Patrick and Andrew are the BEST!!!! They recently helped me in my trip to shaws, and not only…read moreefficiently scanned and bagged my groceries, but they also quickly counted the cash i gave them, used a counterfeit pen on the money (AS THEY SHOULD!!!) gave me the correct change before i could say "Thank you for shopping at Shaws Goldstar!" They really made the atmosphere friendly and inviting. i would give this 6 stars if i could.

Visited some local flower shops in the area. Monday's without a call in advance are limited. One of…read morethe locations were super friendly and willing to help out! Recommended the Shaw's nearby, I thought she was being rude and sarcastic. She read it on my face and quickly stated they are great quality and they have nice arrangements. Fresh cut flowers and orchids. Cannot complain, the service was top notch. Helped me wrap up my orchid for travel. If you're in the area and need flowers give them a try.

I think their prices are a bit high, but so is the quality of their food. Having lived in…read moreShrewsbury for many years, I have shopped at all the stores. I like that it i not as big as Wegman's, Price Chopper is filty and dingy, Shop and Stop IS no longer here but was just average, nothing special, Shaws is the worst, dirty, emplyees rude, and the lack of quality of their food quite obvious.I personally like Roche Brothers for their quality and service. Everyone goes out of their way to help you find something.

Hey My name is Yolanda Mojica I would like from my humble heart Thanks you to customer Mrs Lauren…read moreand man that help me too opened my key car for the batteries replace and Mr Warren too and customer service Jason and the employees The Roche brother help to try found carnation power milk. Thanks you all for your time and help ! Have a wonderful weekend. And my car started .Thanks you to All!

It is by no doubt a good grocery store, but it is soooo expensive!!! I only ever stop by here if I…read moreabsolutely have to. Try out market basket in Ashland for better quality and more reasonable prices... 15 mins away.

Poor customer service: I was buying a bunch of flowers and since there was no one at the flower…read morestand, I asked for a piece of ribbon from the cashier. Cashier said that's "not my department. I don't know where they might be". then I asked the front end supervisor & he also said that's not my area. With some hesitation he went to flower stand, he took a good two minutes and got me a piece of ribbon. I thought I should let the customer service person/manager or know what happened. The manager said she is on a call and she could not hang up. When I went to grab what I purchased, front end supervisor asked me why I am even there. In my opinion this is very poor customer service at Natick Roche Brothers. I will never set my foot again in that store.

One of the best grocery stores I have ever been to! High quality food for really low prices - you…read morecan't get better than that! Their produce is also super fresh and lasted a while in my fridge. Employees and fellow grocery shoppers are extremely nice. Their prepared meals are also very tasty and cheap. I had their buffalo chicken wrap for lunch which was $6 and nearly restaurant quality. Bravo, Market Basket!

Yesterday, June 29, 2026, at approximately 1:30 PM, I was in the Market Basket parking lot. I…read morestopped my vehicle to allow an employee who was returning shopping carts to the store to pass. While moving the line of carts, the employee accidentally struck my vehicle, causing scratches to it. Fortunately, the damage was limited to the bumper only. I believe employees handling large numbers of carts in the parking lot should exercise greater caution to help prevent similar incidents in the future.

Place is clean, staff are friendly. They do close earlier than their posted hours so don't think…read moreyou can show up 15 minutes before closing time.

I go there frequently for a milk/ bread or beer/liquor fill in. It used to be a convenience store,…read morenow it's 60% liquor/package store and 4o% convenience, but that is fine with me. It's convenient for the basics.

Great store! Good location and great staff. I just wish they had gotten a license for beer and…read morewine. Very unfair decision on behalf of the town of Framingham license board.

Whomever is making the soups suck at it, i got the clam chowder and all the potatoes are hard!!!read more

If I could give 0 stars I would. I placed a large order today only to be texted too many times to…read moresay that product was not available. Finally, I told the shopper, Andrew, to cancel the order. He texted back, "the entire order? " And I said "yes, the entire order as I will have to go to another grocery store anyways". Two hours later the order shows up at my house. I told the driver to return the order and that I wanted a refund. He informed me that I would have to call the store. I called Roche Bros in Sudbury and was told that it would take at least 10 days to get a refund! I said that this was unacceptable as I had cancelled the order before Andrew check outed and I had proof of this with the texts on my phone. The manager at Sudbury Farms then hung up on me. I cannot understand how they can get away with this. I can only warn others to beware.

I had the same experience as one of the other reviewers with the old guy cashier at checkout. He…read moredoesn't say one word to customers, not a "hello" or "thank you". He barely takes his eyes off the TV to make eye contact with you, and the last time I was there he basically grabbed the cash from my hand. Just to inform people I will comment on a review below before this one - that guy isn't the owner. Che, the owner, is friendly and chatty about his inventory. It's a good store other than the cold customer service at checkout from that one guy. All the other employees are friendly.

Decent wine selection with competitive prices. However the owner is super unfriendly. No hello or…read morethank you even if you say hello or how are you. Just rings up your purchase impatiently. It's as if he's bothered with the task of taking your money. It's close to grocery shopping so convenient but last time in to buy a couple of bottles of wine he gave me a lecture on buying more wine for the case discount. Not really an FYI but more an exasperated "you should buy more wine from me" tone. All the other employees are friendly and helpful.