I came in to get my outer conch pierced and the experience from beginning to end was seamless and…read moregreat! Booking online was easy and straightforward. I've heard mixed things about the pain and healing for a conch piercing so naturally, I was really nervous. Cara was great at explaining each step that she was doing which I think helped to calm my nerves a bit. I appreciate how thorough she was and her demeanor was calm which helped to ease any nervousness I was experiencing. The aesthetic of the studio was very clean and cozy. I also liked the variety of jewelry and Cara was helpful picking out a piece that would suit the anatomy of my ear. I also appreciated the thorough instructions with aftercare. I already have my appointment booked to downsize but had to add another piercing because the experience the first time around was so nice.

She doesn't seem to respond to her messages if it is just to shop for jewelry. Bummer…read more She isn't that friendly either. Double bummer since she's local and like to support local businesses!

Noemi was the one who helped me from start to finish. The rest of the crew were fun to converse…read morewith and great to get along with. Wanted to get a tattoo of my dogs paw print since he passed away a week before Thanksgiving. Couldn't be happier with the way it turned out! Noemi made it a very easy process. The whole shop was very nice and clean as well.

Jen is a amazing artist she's now done multiple of my tattoos and I am obsessed! She's also super…read morefriendly and makes you feel comfortable the whole time! Thank you Jen

Thank you Gloria! I walked in, waited 5 minutes, presented…read morewhat I wanted and possible problems. Gloria examined me, did the work and I left very happy. I recommend this piercing shop!

I came here about two weeks ago to swap my nose ring and nose stud piercing. All I had done was get…read morethem swapped on the sides of my nose. I had jewelry of my own already in, I let the female piercer know that my jewelry needed to be TWISTED in opposite directions for the nose ring to unclip, instead she just pull the two sides apart. She scratched the hell out of my nose ring trying to pull it apart, she then put it in on the other side and did not even clamp my nose ring closed all the way. She did it uneven and the two ends didn't line up, instead when the open clasp would get caught inside my nose it would get stuck since it was not a perfectly closed loop anymore. She also tried closing it and made it lopsided, it is no longer a circle but an uneven oval! I DO NOT RECOMMEND coming here. I had never been here before and this was a terrible experience. This left me with having a messed up piercing since my healed 5 year old nose piercing was irritated due to this mistake she made. Go to a real professional please, instead of here.

Quick, smooth service. Super efficient visit…read more In and out. Piercing was fast. Very professional staff. Felt really comfortable. Picked jewelry onsite. All within 30 minutes. Jewelry is beautiful. High quality pieces. Real gold options. Slightly pricier pieces. Worth the quality. Shop is adorable. Modern clean aesthetic. Great overall vibe. Highly recommend here.

I had a great experience. My friend made reservations for us to get our tattoo. They had the Black…read moreFriday deal $60 up to 2 inches. The vibe was it, chill music. Service was fantastic. I would definitely come back to get more ink done and I'm from San Jose. Parking can be challenging. We had a friend to drive us so he was able to find parking while we got settled. Love my humming bird

Zach did an amazing job on my tattoo. He was very friendly, professional, and kept his workspace…read moreextremely clean throughout the entire session. He was easy to communicate with and consistently checked in on me to make sure I was comfortable. Overall, the shop had a great vibe and the whole experience was smooth from start to finish. I'd definitely recommend Zach and this shop to anyone looking to get a tattoo.

An amazing experience by me, 68 years old and 1st tattoo! Amazing artist Zack Rose at godspeed…read moretattoo in San Mateo. No pain and beautiful artwork by an amazing artist, Zach Rose, thank you my young brother.

No one picks up the phone at any of their local stores and the customer service in the store sucks.read more

The ear-piercing technician assured me the earrings were 14kt Gold. The clerk began to inject the…read moreearring into my left ear and then the right ear ensuring her the earrings would not cause her an allergic reaction. Yet, each time I would return to the store to get information I was just reassured the tingling and itching was due to the healing process. Finally, after feeling a sticky liquidly substance around my left earring, I pulled the earring out only to find the puss and blood was coming from the hole. I received an apology from Customer Service but corporate refused to acknowledge any wrongdoing and I never received compensation. This is an out of country company who believe they are above USA business rules and regulations

My partner and I come in here regularly now for 2 reasons…read more 1. I enjoy their piercing jewelry selection. It is much higher quality than the cheap crap I find on Amazon. They frequently update their inventory (especially belly button rings, charms and dangles) and their pricing is consistent based on trays. Last week I found a Hello Kitty one here and about pissed my pants in excitement. That alone bumps their stars up past 5 because Hello Kitty and I are baes! Word. 2. Vape supplies. This part is all on my partner. He's bought 2 vape pens here and a variety of juices. He goes through juice fast so we've made several trips here the last few months. The pricing is reasonably moderate and the pay off (this has helped him STOP smoking) is worth every penny spent. He's like a kid in a candy store with their massive juice selection and the workers are always willing to help hook him up to best suit his needs. Side note which I feel is important to address: I feel comfortable in this shop. As someone who is openly queer and transgender, it's important I feel this way. My partner and I are always treated with respect and that keeps us happy, loyal customers. Parking: If you score it in front, take it! Just watch out for the bus zone. Otherwise, there's parking along the side in the El Grullense lot. This shop is a great addition to Redwood City. Come here before considering going to some small run down shop elsewhere. Vibes makes it happen :)

Lots of choices. The disposable vape prices are comparable to other vape shops in the area. But…read morewe will be returning customers due to the friendly and knowledgeable young lady that answered all our questions ( unfortunately I forgot her name ).

She is a very sweet lady but she can't polish nails to save her life. I went in for a shellac…read moremanicure and pedicure. The polish on feet was fine but for $40 I expected a really good pedicure and basically what I got was my feet soaked somewhat rubbed and then done?!?!? My nail polish on my hand was visible gaping in on some fingers and on others it was on my fingers. I really wanted to like her work because she is so sweet but I just can't go back ;(

Very bad job of "threading" eyebrows. My eyebrows were plucked with tweezers and hardly threaded…read more She also used a razor based eyebrow shaper which is far from what I went there for. Cost me $18. Complete rip off.

DO NOT GO HERE: They wouldn't let me get my ears pierced cause my mom and I don't have the same…read morelast name. This is discriminatory and a misapplication of the law.

I went here to get my nose pierced. I thought it was a good place because it was cheap (mistake)…read moreand close. Tanya the piercer was really cool and nice but the piercing was not. When I arrived it was all very rushed, as she had somewhere to go. I go down to the piercing room and everything needed to pierce my nose was already open and exposed to the air. I should've known right there not to get it done. The piercing takes all of 3 minutes and then I leave the shop with a piece of paper with after care instructions and her phone number. Two weeks go by and I find it is healing nicely, until one night my ring decides to get caught on my pillow and is pulled out of my nose half way (L shape ring). I have to shove it back in as it hurts tremendously. The next morning, I find a skin color, bubble type bump on the piercing. GREAT. (NOTE: this is not an infection! An infection is where puss is coming out, your face is swollen, and you should go to the hospital. This bubble means it's just irritated.) Now my piercing is irritated and I have to take extra caution. I call Tanya and she tells me to dry it out with alcohol. Do not do this. If you are healthy, your body will heal and this bump will go away in no time! There are a number of things to make sure you heal properly...diet, health, after care, QUALITY OF THE RING, and making sure make up, sweat, soaps, shampoos/conditioners, face washes or ANYTHING does not get into the piercing (to make sure this doesn't happen..always shower when washing your face and lean head back.) Anyway, the main reason I would not recommend this place is because the ring she pierced me with is dirt CHEAP. So so so so cheap! And trust me this is important for when you are putting something into your body. I found out from a reliable source that my ring was so cheap that they don't even put a jewel in it...it is simply a piece of glass with tin foil underneath to give the illusion of a jewel. Also, the ring is very long which causes it to move a lot...constantly irritating the piercing not letting it heal properly. Bottom line...you get what you pay for. I give 2 stars because the place was clean and Tanya was cool. Just don't get your piercing here. This review was my experience meant to help others. I am not a doctor or professional piercer, so If you experience any irritation or infection...talk to a professional piercer or doctor. Hope it helps.