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    Frame Guild

    5.0 (5 reviews)
    Closed 9:00 am - 4:00 pm
    Updated a few days ago

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    JOANN Fabric and Crafts - Cool Halloween tea towels for a friend.

    JOANN Fabric and Crafts

    (4 reviews)

    Jo-Ann Fabrics is one of the first places someone should go if they have any crafting needs…read more The store is much more than fabric supplies. Almost any craft that you could want to work with they'll have something for you. Sections include picture framing, yarn, glasswares, paints and other mediums of that sort. The store has a couple handicap parking spots. Doors are automated for easy entry of wheelchair. All of the staff has always been friendly, in my experience. It's quite refreshing and I enjoy all of the interactions I've ever had with their employees. One of the best things about Jo-Ann Fabrics is their app. You can shop online, order online, pay online, and do in store pickup. They can also ship to you. They have regular sales so that you can save even more money from their regular pricing.

    Not sure that I like the service at this store. A few of the employees are very nice and helpful,…read morebut more of them seem dismissive or aloof. I'm thankful to encounter employees who can help with products and promotions because they go out of their way to provide great service. Too often, however, someone will tell me they don't know or just say it's not available. Yesterday I wanted to purchased a storage cart that cost over $100. I had a 20% off coupon with pickup at store. When I attempted to make the purchase online to pickup at the store, the coupon didn't work even though it was for regular and sale price products. The product didn't fit any of the exclusions in the fine print. So I called the store. I was told that the brand wasn't eligible for further discounts since it was already on sale or maybe it was a high price item. Either way, that wasn't stated on the sales ad or the fine print. Joann accepts coupons from competitors but not some of its own coupons? I bought the identical item from Michaels online that night with a 40% off coupon. Yay! It looks great in my craft room. Another example, of Joann's need for better training happened to me a few weeks ago. I got a craft tool from Amazon and brought it to the store to choose my textiles. I forgot to take it out of the basket when I checked out. When I got in my car, I saw the packaging for the craft tool so I took it into the store, explained my mistake to the clerk and asked her to refund the accidental sale. To make a long story short, she did the refund but then tried to take my tool. She said that if I brought it with me it wouldn't have scanned. OMG! UPC codes are universal by definition. I can scan that with my iPhone. I told her that she can check store surveillance. Besides it's package of 2, each with a different UPC code and she had only scanned the one item. That should be proof enough but she could scan the outer package and see what happens. With that, she finally gave up and let go of my stuff. I was pretty mad, but I remembered my dad's wisdom... be patient because if she can't figure it out that young lady may be at her peak performance.

    Frame Guild - galleries - Updated May 2026

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