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    Fraiche Studios

    5.0 (1 review)
    Closed Closed

    Services - Fraiche Studios

    Floral design and installation

    Wedding planning

    Fraiche Studios Photos

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    4 years ago

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    Flowers by Lili

    Flowers by Lili

    (13 reviews)

    STAY AWAY! The flowers are subpar and the owner has serious anger/emotion regulation issues. They…read moredelivered the wrong order and to boot a couple of the flowers were shriveled and a couple were completely broken off and hidden away inside the vase - so disappointing for my 1st Mother's Day. When we called to resolve the issue, Lili yelled at us and went on a nonsensical rant, instead of apologizing and offering to take it back and provide a refund. After seeing the negative reviews, I realized too late that low quality flowers and terrible customer service is a theme at this shop. There are so many wonderful florists in the area, don't risk a special occasion or your money/time at Lili's. Feel free to message me if you need suggestions. On a side note, I wrote a review prior to this, detailing what happened. I decided to revise it because I was made aware I could not recommend other businesses by name. However, Lili responded to my horrible experience with name calling, cursing, threatening, and interesting made up stories as a weak attempt in excusing her behavior and discrediting the truth. It would have been a much better choice to just call me to resolve the screw up, but instead Lili has yet another negative review to stay.

    I would give this flower shop a 0, however, it is not possible, so a singular star must do. I'm not…read moreeven kidding, even half a star would suffice. I placed an order for flowers for my mother given that she is much older now, we're all away from home, and I wanted to do something kind. Unfortunately, an incident occurred where they could no longer deliver the flowers at the wanted hour, which is completely fine, however at the hour they were suggesting my parents were not home. The woman proceeded to call my MOTHER a b*tch- let that sink in that somebody would say such nasty words to the woman who raised you. She proceeded to tell my mother that she did not deserve flowers. The story goes on- I then proceeded to call and want to speak to the manager and she answered yelling at me and did not even let me get a singular word in. She told me to never call again, that my mother was a nasty woman, and that this was the busiest time of the year. You would think that if this is the busiest time of the year the owner would know how to handle their emotions and issues like this, however, CLEARLY she is unprofessional just like everyone else in this location. STAY FAR FAR AWAY!

    Fraiche Studios - wedding_planning - Updated May 2026

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