Hojicha latte was actually really good. However it's kind of expensive. The vibe was really cute…read more From the outside I had no idea it was a cafe as well and I only thought it was a flower shop.

Petals on Roses purchased for Valentine's Day looked 'burnt' upon pickup and now dead after four…read moredays. Unacceptable considering cost. I like to patronize this shop as it's on my block (they do the flowers for my building's lobby) but will no longer.

The ambiance is awesome. You'll love the outside of the store with its beautiful decorations…read more. The price is right and the people working there are all patient and give you wonderful ideas for your bouquet.

Although the flowers themselves were beautiful, the presentation was a bit underwhelming. Vase was…read moreill-fitting; short and too wide. Bows were lame. Also, poor communication with the shop. I had no idea if the flowers were delivered since there was no charge on my credit card. Tried calling a couple of times, no answer. I texted and didn't get a response until next day indicating they were delivered the day I ordered them. Also, I requested they email me a receipt; I never got a response nor a receipt.

I can't say enough good things about this flower shop. They created a reasonable priced beautiful,…read moreelegant arrangement that was even more impressive than expected, and the best part was that they delivered it the very same day!! They made the entire process easy and stress free. The flowers were fresh and the delivery was prompt and professional. I would HIGHLY recommend them to anyone looking for a florist that truly cares about customer satisfaction & quality. Thank you for helping us honor someone special with such a memorable and beautiful bouquet.

Buyer beware! Please see photos. The photo on the left is what is pictured on the website and the…read morephoto on the left is what was received ($158 for approximately eight flowers). They said that I did not read the descriptions and what is pictured is the large version and that I agreed to substitutions for the flowers. He said they need to make substitutions because some of the flowers are seasonal and not available. He also said since I picked a cheaper version they had to use less novelty flowers to stay in the price point. If they could not duplicate what is shown on the website in a smaller version, then the picture should be removed or I should have been notified. I chose the arrangement because it was unusual, whimsy and had a spring flare . You are better off to take your chances with an FTD arrangement.

I had placed an order for a birthday floral delivery for my friend, but I found out after the order…read morewas placed that she was travelling and would not be back until the following week. I called the shop, and Franz was very professional and accommodating and changed the date to the following week. (I live in CA) However, it turned out that my friend's travel schedule was completely upended due to that weekend's massive airline cancellations. Since this delivery was supposed to be a pleasant surprise, I was not able to get the specific details of her itinerary, lest risking looking like a stalker, until she finally returned to her home and had the wherewithal to give me the summary of her nightmarish detour trek around the country. Her delayed return resulted in at least 2 (most likely more) unsuccessful attempts by the patient delivery person. By that time, I pretty much gave up hope and really did not expect them to try again since they clearly exercised their due diligence. You can imagine my absolute delight and gratitude when I received my friend's happy text last night with a photo of the flower arrangement! The flowers, as you can see in the attachment, were fresh and gorgeous. I am so impressed by their aesthetic detail and the most courteous and professional service! Highly highly highly recommend!!!!!

After a nightmarish airport experience trying to get from Houston to New York to surprise my best…read morefriend for her birthday, I decided to send her the best floral arrangement I could find. "Flowers as art" was so fitting and I knew she would have loved them. However, despite advertising on their website that they deliver outside of NYC and/or the Tri-state, I was met with an email stating the delivery location was too far to accommodate. "Tri-state" means New York, New Jersey and Connecticut. My best friend is 25 miles from their Harlem location in NJ. Very unfortunate and quite disappointing.

Cozy cute place with a good variety of plants and flowers. Friendly service. Will def comeback and…read morerecommend

We had the absolute best experience working with William for our wedding florals. From the very…read morebeginning, he made the process feel so personal and easy. He sent me progress pictures along the way, which was such a thoughtful touch and really showed how much care he puts into his work. On the day of the wedding, the flowers were breathtaking--beyond anything I had imagined. Every arrangement was fresh, elegant, and full of life, and you could really see the artistry behind it. William's calm energy and genuine passion made me feel so at ease, and I couldn't be more grateful.

I completely meant to share these pictures when I received my flowers. Since my husband came across…read moreEsmé Flowers for a couple of years, the arrangements I have received are always beautiful. This flowers arrangement was from a previous Valentine's Day. I loved seeing how the flowers and colors worked well together. Another time was when I received a bouquet of different flowers last May. My husband has told me before the service is good and friendly. I have only seen Esmé Flowers when we drive by Cliffside Park. All forms of payment are accepted, parking is available along the sidewalks Thank you for always putting together beautiful arrangements, Esmé Flowers.

Update: The owner of this shop did not like my review - reading it too quickly too realise I had…read morewritten we did receive the bear. She called up my son in the hospital and raged that she would call the police on me because the review below was not to her liking. This really scares me. No business should be harassing the receiver of gifts no matter what. I am going to report this odd and harassing behavior to YELP. If the owner calls my son again, I will put a restraining order on her. Below is my original review, untouched: We ordered flowers from this establishment in the morning giving the lady on the phone precise details - hospital name, room number, my DIL's name etc. By very late in the day - after closing hours, flowers had yet to be delivered. We called the shop. The lady who answered made a call and discovered her driver had been misdirected by someone at the hospital to go somewhere else. He had the precise room number, address etc and chose not to double-check. Finally, late into evening, a very small flower arrangment with just okay looking flowers arrived at the hospital. Ouch. Not even in a pretty vase. The teddy bear we ordered STILL had not arrived after all this. A while later, a little teddy bear (at a very high price) arrived in a small black gift bag. Another ouch. A black gift back for a newborn baby girl's teddy? How oddly inappropriate. This is not our first adventure in ordering flowers for a DIL in the hospital giving birth. Our first flower order (in DC) for our first rgandchild was amazing. The flower arrangement was gorgeous that time and huge, the vase the flowers were delivered in ON TIME was stunning, the teddy bear, large and adorable. Same pricing but just WOW. This was not Wow. This sent the message, "We don't care that much." Ouch. We saw the photos. It was embarassing. I'm very sorry we trusted the reviews for this establishment. The lady on the phone is very nice, but there is no quality going on here. And the delivery man should learn his city. If a client says, "This hospital, this room," believe them. Do not waste your money. You will end up being embarassed. Follow up: We asked for "baby colors for a little girl." It was appropriate to expect the gift bag would not be black which represents death and Halloween to most people. There are no "bear" dimensions on the site to check. Last time we ordered a stuffed animal it was 3x the size. Saying "You should have checked on the website" is not a reasonable response. A more thoughtful answer could have been, "Sorry you were disappointed. We will put measurements up on our website for others in the future." That would have been a classy answer. If I had not followed up and checked on the delivery, out gift would have stayed at the wrong hospital overnight. The driver should have double-checked when misdirected. Without my check-in call, those flowers would still have never arrived. A no-brainer to follow through when given a specific address and room number. We looked at the photos of other flower companies and also of order we've been happy with before. For 50 dollars less, more flowers and a pretty vase were always the norm. We have the right to be disappointed and state so. With so many positive reviews for this venue, it's beyond shocking this store owner would actually PHONE my son. He did not pay for this order. His wife just had a difficult delivery. He does NOT need this tasteless drama handedd his way. It's easy enough to email back and forth privately with class. I am beyond shocked that any business owner would make such hostile and crazy choices. "I am calling the police on your mother because I didn't like her review!" OMG.

Sent a bouquet to an employer who lives on the Upper East Side of Manhattan. Since I work but don't…read morelive in NY, I relied on the Yelp reviews to choose a florist, and the Yelp community was spot on! A beautiful bouquet arrived exactly when it was supposed to. My employer was ecstatic and sent me a photo, it was indeed beautiful, worth every penny. Highly recommend!

They went above and beyond to help me get a gorgeous lei for a friend. My plane landed late and I…read moreknew they would be closed, but they kindly offered to wait for me a few minutes after closing. This is top service. Thank you to Artsy's Helen, Marju, Hannah, and anyone else I didn't mention. It took a village!

Matles Florist is truly a gem. A friend introduced me to them last summer, and ever since then I've…read morehad nothing but the best experiences. The team is incredibly friendly and professional, and their flower selection is always stunning--fresh, unique, and beautifully arranged. Their prices are some of the best in the city for the amazing quality you get! What really sets them apart is how much they go above and beyond. They've helped me re-pot my plants with such care, and they've even helped me pot mini plants for my children and their classmates for special school occasions. Those little projects meant so much to us and were done so thoughtfully. You can tell they genuinely care about their customers and love what they do. Matles Florist has become my go-to, and I can't recommend them highly enough.

Truly amazing staff and selection. I am a new plant owner (Snake plant and Nigerian ivy) and…read moreeveryone was there to answer all of my questions. They are extremely organized, especially for their smaller size, treating every customer with utmost respect. If you are looking to find a new local florist or are looking to explore a new hobby like me, I recommend starting here.

Not only was the floral arrangement absolutely beautiful, but they got the flowers delivered same…read moreday!!! I couldn't recommend them enough!!

I ordered a flower arrangement from Flowers by Richard NYC, and I was truly impressed from start to…read morefinish. The bouquet was absolutely stunning -- vibrant sunflowers, roses, tulips, and seasonal blooms arranged beautifully in a woven basket. It looked even better in person than in the photos. What really stood out was how thoughtfully everything was packaged. The arrangement came wrapped securely and neatly, showing how careful they were in handling and protecting the flowers during delivery. That extra attention made a big difference and kept the bouquet looking perfect when it arrived. If you're looking for fresh, eye-catching floral designs with professional, reliable service, I highly recommend Flowers by Richard. I will definitely be ordering from them again!

STAY AWAY! The flowers are subpar and the owner has serious anger/emotion regulation issues. They…read moredelivered the wrong order and to boot a couple of the flowers were shriveled and a couple were completely broken off and hidden away inside the vase - so disappointing for my 1st Mother's Day. When we called to resolve the issue, Lili yelled at us and went on a nonsensical rant, instead of apologizing and offering to take it back and provide a refund. After seeing the negative reviews, I realized too late that low quality flowers and terrible customer service is a theme at this shop. There are so many wonderful florists in the area, don't risk a special occasion or your money/time at Lili's. Feel free to message me if you need suggestions. On a side note, I wrote a review prior to this, detailing what happened. I decided to revise it because I was made aware I could not recommend other businesses by name. However, Lili responded to my horrible experience with name calling, cursing, threatening, and interesting made up stories as a weak attempt in excusing her behavior and discrediting the truth. It would have been a much better choice to just call me to resolve the screw up, but instead Lili has yet another negative review to stay.

I would give this flower shop a 0, however, it is not possible, so a singular star must do. I'm not…read moreeven kidding, even half a star would suffice. I placed an order for flowers for my mother given that she is much older now, we're all away from home, and I wanted to do something kind. Unfortunately, an incident occurred where they could no longer deliver the flowers at the wanted hour, which is completely fine, however at the hour they were suggesting my parents were not home. The woman proceeded to call my MOTHER a b*tch- let that sink in that somebody would say such nasty words to the woman who raised you. She proceeded to tell my mother that she did not deserve flowers. The story goes on- I then proceeded to call and want to speak to the manager and she answered yelling at me and did not even let me get a singular word in. She told me to never call again, that my mother was a nasty woman, and that this was the busiest time of the year. You would think that if this is the busiest time of the year the owner would know how to handle their emotions and issues like this, however, CLEARLY she is unprofessional just like everyone else in this location. STAY FAR FAR AWAY!