This would be a 5 star review based on most of the work Megan did on our wedding. She was so sweet, an attentive and detail-oriented wedding decorator, and everything looked beautiful. She even brought some of the flowers to us the day before the weekend, so it'd be easier for our family. I would absolutely recommend her as a florist.
The reason this is a 3 star is because of the lack of responsibility Megan took when her team was unable to assemble a huge mandap/huppah/canopy structure for our ceremony--it fell in front of our eyes. Indian weddings have a huge fire-pit in the middle, so poor execution of this structure could have become a very dangerous mistake. I'd spent a year making a thousand paper cranes for our backdrops, so you can imagine how sad this was.oTaking down the mandap was the best decision, and of course mistakes happen, but it's important to own up to them. Megan blamed an uneven stage for the unsoundness of the structure and although very apologetic, she was unwilling to take responsibility for the structure itself.
The stage seemed within reason, and we didn't really notice it was uneven. Coming from a family of engineers, it didn't seem like the structure would have stood up without any weights to hold it down regardless of how flat the surface was. I thought I was being generous by only asking to be reimbursed half the amount of the structure, because I really liked Megan, but we were reimbursed $400 for the structure after a month and a half of back and forths. After spending over 5K at Megan's business, and trusting her to put up the structure, we basically paid her $1200 to try. I work with clients all day, and I can't imagine failing to deliver the biggest feature, blaming the whole thing on a different party, and bowing out.
Megan is a great person, and I do recommend her as a florist and decorator, but not for building and delivering large structures. If you do decide to hire her, please ask her how she handles situations if they go wrong. read more