I don't often write reviews, but after my
experience at…read moreCustom Car Works, I felt I had to.
From the moment I walked in, Jacob treated me
with such kindness, patience, and respect. My
daughter had called around because I needed a
new radio for my Toyota Camry, and after
reading all of his wonderful reviews, we decided
to give him a call. The reviews were absolutely
right.
At first, Jacob believed the problem was with the
touch screen/display (the glass portion of the
radio), so he ordered the replacement part.
Before moving forward, he realized that
replacing the screen wouldn't solve the problem
after all. Rather than charging us for a part that
wasn't needed, he absorbed the cost himself. He
then continued troubleshooting until he
determined that the entire radio needed to be
replaced. He found a replacement radio,
installed it at a very fair price, and made sure
everything worked perfectly.
That kind of honesty and integrity is rare these
days. Instead of taking the easy route, Jacob did
what was right, and that says everything about
the kind of person he is.
What impressed me most wasn't just his expertise
--it was the way he treated me. He made me feel
like I mattered, not just like another customer. In
today's world, that kind of genuine care is rare.
Jacob is one of those special people who goes
above and beyond because that's simply who he
is. His integrity, warmth, and outstanding
customer service are second to none. I couldn't
be happier with my new radio, but even more
than that, I'm grateful for the experience.
If you're looking for someone you can
completely trust, I wholeheartedly recommend
Jacob at Custom Car Works. He's a true
gentleman, and businesses like his deserve to be
recognized and supported.
Myra Goldman