My partner & I Visited the Foxhouse mid afternoon on Sunday 15th May 2011 & decided to try the carvery priced at £8.95 what a major disappointment. For a start while we stood at the counter attempting to pay in advance for our food the rude man totally ignored us & thought it was more important to instruct junior members of staff to go & report back to him with the latest football results, I'm not sure if the management has changed recently here but the customer service & quality of food & drink certainly has, it used to be really good but it seems those days are gone. The roast potatoes were dried up so much they had crinkled up & shrivelled into themselves creating a nasty hard thick chewy outer skin, the Yorkshire puddings were inedible, to get them so bad I guess you would have to warm them up from a previous day & then sit them under a heat lamp all afternoon. Carrots & peas were overcooked & almost transparent. The beef was tough ropey & difficult to cut through with ordinary knifes, it also had a strange smoked taste to it that we did not like, the only thing on our plates that was fit to eat was the cabbage, it was dark green perfectly cooked & very tasty. So with our real ale drinks that incidentally were flat & warm we spent just short of £25 & hardly touched any of it.
On top of the fact that the general food & drink quality was appalling we did not like the idea that while people queued for meals, the condiments ie horseradish, mint sauce, cranberry jelly etc where on a shelf right in front of you at about waist height without any lids on or protection against whatever horrors might fall from people as they shuffled down the line, how this passes food hygiene inspections is definitely a concern to us.
When we got home we sent the Foxhouse a polite but to the point email to express our disappointment, but they did not have the courtesy to reply. read more