I am a pretty methodical person so when I found myself in need of a pretty expensive procedure, I…read moreapproached it the way I approach most expensive purchases, I scheduled a few different consultations to see who seemed most capable for the job and also who I personally connect with best. One of them was with Dr. Carlo. I found his office by searching in Apple Maps. I typed in "dentist" and I looked within a few mile radius of my home. Dr. Carlo happens to be less than a mile from my home. Perfect!! His office was able to get me in for an appointment within a few days which was nice because some places I called were scheduling months out. Yikes. I can't wait that long. I was directed to their website and instructed to download, print, and fill out the forms needed for my first appointment (dental/general health history, patient financial responsibility agreements, etc). Done. The day before the appointment I received a call from the receptionist reminding me of the appointment and to make sure I'd been able to print the forms from the website. I appreciated the thoroughness of that. The day of my visit I arrived an hour early due to a misunderstanding on my part. Rather than go home and come back, I decided to wait there. No big deal. The waiting room was clean and welcoming. I liked the way it was decorated and the procedure for check-in was pleasant. Dr. Carlo saw me right away (once it was actually time for my appointment, lol) and he was very knowledgeable. He was kind and seemed nice, and I did leave feeling confident in his abilities. Also, price-wise he was actually on the lower end of all the estimates I received. That's a plus!! However, I do feel you should be aware that he is a very fast talker. I'm originally from the Los Angeles area so I talk pretty fast. But this guy puts me to shame LOL. In a way it made me feel like I was being rushed and I think that, in part at least, ultimately contributed to me not selecting him for the needed procedure. Personally he wasn't a good fit for me but I would and will still recommend him to others.

This is the best dentist office I've ever been to. Up to date technology, extremely friendly staff…read morewith an experienced dentist that stays with the times. Plenty of parking, you get right in for your scheduled appointment time but even if you have to wait their waiting area is comfortable. Also if you haven't been to the dentist in a while then Jerry is your man. He prioritize's your treatment needs and will make the process as quick and painless as possible.

Everything was just AMAZING setting the appointment, my hygienist who was celebrating her bday,…read moreand a warm welcoming from the doctor. I'm happy to spread the good word!

Always a great experience. My hygienist is incredibly thorough. The staff is so warm and…read morewelcoming. And Dr Vu is amazing. The best dental experience I have ever had. I recommend this place 100%.

I've been going to Montrose Dental for about 2 years now. My old dentist retired and quit frankly…read morehe wasn't great just convenient.....fast forward to my new dentist Dr. Li @ Montrose Dental. First off, the office has a modern decor and lots of dental rooms. It has a very sterile and clean feeling which is a great thing! My last office was sketchy and a little worse for wear. Dr. Li and his staff are so friendly and caring that I actually like going to the dentist now.....yes that's weird but the level of service and professionalism makes even the most anxious patient comfortable. Everything from reception to hygienists are extraordinarily a cut above. If your looking to for a new dentist that can do basic cleaning to full implants look no further. I can't recommend Montrose Dental enough!

I was not looking forward to taking my toddler to her first visit to the dentist but this clinic…read morehas renewed my faith in the industry. Brooke was incredible with my daughter (which was my primary concern). Moreover, the establishment is spotless, classy and comfortable, the staff amiable and helpful. The atmosphere is completely calm. I am actually looking forward to my own appointment next week (this is coming from someone who had actively avoided dentists for years). It was also a huge weight off my shoulders to realise that they bill insurance first, unlike my last dentist. I highly recommend this place for anyone who has been evading the experience.

Very disappointed at service. Reception nice at first, at checkout rude! Made comments "you have…read morenot had insurance for several years". Expected over $5000 for partial payment for procedures I never agreed to! When informed i had insurance, receptionist was rude and commented on how she already checked. I then handed her my coverage card, only for her to continue to disrespect me. I was a patient of Dr. Cappellucci for years! This practice doesn't come close to his dental service. I feel like they were just out for money. First comment out of the dentist was you should get implants $30,000! Are you kidding me! This was never a conversation with Dr. Cappellucci. Beware of this place, unless you want to spend money. It has been over 2 weeks and i have never heard back from them. They were supposed to have the office manager look into my insurance and call me. Apparently because i questioned the crazy cost, i have been forgotten. It is okay, i am sure i can find someone else who is less money hungry. It is a shame, this was a great practice when Dr. Cappellucci owned it.

Dr Ortolano is the best. He has been my dentist for years. When I first went to him he spent some…read moretime fixing another dentist's screw ups, but it's been smooth sailing ever since. Even with all the work early on his office work with my on financing. He is very friendly and cares about his patients.

There is no dentist i trust more than Dr. Timperio. The quality of his work is top notch! I went to…read morea clinic in Buffalo to get a quote on implants and they commented about how nice the work was in my mouth, and then they quoted twice as much as dr. T. He is a good man and a great dentist.

They were happy to take my money when I had insurance now that I do not have insurance and have an…read moreemergency they would not even let me talk to the doctor just wanted to book appointments for x-rays and expensive procedures that I made very clear I couldn't afford zero compassion at this place

Update to original review posted on April 10, 2025 re: complimentary consultation…read more Previously, a review was left expressing concerns about a consultation fee. The office, particularly Dr. Tyska addressed the situation. Consultations are complimentary, and the fee was promptly refunded. Dr. Tyska and his assistant Kristen showed genuine concern and listened to feedback, demonstrating a commitment to patient care. The professionalism and dedication to resolving the issue were impressive. My daughter will soon be getting here braces with Dr. Tyska. This recent experience shows me that patient satisfaction is prioritized and that the office is committed to resolving issues.

So disappointed with this business. Buyer beware when it comes to "complimentary" consultation for…read moreorthodontics. The 2 stars is because we once had a great experience 5 years ago. But recently, I had such an unfortunate interchange with their office manager and staff. I called to book an appointment for my daughter to get a quote on another round of braces (she never wore her retainers and teeth shifted back). The front desk told me there would be a fee for return clients but not for new clients. That didn't make sense to me so I said no thank you. I already received a complimentary consultation elsewhere with a quote. And they did NOT charge me. The front desk told me she would have someone call me back. Sure. I got a call back and told the same thing. Ok. Then I proceeded to cancel my appointment. The office (wish I remembered her name), said she would ask the doctors and call me back (again). Days later I received a call and told there would be no fee. Great. My husband brought my daughter yesterday and sure enough, I am charged $85.00. Called and spoke to the office manager. She handled it very poorly, and kept explaining that they did a lot of "extra's" and that the $85 was actually a great deal. The thing is, I didn't ask for any extra's. I just wanted to know if I would be paying the same price for another round of braces and to see if I could get some kind of discount as a returning patient. This manager made a point to say that there was no record of my previous conservations and therefore, she would not do anything. I have worked for years in private practice - Manhattan - selling elective medical cosmetic procedures. I understand how this works. It is not about the money but about the practice keeping their word and honoring their commitment to the patient. I spoke to them 3x before our actual appointment and they still charged me. I am so disappointed with how they now run their business. Very sad indeed.

I went to see Tim Schankula for a second option on a parcial that was made by another denturist …read more He listened to what I had to say and made me feel like he genuinely cared about my issues. Not like the denturist who made them. He helped me to understand why I had the issues I had. Then he adjusted a few things and they feel so much better. He also gave me some advice on other options. After a year of seeing my other denturist and her telling me "it's fine I just have to get use to them"I'm so happy I went to see Tim. Wish I would have gone there first. He is a helpful generous dentist who cares more about his patients then his paycheque. Thank you.

After being disappointed twice by denture services in St. Catharines in the past 6 years, I had the…read moregood luck of finally finding Tim Schankula, who I would consider to be the best this city has to offer. His name came to me as a recommendation from another happy customer. I needed a denturist on an emergency basis (the old dog ate my dentures story) and Tim was good enough to fit me in to his busy practice and provide a new upper denture in about half the time quoted by other clinics I had contacted. When asking how long it would take, Tim replied: Until you are happy with them. He is a master at his craft and I was very happy with the work he did. His receptionist was courteous and mindful of my emergency situation in booking appointments. I have waited a few weeks to write this review to make sure I was as happy as the day I got my new dentures and am pleased to report that these are the best fitting, most comfortable dentures I have ever owned in 20 years! I would highly recommend Tim Schankula.

I've been coming here since 2018 and I'm 100% satisfied with my entire experience and care that I…read morereceive. Dr. Otto is my dentist and he fortunately always has good news for me about my teeth. The dental assistants are extremely gentle and thorough while doing cleanings. The staff up front is also friendly and helpful as well. I've even had fillings done here and they were quick but thorough with that, too! What more could you want from a dental office?

I had great care by my adaentist and his team, but when my husband passed away 3 years go i was in…read morethe hospital for 1 week , call the office and talked to a girl there aand explained what was going on and she said do not worry we will see you when you are ready. Well i was recoverying at home and went to the doctors and was told i had cancer, so i had to have surgery, got home and called the office again to tell them what was going on and i explained what was going on and ask them if i could please have the same Dentist because i really liked him, i was told no problem because the Doctor did make me new teeth and i told them i needed an adjustment. Then another tradigety, my Granddaughter passed away, so i called again explained again what was going on even though i was still not healed from all this, but i wanted to see my Doctor, again they said no problem we understand why you are not coming in, and i told them i will be in as soon as all this was taken care of and again they said no problem. So i called for an appointment in June and the girl told me it has been to long and the dentist will not see you, i told her i have been calling in and was told it was ok, and she said no and hung up. How can they get away with this, it is very unfair being i was told they understood my situation. I know it is not the Doctors fault, but the front desk just hung up on me. I am 77 years old and never had such a bad experience. All i wanted was an adjustment as i can not wear them this way. Please , i do not know what to do i paid them up front for them and all i want is an adjustment. they are to long in the back of my throath and have bumps all over the top of the roof of the teeth. PLEASE some one give me an asnwer. Thank you very much, LINDA C.