I called with an urgent issue: my water heater had stopped working over the weekend. On Sunday…read moremorning all we had was cold water. I called Lee's Plumbing first thing Monday morning. They took my call right away, said they understood my urgency and would see if they could get someone to me quickly. It turned out they were able to do so! The fellas they sent worked quickly and described the issue along with giving some tips on how to prevent the issue from reoccurring. By 1pm on Monday afternoon my water heater was back up and running! All told I was charged $180 and I'd do it again given the circumstances. I also appreciated that they called a few weeks or so later to make sure that the issue remained resolved! The next time I need a plumber in Cache Valley? I'm calling Lee's!

Excellent jobs and fixed my problem quickly! I will use them…read moreagain, but hopefully I won't have to.

Called Apex a few months ago to repair a toilet, they discovered a much bigger problem. After…read moregetting the necessary repairs done I called them back to install and update the same toilet, and connect a new faucet and drain. I wish I had the young mans name, but he did an exceptional job. He showed up at the time scheduled, and cleaned up after himself. I wouldn't hesitate to call them back if needed. Truly Fast, Fair with Friendly Service. Cheers!

They arrived in the timeframe they gave us which we really appreciated. They replaced the garbage…read moredisposal in a timely manner and ensured it was working correctly. The rates were reasonable as well. We will definitely use Apex Plumbing again for any future needs.

I had a leak where the ice maker connected to the main water line. Jerry's Plumbing knew exactly…read morewhat to do to remedy the problem. He gave two options to chose from. He was done in 10 minutes. No more leak! The plumber was very friendly and professional

We had a leaking toilet in March 2023 After calling three other plumbers all of which couldn't…read morecome we called Jerry's who came through a blizzard in Logan Canyon and fixed the issue. We used them recently and were impressed with their service.

I decided I needed a new furnace and air conditioner. So I called JM Mechanical, I have had them…read moreservice my furnace and air conditioner for several years and they are awesome to work with. They sent out Irvin to give me a bid on a new Trane furnace and Air conditioner. I was surprised what the bid was, I was expecting it to be higher. He set up an appointment for the installers to come and take my old furnace and air conditioner out and install the new furnace and air conditioner. The installers were awesome. Made sure they put plastic down on my carpet. And if there was something that needed to be cleaned up, they vacuumed it up. They were so friendly and polite and did a awesome job. Also Irvin explained to me that there was safety things that needed to be added on the furnace and air conditioner. The installers were awesome and explained to me what they needed to do for safety reasons. Also the thermostat was too small for me to read. So they sent out a technician to fix the problem with the heat coming out of the furnace. He also replaced the thermostat with a bigger one. Also everytime I called for something, the ladies who answered the phone, were also amazing and made sure to send out the person that needed to fix the problem. Everyone at JM Mechanical were amazing!!! Thanks to all of you for taking good care of my needs. Love the furnace and air conditioner.

Knowledgeable, fixed the problem, on schedule but over-priced for the time and part that was…read morereplaced.

Note: interesting that only NEGATIVE review is: #1 for out…read moreof the service area (actually they are out of the state) #2 they refer to Mr. Larsen -- well the "Larsen Brothers Plumbing" as in many cases in business was started way back in 1929 and subsequently bought out in 1972. It is run by the Dixon family. Good response time for small plumbing outfit. It seems they don't have some big office staff and the $ overhead that goes with it--so it was the next day when they returned my call--but then as we talked they were able to come over within 5 minutes! This was for a non-emergency (water not leaking uncontrollably) but high priority show stopper repair :) Excellent troubleshooting a very challenging hidden leak. Super efficient performing the repair work. Pricing: very reasonable (I gave them more than they asked actually since it came in so low)--due to smaller overhead costs (mentioned earlier) the initial show up fee includes the first hour of labor (vs. other big shops that have a show up fee + the hourly rate). They were extremely helpful in working to keep costs down and make sure repair was done right. Apprenticed/trained in BC old homes--understand unique challenges associated with period architecture/building techniques and creative upgrades based on homes built even 80-100 years ago. Our home was built ~80 years ago. They also do new construction.

Hard to get a hold of and get a return phone call, but when they have everything went okay.read more

One of the all time worst and most frustrating experiences ever! Those trying to teach customer…read moreservice should use this company as the consummate example of what not to do!!!! Amazing! Poor response time, uncommunicative. And then blaming us as customers. Two weeks after explaining that heater wasn't working and still nothing claimed he came to house and no one home, but we were. Front doorbell is broken admittedly, but two weeks?????

From the owner: Plumbing & Heating Contractor in Cache Valley Area.read more

I tried to leave this on google but I guess it didn't take- BUT here we go. Today Tony came to my…read moresister's home in N. Ogden. and was well on time. I had called these guys to my home in Harrisville about a month ago on an emergency. They came in a flash to our rescue and signed us up for a maintenance plan. Brycen was great and made what I thought was going to be a home re-finance job into something we were able to handle. So today, Tony came by for an inspection and made sure my sister's HVAC system was running as it should. I had her sign up for the same plan as ours. Tony was also very friendly and reassuring. Being senior citizens, sometimes we are not treated well - but these guys? They made us feel special and that's a big deal to us. Tony was not rushed and explained everything to us. I have dealt with one of the "BIG GUYS HVAC" companies in the past, and was very disenchanted with the whole scare tactics they employed. Tony, like Brycen, made this such a pleasant experience and I hope the company owner is proud of the team he has working for him. I highly recommend this company, they are the best.

Mustache guy is my hero! We decided to get a new HVAC…read morecompany & it was the BEST DECISION EVER! I was fed up with the company recommended by our home insurance carrier after three winters of our furnace out more than it was working, while being nickel&dimed to death, being stood up, shamed, and literally shouted at by that company... so I got a second opinion and was horrified to learn our furnace had a crack in the heat exchanger and for our safety the gas had to be shut off. The original company said they'd be back in *three weeks* to give us a quote. With freezing weather approaching, and me with a serious heart condition I was DONE! I reached out to Absolute Comfort and got a response immediately. When Carrie learned our circumstances, she offered to have someone come out that very night. I deeply appreciate her compassionate understanding. Kristopher came and evaluated the broken furnace, took measurements and assessed the situation, explained the options and made recommendations for getting the best airflow and performance for both heating and cooling in our home. It showed that he really had listened to our family's needs and concerns. We deeply appreciate Kristopher's integrity and honesty. Grateful for his knowledge, experience and genuine passion for the hvac technology. What really mattered to us the most was reliable service we can trust & quality equipment with a good warranty. It's a relief to know that Amana has a lifetime warranty. The service plan really made me happy and gave my husband peace of mind. Of all the companies we got proposals from, Absolute Comfort had the best financing, and very competitive pricing. They quickly handled the paperwork for our insurance adjuster. I was soo relieved to have someone take immediate action. Then, when an earlier install date opened up, Kristopher reached out and got us scheduled earlier. WOW! Thank you! Jon, Brycen and Rich came today and did the install for the new Furnace and AC. It was such a great experience! They each seemed to really care about the quality of their work, and showed our home care and respect. They kept us apprised of the progress throughout the day. Loved seeing how well they worked as a team. Once everything was installed, Jon showed us how to use the equipment and answered all of our questions. Shortly after they left we got an error message on the smart thermostat. Brycen returned straight away, and fixed it. No excuses, delays or run-around... just simply here taking care of it. Absolutely know we made the right choice. Tonight I sleep comfortably, warm and safe, knowing we have a team of professional compassionate people here for us if we need. Highly recommend.

Josh got back to me fast and was able to get out to my renters to check out the problem. He…read morereplaced the garbage disposal and from what he quoted to the actual price was only $15 more and that was because I went with a different disposal than was originally quoted. I'll definitely keep using Josh as my plumber!

Called Canyon Plumbing the day after Christmas morning. They had Tony come out to our house same…read moreday. Tony was awesome! He showed us exactly what was wrong, and explained what and why the repairs were necessary. When I need plumbing work done again, I will be calling Canyon and requesting Tony.

Came when I needed them and fixed all of my many issues in less than 4 hours. It was hard work…read morebecause every drain in my house was plugged. They WORKED the whole time and replaced parts and Jimmy rigged the ones we couldn't afford so I had plumbing. The tech was very kind, fast and knew what he was doing. Thanks Tony!!