Great service! Shawn was so wonderful, he was very knowledgeable, very friendly and professional…read more He gave us lots of tips for our first winter. Our fireplace was fixed in a timely manner and we were so happy to use it. Highly recommend Shawn.

Kind, conscientious, comprehensive, concerned, cost-conscious, obsessed with quality. Gary Ricks is…read morethe most thoroughly knowledgeable HVAC professional we've ever met . We met with 3 businesses about air conditioning, and he spent more time with us and was more thorough than anyone. He fixed a number of things on our existing furnace just at the consultation. So much integrity! And his crew is excellent, polite, clean and friendly. And Gary manages closely. We're so pleased with the service.

Always so quick to come out and diagnose an issue! And they never charge an outrageous amount.read more

Diagnostic was done within 5 min and part replaced in another 10 min. HVAC working again in minutesread more

Knowledgeable, fixed the problem, on schedule but over-priced for the time and part that was…read morereplaced.

I just had my air cooler serviced today, May 20, 2025, and the young man did an awesome job. He…read morechecked every thing that needed to be checked and kept me informed about what he found. I purchase the 2 year service and I am really pleased with the service I receive and how everything is checked out.

Cannot say enough good about the service our office received. Our office had been without cool air…read morefor quite some time and we were dreading the expected upcoming heat wave. Ryan showed up on time and was cheerful, in spite of having to make several trips to the roof and back to our office. Ryan was great to work with and was very helpful in helping me understand what was happening.

From the owner: At Mtn Valley Heating & Air Conditioning, we are dedicated to providing our customers with premier…read moreservice. We take pride in being transparent with our customers because we value your time, finances, and choice to depend on us. Our technicians are highly experienced in handling all types of HVAC issues so that we can get to the bottom of any heating and air conditioning needs. The search to find a reliable HVAC company doesn't have to be hard - look to us at Mtn Valley Heating & Air Conditioning.

They went above and beyond to fix a blocked vent for me. It was a very involved job and they were…read moresuper careful and thorough. I definitely recommend them and would use them again!

This company is fantastic. They were very flexible with the time we needed for them to come out…read more They did a full duct cleaning for us and did a superb job! They not only took pictures of before and after so we could see the difference but encouraged me to look at the ducts myself before so I could see how bad they were before they cleaned them. They not only did an extremely thorough cleaning but were polite, honest and professional- and they are very fairly priced! They're also a family company which I really appreciate and like to support. No complaints at all- would absolutely recommend them. My only regret is that we didn't get them in sooner!

Very unprofessional. They installed a new air conditioner and a new furnace. They did not clean up…read morein any of the areas they worked. They broke a florescence tube and said nothing about it. Two holes they made through the outside wall were only partly sealed. I called and asked for a supervisor to come out. He made me more upset than the workers did. He said this is a BRAG job isn't it; like that should make any difference. Twice he said this is a construction site; no it is my home and it is where I live. When I showed him the broken tube he said "if they broke it". So I am a liar. Showed him a piece of tubing left laying on the floor he said "probably just over looked it". Yes just like al of the other work areas. Ralph Daniels

They have been great to help out our home when we've had air conditioning and heating issues!read more

I'm sure they're generally honest and straightforward people, but I didn't know it's abnormal for a…read morecustomer to ask why they are being charged a particular amount. The service technicians had a difficult time explaining the items for the amount I was being charged, so I asked if they would be willing to call their office to help clarify. After talking with their office, the amount decreased 20%. I made a joke they should call the office again if that would be the result. I asked again if they could help me understand the new amount or break the charges out for me. They said it was the total of their hourly service rate. I asked what the amount was and if they would multiply by the number of hours of project took. The total decreased another 10%. I think intentionally charging people the incorrect amount is dishonest. Customers should be able to trust a business is charging them for what they received and not have to turn into an auditor.

George helped us put four HVAC systems in our units at Lynnwood HOA. I own two Nd the other two…read moreare owned by others. He was competitive on pricing, but the most important part was he was not pushy. We got quotes from four other businesses in town including the big ones. The other HVAC companies were not customer friendly and one was incredibly pushy using dishonest tactics (biggest company in town). George and his wife tun this as a family owned business that has been in the family two generations. They run their business and treat their customers with honesty and down to earth practicality. Either if them happily spends time on the phone explaining the process or answering questions big or small. I will always come back to them with any problems or needs around HVAC work in Cache Valley for my rental units. Simply put : Good People. Glad I found them.

Darrick was great! Quick and efficient, and also very…read morecommunicative. We would recommend to anyone in the area!

Derek Is great !! Response, true to his word and would highly recommend them. The quality of…read moreworkmanship was superb and overall the experience was fantastic!!