I contacted Chim Chiminey about some work I needed done after purchasing my house. They were very…read moreresponsive and helped me understand the proper steps to make sure my chimney problems were solved. I would highly recommend them for any chimney needs.

They were very thorough and professional. The technician did a great job and cleaned up and left…read morethe house spotless. We will continue to have our chimney cleaned by them.

They have a nice selection in store, everyone was very nice, and I would recommend checking them…read moreout for a purchase. But I would recommend a non-anesthetized dental procedure over using them for installation. My install took 2.5 months. At the first installation date, the crew showed up with the wrong part, were unable to begin work. AFS blamed their order source and didn't take any responsibility for checking that the parts were right before my install date. But, even if they *had* brought the right parts, they hadn't brought the full crew they needed to connect the gas line. The seller apologized and said he wouldn't charge more than the initial quote after all of the issues. A month later, for my second install date, things did not go more smoothly. Neither the stove crew or gas crew called or showed up. (Who knows if they had the right part by now? Does a tree falling in the empty woods make a noise?) I had to call the seller myself to ask what was happening, and he promised me a discount for my trouble, and we rescheduled again for after the holidays. When I was purchasing my stove, I was repeatedly assured that an internal gas line could be run through the wall without cutting out parts of the drywall. The home inspector had checked it out and showed me the easiest spot for an install. So imagine my surprise and disappointment on the third install attempt when the workers tell me they need to cut a series of holes in my walls. When talking amongst themselves, they said this was because they didn't have a 90 degree drill bit with them. (A piece of equipment that costs $30 at Home Depot, a 10 minute drive away). I was so tired of waiting and taking days off of work that I just gave in. I let them cut holes in my walls so that this would finally be done. I patched, sanded and painted those walls myself, because of course, repairing that was not a part of the installation estimate. I figured, hey, this is going to be a serious discount after all of this, so there is a silver lining. Wrong parts! No calls/no shows! Rescheduling twice! Install gone wrong! But I was dealing with an honest, local company, where everyone seemed so nice. Imagine my surprise when I got an invoice for the full original estimate. When I asked what happened, the seller stated that the install was more expensive than he had planned, so that was the discount -- the full price. (Lol, what?) When I followed up with him a second time, he gave me 2% off. And like the holes in the wall, I just gave up. The stove itself looks nice. And if I were to install something again, I would work with another company. #SupportLocalBusiness #JustMaybeNotThisOne

Awesome fireplace. Awesome service. Whenever we needed help, they got back to us really fast.read more

Great service! Shawn was so wonderful, he was very knowledgeable, very friendly and professional…read more He gave us lots of tips for our first winter. Our fireplace was fixed in a timely manner and we were so happy to use it. Highly recommend Shawn.

Kind, conscientious, comprehensive, concerned, cost-conscious, obsessed with quality. Gary Ricks is…read morethe most thoroughly knowledgeable HVAC professional we've ever met . We met with 3 businesses about air conditioning, and he spent more time with us and was more thorough than anyone. He fixed a number of things on our existing furnace just at the consultation. So much integrity! And his crew is excellent, polite, clean and friendly. And Gary manages closely. We're so pleased with the service.

They didn't put insert back correctly and didn't clean the stove chimney well enough to prevent a…read morechimney fire

From the owner: Our goal at Chim Chiminey is to make you warm and safe. We believe that we have the right products…read morefor your home to have heat all year round. We go the extra mile to be factory trained and certified to achieve our goal. As a family owned business we ask you to put us and our experience to the test and let us win over your business in one of our two showrooms in Northern Utah.