Both the owner and the driver were very professional and polite! Especially considering we were 45…read moreminutes away from the shop. Sadly our insurance company doesn't pay much for roadside assistance!!

1- huge lack of communication 2- absurd towing price…read morewithout offering other options and without a ridiculous fee. 3- driving around for 40 extra minutes trying to locate the "garage" 4- seems like the "positive" reviews are from friends and family 5- my friend's tire and rim were with the vehicle and then gone without explanation I could keep going but I'll keep it civil. our mechanic absolutely disagreed with the services and prices 100%. Just don't do it.

I've been there several times, and they are quick to get you in. I only had basic stuff done. The…read morelast time I had four tires replaced. I was in a hurry this time or else I would have returned right away. On the way home I noticed the tired were way over-inflated ! The next day when I adjusted the tire pressures I noticed the old wheel weights were never removed. And the wheel center caps where reinstalled improperly ! I'm now not sure if I would have them do anything major to my vehicles !

I took my truck in to have a plow frame on. Told them I needed everything for the truck side they…read moregave me a price and I was happy with it. When I picked my truck up I noticed they didn't put the plow pockets on the frame. I was told those are $500 more. Very disappointed. Now I have to lay another $500 on top of the price I was told because they needed up on the price that I was given. Definitely do not recommend this place at all.

There aren't enough stars for this review! On June 4, 2024 we were stranded on the side of 86 East…read morewith lots of traffic! After waiting over 2 hours for another towing company and eventually was a no-show, EMR was contacted by our insurance company. They responded in no time! Our short school bus was towed to an awesome garage in Cuba, NY. This company's customer service is above and beyond. Jason and his wife make a great team and my husband and I would recommend them for any towing, assistance, or recovery that anyone would need. Thanks so much for being such a credit to your industry and two very awesome people.

My son slid his truck into the ditch and was definitely stuck. And the road was ice covered - I…read morecouldn't even get to where the truck was buried. Hell I couldn't even stand on the road w/out holding onto something. Fortunately, Jason was able to dispatch immediately and was able to recover the F250 without any damage. Professional and Safe. Certainly had the tools and the knowhow on how to execute the recovery. Impressed and glad I called EMR.

Great place can't drive yet (I am 2 years away) but pretty cool seen what they can do and say it is…read morequick, easy, and pretty cost efficient. If you say I need to fix my tire or something they got it

110% satisfied with these guys. I had an issue with payment at the last minute and they were more…read morethan willing to give me an extension to pay it. Fairly priced for everything that needed to be done, everything was done within a great time frame and overall great people. I'll definitly be going back for anything I need

Stay away will rip you off charged 1390 00 for 3 hrs of…read morelabor to change a clutch fan because I bought my own parts very shady repair shop

We are a trucking company. Out of town .. the job was done. The prices were through the roof …read more.. not because that's what they were. Because we had no choice and out of town. Karma is a bitch

Excellent cars great owner went above and beyond when I bought my jeep awesome job guysread more

From the owner: we specialize in all areas of car sales and repair while stressing excellent customer service. we…read moreare proud of the work we do for our customers and strive for every customers satisfaction.

Really overpriced and very very slow service. They charge 160$ per hour labour. And they work…read morereally slow

Thank MERJ Fleet services ... I brought my truck in which is a 2016 Peterbilt 579 cause it had a…read moreDerate the mechanics found the source of the problem and replace it ... waiting time not that long and staff members are friendly I would recommend going to them first ... thanks again