Was traveling on the highway through NY and at about 11PM in the middle of nowhere, a dear darts in front of my rental car and disables it and I roll to a stop on the side of the highway. It's 30 degrees outside and had no power to use the heater so we were stranded. The rental agency calls for a tow truck for the car and a pay ride for me. The personal ride never shows up, saying it's too far out in the middle of nowhere. Four Seasons showed up in a timely manner. They thought they were coming to pick up a vacant car, but ended up coming to our rescue. I was also traveling with a small doggie. They welcomed me and my little girl into the cab. They gave us a ride into town and even delivered us safely to a motel and waited to make sure we were able to secure a room. I don't know what we would have done if we stayed stranded on the side of the road in the cold. As they were vested in the story, they also ended up coming to our rescue once again when again, we couldn't get a pay ride to pick us up from the motel the next morning to get us to the rental car agency 100 miles away. They came to the rescue by having a family friend give us a ride, willing to do it for what the pay ride fee would have been to do it. If they wouldn't have helped us with that, there is no telling how long we would have been stranded at the hotel with no way to find a ride to get out and back on the road. Four Seasons went way above and beyond the call of duty, they were amazing and we are forever grateful to them for literally saving our lives. No telling how long we would have lasted stuck in 30 degree weather. Thank you Four Seasons! read more