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    Four Points by Sheraton Santa Cruz Scotts Valley

    3.0 (210 reviews)
    Open Open 24 hours

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    Parking garage
    Michelle F.

    Lovely rooms with patios (not big night to sit on but could stand on it). Shower had dual heads, but no door so made for cold showers with barely Luke warm water. The room door itself wouldn't shut all the way on its own ended up having to pull on it aggressively to shut it. The bed was comfortable. Loved that there was a tv in the bedroom and living area. The doors within the room were a mix between sliding doors and regular doors. The room has a door to the living room and one to the bathroom. The living room also had a door to the bathroom. Ironing board (small one) and iron provided in the decent sized closet. Room also includes microwave and fridge. Parking is already included in your nightly rate, they have parking right out front of lobby as well as non secured underground parking. Elevator available to take you from parking garage to either lobby or hotel floors. Restaurant is on site but closes at 9PM. In the lobby theirs fruit infused water, what appeared to be soda, hot water and coffee available 24/7. Great experience with check in staff.

    Menu as of 01/22/2025
    Mikolo R.

    I expected more from a Sheraton, but this one is quite small. I stayed Tues-Fri and they put me in a room on the first floor across from the conference room and next to the lobby. Pros and cons below... PROS - Easy to find, located on a main road - Ample parking - Friendly staff - Free coffee/tea in lobby - Free instant hot cocoa in lobby - Clean bed and bathroom - Spacious room - Mini fridge in room - Dog relief area in the back of hotel - Onsite restaurant and small bar CONS - A lot of noise and movement outside the room due to my room location, which made my dog anxious - Extremely dimly lit room, as mentioned by others in their reviews - hot water is not super hot. Just shower with it on max hot and that is all you're gonna get. - toilet paper is very very very thin - no microwave in the room - no food places within short walking distance

    I love the hotel. My room was clean. The staff was nice. And for the first time ever the hotel food was actually good. I've never been to a hotel where their restaurant is actually good.I had a nice cocktail. The cook did an amazing job with my salad big up to Juan! And the bartender Yesenia was so kind and sweet, and the front desk girl Vanessa was very kind and patient with me, I just adore her.. I will be returning here again next holiday because of my great stay.

    Siobhan D.

    John at check in is so kind and super helpful when I requested late check out so I could squeeze in a morning swim in Santa Cruz, which is just 15 minutes away!! Thank you!! Room was large and beautifully decorated with a big leather couch and a giant shower. I think my corner suite is larger than most rooms. I only stayed one night. Convenient if you have business in Santa Cruz or just want to swim in the ocean on a random Monday!

    King bed room
    Nina W.

    We stayed here for Memorial Day weekend. For the amount we paid, I think there are better hotels out there. The property inside is beautiful, clean and updated. Parking is plentiful with garage parking in the back. The hotel is relatively quiet tho you can hear people in the next room. We got a king room. It is VERY spacious. The bathroom is huge - shower can fit like 10 people lol but the water pressure sucks. The bed cleanliness is eh ... could be better. They are dog friendly but there is a pet fee. Aside from those minor things I pointed out above, the main reasons I give it 3 stars: 1) For the hotel being dog friendly, they don't have a dog relief area. It made it hard for my dog to use the bathroom or I have to walk far outside the property to find an area 2) No breakfast offered :(

    Someone left the Book of Mormon
    Kayla

    This hotel exceeded my expectations! The staff were friendly and helpful. The room I stayed out was clean and I loved the whole layout/design of the hotel. The gym had the right amount of dumbbells and also cardio machines. Out of curiosity I opened the drawer where the Bible usually is and there was a Book of Mormon I think someone left and as I was flipping through both; prostitutes left their business card between the pages which were extremely inappropriate with nude images :/ I think the housekeeping should go through the drawers and make sure people don't leave things like that when kids could accidentally see. Other than that great hotel!

    Phil Y.

    The Four Points in Scotts Valley has the potential to be a very good hotel. Unfortunately for my family and I, they had a lot of room for improvement. We had booked a nice room weeks in advance. The check in process was nice and easy. We were given keys to our room located on the third floor of the hotel. The room itself was nice. It as a larger room with a view of a small creek with water flowing. The room had a king bed and a pull out sofa bed. It had a nice work table and a couple of nice arm chairs for sitting in. The bathroom was huge with a separate area for the bath tub. The shower was one of the largest that I've seen in a hotel with both a shower and hand shower. Shampoo, conditioner and soap were provided in gym like dispensers. The shampoo and soaps were by ACTIV. A google search brought up no results. They seemed to work okay and didn't smell bad. As some other reviewers mentioned, the walls in the hotel are thin. We had neighbors who made noise all night long. But, we got revenge on them the next morning as we got up early and made our own noise to wake them up. The hotel was horribly understaffed. As a result, their restaurant 5030 was closed. As a Titanium Elite Marriott member, there would be no breakfast for me. Instead, I got the privilege of roaming around town early in the morning and seeing where the residence of Scotts Valley eats. Points were given to me in lieu of breakfast. Our bathroom had issues. The sliding "barn" door would not stay closed properly. We had to get creative with our ice chest and other items to keep the sliding door closed. Additionally, it looked like the bathroom was not cleaned properly as there were spots of black mold or mildew growing in the bathroom where the ceiling and wall meet. Overall, this hotel does have potential to be a great hotel. But, they had too many things wrong that made my stay a "could've been better" stay.

    Stuart B.

    Very nice hotel. The king size bed is super comfortable. TV comes with full cable. The shower is a little wonky as it has no closing door. So, water splashes all over the bathroom floor if you don't stay in the corner of the shower. Room comes equipped with a fridge, microwave, hair dryer, ironing board and iron. I didn't get a chance to try the bar or restaurant. They do have a nice lounge area to watch TV while hanging out near the bar. Parking is free in the underground lot. Spots are also available in the front entrance but can fill up fast in the evenings. Our room sort of faced the street side where you can here a little bit of traffic. However, you can't hear a thing when the windows are closed. Helps also that the units come equipped with A/C. They accommodated our late check out request with no additional charge and that made our stay much easier as we were visiting family in Santa Cruz and we didn't want to rush back to the hotel to pack up. I was able to shower and refresh before making the drive back to the East Bay. All in all, a quality stay and I highly recommend this hotel.

    Double queen room

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    I have nothing but good things to say about this hotel. Peaceful, scenic, quiet, clean and rejuvenating

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    Review Highlights - Four Points by Sheraton Santa Cruz Scotts Valley

    Clean hotel, friendly staff and large rooms!

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    Four Points by Sheraton Santa Cruz Scotts Valley - hotels - Updated May 2026

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