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    Four Points by Sheraton Meriden

    2.3 (55 reviews)
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    Judith J.

    Entry is plain, as a Sheraton was expecting more pizazz. Room is mid range, not the usual higher end furnishings. Staff is friendly, not welcoming. I am a weekly traveler and stay in what is normally higher end. I generally book through 3rd party online. Of 4 nights this week, I requested a refund for 1 of the nights due to airline flight cancellation . In 5 yrs I have had 3 needs for cancellation due to airline issues.The previou 2, Marriott and Hilton gave refund for the night I was stranded in airports. This Sheraton refused. I flew today and kept my other 3 of the 4 nights reservation, but have a bad taste for a hotel that needs to hold the cash when stranded. For that, what I wouldve ranked a 2 star dropped to a 1 star. Bad customer relations.

    Base of the bathroom toilet .
    Yalina W.

    We rushed booked this hotel because it was a last minute trip to Connecticut and found that this hotel was pet friendly. Upon arrival, the exterior part of the hotel seemed well kept, and the lady at check-in was really nice, trying to accommodate us to a room that was fit for my parents and my dog. So here's a list of pros and cons that I found during our stay ; Pros : - Super friendly staff (They all greeted, asked us if we needed anything) - Silver City Restaurant (The sweet potato fries are a must, the other reviews didn't lie, you get a decent amount of food for the price you pay) - 24hr gym (This one is self explanatory, good equipment, water and towels are provided) - Pool (I find that most hotels have pools that only end at 5ft, this one however went up to 8ft, pool hours were 7am-11pm) - There is an exterior fenced backyard type of space by the pool, that was great when my dog needed a quick run around. Cons : - Modernize EVERYTHING (All the furniture was pretty old, and antique, I don't know maybe that's their theme) - No microwave (I couldn't heat up my left overs, means more money I had to spend on food) - Cleanliness was the biggest issue at this hotel: * My bed sheets were old, and dirty * The blow dryer provided was rusty, old, and filled with dirt. We ended up air drying our hair the whole trip. * The base of the bathroom toilet was broken * The bathroom walls were splattered with what seemed to be hair dye * There were stains on the bedroom carpet. I can go on with how they need a better sanitary maintenance on this hotel, but like I said semi-detailed and I feel like I stretched it out enough. To end it all off , my 1 year old dog enjoyed her stay at the hotel. She was so comfortable and relaxed. This hotel did upkeep my pet-friendly expectations. Maybe just shut it down for a month, and work on the sanitary and modernization issues.

    Bathroom was nice.  Could have been slightly cleaner but it was good.
    Danielle - A Pseudonym B.

    Okay, this gets 3 stars for the fact that the rooms were decent, the hotel restaurant food was actually delicious, and despite this place being on the ramshackle side, it's not that bad, assuming that you are aware of some things going into it. I also feel that because it is a good price, AND they allow dogs (with no real weight limit and a relatively small non-refundable deposit of $50, which is much less than the competition in the area). I booked this place online after I bought a ticket for TIC radio station's Holiday Concert at the Oakdale Theatre in Wallingford, CT. (Backstreet Boys, OMGGG!!!) Many of the places in the area either don't allow dogs, or demand an absurd $150 deposit A DAY for a dog. That's really absurd, and it makes traveling with any sort of a budget nearly impossible. Though the reviews for this place were a little hairy, I figured I'd take my chances... since I had no other options. I checked in early on a Saturday afternoon, and luckily there was a room ready. The girls at the desk were nice, though they did not mention the dog deposit, even though I knew about it. They didn't give me any information about the hotel (hours of restaurant, breakfast options, local places to get food) so I had to sort of pull this information out of them. Once my dog and I unpacked the Corolla and settled into the room, I ordered to-go food from the restaurant. I ordered a roasted veggie sandwich on this good bread. It was quite tasty! They have a few things on the small menu that are very veggie friendly, and actually really good! I also ordered the Greek Salad without feta, which was nice field greens, some nice olives and tomatoes, and good dressing. Not a pitiful salad at all, good portions. The complex itself is certainly old, but they've made the guest rooms look rather new and refreshed. Although, the rest of the building is very old-style architecture, and doesn't stand the test of time, even though I can tell they've done what they can for aesthetics. The linen on the beds is crisp and white, and the beds were comfy. The bathroom and the guest room have definitely been updated, and I can tell the guest rooms and the hallways all have fresh carpet. Now, here are the bad things that you need to be aware of going in. 1. The internet was the worst internet I've experienced since the days of AOL. It was pitiful. There's a password they give you on your key packet when you check in, but it literally only worked super slowly for about an hour the day I got there. I tried and tried again to get it to work on my laptop. No, I didn't report it, because the chain hotels just tell you to call the 1-800 number to troubleshoot, which I wasn't going to spend the time doing, because I know it wasn't my computer, and I wasn't there for work. 2. Many of the channels on the TV said "no signal". Yet, they were advertised on the Channel 2 TV guide the hotel provides (and this guide was always wrong, and never showed the correct time frame, for example, it shows what's playing on the channels from 1 PM to 3 PM, and it's 3:30 right now. 3. The common areas and hallways are, how to say it..... remind me of an old truck stop. For example, on many of the rooms, there is no room number on the door or on the wall next to the guest room. It's literally ON A PIECE OF PLYWOOD WRITTEN IN SHARPIE and the PLYWOOD is glued to the wall. I should have taken a photo. Also, there were no official signs anywhere in the first floor, it was all paper signs (Ladies room, Conference Room, etc). I don't know what they're waiting for to get new signage, but it looks terribly sloppy. 4. Pool was out of order. It doesn't say this on the website. I sort of had hoped maybe going for a dippy dip in the indoor pool. Nope. 5. 1 of 2 elevators was out of order. The elevators are DREADFULLY SLOW, and I mean DREADFULLY. Ask for a low floor and take the stairs. I was on the 3rd floor, and my dog and I traipsed up and down the entire time. 6. The grounds were SLOPPY. There are all these little trashcans/ashtray stands around the grounds, and they were all overflowing, and there were even extra bags of garbage that people had put next to the trash (maybe from their room, or from their car), and it was there 26 hours after I checked in. Gross. How can you miss this? How can all the managers come and go from this property, and not have someone take care of the exterior trash? So gross. There were tons of housekeepers floating around. How does this happen? 7. The NIGHTCLUB, I mean the hotel restaurant, music was LOUD. And I mean LOUD. I came back from the concert at 12:45 AM, and I could hear the bass from the restaurant/bar in my room. (cutting this short, running out of characters). 8. Housekeepers banged on my door at 9:30 and 10:30 to bully me out of the room. They should not be doing that on rooms that haven't checked out yet. Just wait!!!

    Goodluck not scraping your finger and catching covid from trying to get out of the place. I ended up taking the stairs from the 4th floor.

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    15 years ago

    We came to visit a family member that was staying for the weekend and honestly, the front entrance was nicer than the room.

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    14 years ago

    Agree with Karen C. I didn't have alpacas for my stay, sadly, which would have bumped it up but I decided to keep it a 2 star anyway.

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    Page 1 of 2

    Ask the Community - Four Points by Sheraton Meriden

    Review Highlights - Four Points by Sheraton Meriden

    Beds were comfy, room clean and bathroom looks like recently updated.

    Mentioned in 2 reviews

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    Comfort Inn & Suites - Cabinet

    Comfort Inn & Suites

    (38 reviews)

    $$

    Stayed at Comfort Inn on East Main Street in Meriden and discovered they charged my card twice in…read moreone night. Impressive efficiency when it comes to taking money. This morning, the manager acknowledged the second charge was a mistake and assured me it would be removed and returned to the bank today. Great start--except reality quickly checked in after that. I called several times to follow up. One employee then informed me the duplicate charge would stay for seven days. Interesting, since that directly contradicts what management had already told me hours earlier. Apparently the hotel offers not only lodging, but multiple versions of the truth. Then came the hunt for the manager: "He'll be here at 4." "He'll be here at 5." "He'll be here in 30 minutes." Eventually: "We don't know where he is." At that point I wasn't sure if I was calling a hotel or tracking a missing persons case. I would not normally leave a review over a mistake--mistakes happen. But making a mistake, admitting it, then refusing or failing to fix it while sending guests in circles is pure amateur hour. The hotel was nearly empty, which now makes perfect sense. Even breakfast had only one lonely guest, perhaps also waiting for the manager to appear. If customer service were a room here, it appears to be permanently out of order.

    -10 stars if I could FUNKY ASS HOTEL ‼‼…read more Mind you we checked in with low expectations already but thissss is insane. We used shirts to cover the pillows and slept on top of the blankets and sheets because I KNOW THEY AINT CHANGING EM.. debris and hair in the bed before I even sat on it. I also had to buy cleaner to scrub the bathroom because hair that WAS NOT ours was all over the shower and toilet seat. Crumbs and shit all over the floor and FOOD pushed behind the bed. LAZY LAZY LAZY!!! They play you a bit because the lobby is spotless but the rooms are WHACK. Please just save your time, money, and spare yourself from this dirt hotel. AS FOR THE HOTEL BECAUSE YALL BETTER BE READING THESE REVIEWS AS YOU OBVIOUSLY HAVE SOME THINGS TO IMPROVE UPON; I myself am a housekeeper for another hotel in NY.. just hire some new housekeepers at this point. You're basically paying your employees to fuck around and somehow do less than a half ass job and it's disgusting and making this company look like joke. Get it together. Not to mention-- the outside has this big ol communications tower and it give Gotham in the worst way. Not that it really matters but DAMN! Pick a struggle, you know?

    Hawthorn Suites By Wyndham Meriden - Bathroom

    Hawthorn Suites By Wyndham Meriden

    (33 reviews)

    $$

    What can I say the staff is great except for the breakfast guy who never puts out all the items in…read morethe morning or is interactive with the customers. The halls constantly smell of cigarettes or weed, not cool! The cleaning staff do a great job. Please get rid of the hookers! We love you Joe. UPDATE....I will be updating my review periodically as I will be contacting Steven Haight about the constant trafficking of prostitution and smell of weed. I now have experienced 7 days during my month and a half stay that I could not sleep due to the overpowering smell that is seeping from the vents and walls. Steve is the general manger of this property. Let's hope He can help! As the front desk staff have done nothing to solve the problem. If my issue is resolved, I will update my review. Also why is everything out of order???

    So dissatisfied with this place where to start hmmm 1 looking out our window we have a view of a…read moretruck yard dump so we closed the window. Went to the kitchenette . coffee maker doesn't work tried to heat water to pour over coffee bags the microwave had not been cleaned had dried food all over disgusting. Reported issues to front desk they took no actions at all . We never got clean towels or any housekeeping the dishwasher had dirty dishes in it when we checked in sent a e mail to the GM got no response while looking for the remote found a bottle of pills on the tv stand have serious concerns about ever staying with this chain again.

    Courtyard by Marriott Hartford Cromwell

    Courtyard by Marriott Hartford Cromwell

    (47 reviews)

    $$

    I would not stay here again…read more Pros: - Close to quick eating places - Close to Walmart - Right off the highway - The guy who works in the Bistro in the evenings is great! - Sauna in the women's locker room - Fridge and microwave in room - Cups are "sealed" as cleaned Cons - room 322: - Old hotel that has been lightly spruced up (you know the term - putting lipstick on a pig - yeah, this is it) - see pic with old electrical - Beds are super uncomfortable - 1 of 4 pillows needed to be replaced years ago - Mold growing in the shower (on the soap dispensers and on the shower curtain) - Bath tub needed to be scrubbed (looks like it hasn't been cleaned in months - good thing I had shower shoes with me) - Furniture is super old - Shower head needs to be replaced - No heating in hall leading from elevator to rooms - Shower did not have cold water - it was scalding hot (glad I didn't have a kid I needed to bathe or the kid would have been seriously burned)

    Stayed here for an overnight for a military ball. Front desk staff and hotel staff in general was…read morefriendly. Our room was spacious, on the third floor and was very clean, however one of the lamps in the room did not work. There was a small coffee bar with pods provided, and water cups. Shower had good water pressure and there was ample towels provided. The bed was comfortable but the pillows sucked. The room they had our event in was spacious, and clean as well. They served food (one meat (chicken), mashed potatoes and two different times of veggies, three different salad options with dressings and an assortment of breads. Dinner was great, desserts were so so. But they did have a large assortment of those as well. Water, lemonade & iced tea were all available on each table and there was also a bar available for cocktails or beers. I'd recommend using this space for future events for anyone looking.

    Holiday Inn Express & Suites Meriden - Kitchen area of two queen suite

    Holiday Inn Express & Suites Meriden

    (31 reviews)

    $$

    I tried so so hard to keep this internal and not have to post a negative review, but the lack of…read morefollow up from IHG corporate as a mediator between myself and the hotel led me to review what I consider the absolute HIE I have ever stayed in over the past decade (with probably 25 or so locations under my belt). We had two rooms, the larger one with the kitchen was excellent and we had zero complaints about that one. The other though, my goodness was it bbbaaadddd. This place had a comedy of errors from the get-go, it's hard to even figure out where to begin. But here are some of my biggest complaints. - The breakfast room felt like the A/C was busted and never got below 80 degrees the three nights we were here. I thought it may be linked to the sliding door nearby from the entrance but the air conditioning seemed to be working fine right in the lobby next door, so that wasn't it. It just made the whole experience completely uncomfortable as you dripped sweat into your food. - They never replenished our towels in the room, they just took them and decided to not give us new ones. Even if housekeeping thought we were gone for the stay, why were they not replenished for possibly a next guest? See the attached photo. - Moldy shower curtain and broken shower drains in our room was a nightmare to get our sons bathed and safe in. - The pool was just mysteriously closed for more than 72 hours, it opened back up the final morning as we were checking out. - The men's bathroom next to the pool, the only public bathroom outside of the rooms themselves, was completely clogged and disgusting our entire stay. You would think they would call a plumber to have this fixed immediately but given the lack of any concern or follow up by management for any of the issues they had, it is not surprising this lingered for 3+ days. There was more but it's just exhausting to type it all out, I've given enough reasons for others in terms of our experience to make the best informed decision about you deciding to book here or not. I tried getting some points back for how bad this place was and never got follow up from IHG directly after reporting the issues above. Avoid this place like the plague, there is a reason rates are so low as well as the points to book rooms. I don't know if they are close to closing but top level management does not seem to care one bit about how the location is perceived.

    Fantastic option. Staff was very helpful, included breakfast…read moreis very nice. Rooms are recently updated and spotless.

    Four Points by Sheraton Meriden - hotels - Updated May 2026

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