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    Hartford Marriott Downtown

    3.6 (132 reviews)
    Open Open 24 hours

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    Adam C.

    This Marriott may win an award for the friendliest full service Marriott and it was very refreshing. In short, they took care of things with a smile and without an attitude. The rooms were ample and there was a work desk. The lounge was not open (serving) which seems to be the future of Marriotts. They did offer a breakfast which is better than most Marriotts these days for their loyal repeat guests.

    Larry G.

    It's a bit dated but still in decent condition. The staff doesn't answer questions on the Marriott app. It does need updating. Nothing seriously wrong but the double beds r small!! Should have been queens!! The concierge lounge was open on weekends but the staff told me otherwise!! Nice pool and gym on the top floor!!

    Hairs on the shower
    Bryson G.

    5 stars for location, views, concierge lounge, and front desk service. 3 stars for the gym, it doesn't really have much and it could be SO much better! There are a few free weights, a few cardio machines, and not much else. They didn't even have a foam roller to stretch out on. 1 star for the multiple hairs I found when I walked into the shower. Seeing something like that makes me wonder if they really do clean their rooms after a guest uses them. These hairs weren't in some hard to spot location either, they are front and center, eye level when you get into the shower...and they are long hairs. Absolutely disgusting!!! Had I not found these hairs in my shower I might have gone 3-4 stars, but I can't do it because I'm disgusted by the lack of cleaning standards. It's completely unacceptable.

    What is this?!

    Very disappointed with my experience at this hotel, especially considering it was almost $900 for 2 nights. A family member had made the reservation for me, and I called the Monday prior to provide my credit card and Bonvoy number. They supposedly recorded the Bonvoy number (I am a Silver Elite member) and said it was not necessary to do that and it could be done at check in. Upon my arrival, there were just 2 people working and check in was quite slow. The person who helped me insisted on having a driver's license to get things started which after having been in the car for 5 hours straight, I was having trouble finding and just wanted to check in. I had my reservation number and Bonvoy number and asked if I could use another form of ID and she said no. I then had to get out of line with all my things, found my license, and then get back in line and wait again to check in. I had to give my Bonvoy number again b/c the agent I talked to the Monday prior didn't record it or it got wiped out when my family member checked into their room. The check in process was slow and I am a Silver Elite Lifetime member and did not get a virtual keycard. Other issues experienced during my study included strange marks on the wall of the room near my nightstand (see photos) and a understaffed Starbucks with a long line, so I had to get breakfast from the snack counter which had limited options. A pop tart was $6. Self-park was $19/night which was supposedly discounted. I was not given my rate or estimated total at check in or check out. I requested to be emailed a copy of my bill at checkout and never got it. Had to call twice to get it. My credit card was charged for more than the total, and so I had to call about that; it apparently includes a hold. It's 2 days later and the charge is still pending and is for more than the total. Based on my experience, I would not recommend this hotel. The rates are exorbitant and the service and attention to detail is poor.

    Todd H.

    This is a solid choice if you need to stay downtown Hartford. The hotel needs a little updating with its furniture, but there have been cosmetic updating and the staff was friendly. There isn't really alot downtown unless you are visiting the convention center. They have a little market next to the front desk and I have to tell you the prices for items, like alcohol were less than expected. Room was spotless and beds were nice.

    Terrazo marble floors...beautiful aesthetic
    Polly H.

    How inviting! This is a beautiful hotel! What's better than staying with your in laws for the holidays? I recommend checking in to a hotel. They also offer a Thanksgiving dinner. Ahhh...it's great. The lobby alone is breathtaking. I am mesmerized by the terrazo marble floor (perfect to perfect one's moon walk or better yet for the best salsa moves). The lady at the front is friendly and approachable. I noticed the staff is kind to each other as well. I noticed that they have a Starbucks, trattoria, and also a bar inside. It's packed with a spa, a fitness center, and possibly a pool. I'm not sure because I didn't go downstairs and explore yet. I will when I wake up and get out of this cozy warm bed. The bathroom is full of Thisworks shampoo,. conditioner, and lotion which has natural scents like eucalyptus, citrus, ginger, and nutmeg. It's nice and clean. I would highly recommend it.

    I advised you check your bedding to ensure that it is clean. Apparently they made the bed, but did not change the comforter prior to me checking in. Thankfully I noticed once I pulled the cover back. I called to request new bedding which I received. Due to the new COVID policy, housekeeping could not come into my room so I had change my own bedding. You would think during a pandemic they would own their sanitation policy. When booking this room I was excited to see it was " sound proof". Thought I would get a great night sleep but it is not soundproof. You can hear everything going on in the hallway.

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    2 years ago

    Had a great stay this weekend for the women's retreat 2024! Everything was great the rooms were clean, and the beds were super comfortable!!

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    4 years ago

    Great staff at front desk (especially India who is exceptional) and L Bar. Rooms are clean and comfortable. Highly recommend a stay here.

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    Nice hotel. Came in for the soccer game and was pleased. Good location and nice food options in the area. Would recommend!

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    Page 1 of 4

    Ask the Community - Hartford Marriott Downtown

    Review Highlights - Hartford Marriott Downtown

    She provided a lot of great knowledge for different types of bourbon at the L bar and was a joy to talk with.

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    Riverfront Boathouse - evening sun at the boathouse

    Riverfront Boathouse

    (7 reviews)

    North Meadows

    A beautiful park! It was the perfect place for the Head of the Riverfront Regatta wasn't pleased…read morewith the parking situation but that had nothing to do with the park. When the crew races are there it is extremely packed so it's not really a good time to take a leisurely stroll as there are literally thousands of people there. Beautiful place to take pictures by the water or the boathouse especially at this time of the year with the leaves.

    What a hidden gem within Hartford! I was here for a low-key corporate picnic. The Boathouse sits…read moreright on the Connecticut River and functions as both practical boathouse (lower level) and event space (upper level). The parking was incredibly convenient and directions to the Boathouse itself were very clear. We did have a small spot of difficulty finding the door to go to the upper level however. Once upstairs, the view of the CT River, East Hartford, and Hartford was spectacular. The late summer afternoon sun plus faint breeze made for a perfectly comfortable time. People mingled at standing tables and around the benches on the upper deck (and there were a respectable number of benches, which isn't often the case). Inside the event space were polished wooden floors and high ceilings. A coworker noted the restrooms were somewhat oddly placed behind a long hallway closed off by a door and there were some cobwebs in the window frames, but otherwise the space was quite nice. The staff at the bar on the deck poured wine just shy of the adjective "liberal" which was great. However, some other coworkers had to request adjustments of the food arrangement to prevent cross-contamination for those with allergies (adjustments were made promptly). The food - seasonal tapenade for appetizers and build-your-own pasta bar for the main - were well done otherwise with a good array of options. On the whole, a respectable event space on a scenic river. There were other groups actively using the rowing space/lower level, but you could barely tell because the upper level was high enough away.

    Tiffany Juliet House - Wedding 8/17/24

    Tiffany Juliet House

    (36 reviews)

    4.5 stars Overall I had a great experience working with the…read moreowners of this place and booking a bridal shower for my friend being out of town. I called, they gave me a quote and several days to decide. Once I decided, they send me a contract through email and I mailed back the contract with the check. The place is amazingly beautiful. The room was decorated very nicely. The staff were all very young, probably high school students and greeted us outside in the cold. Once everyone was inside, they service our food. The scones were delicious, tasted home made and the jams and creams were equally tasty. The sandwiches were okay, a little dry but the deserts were just as good as the scones. My only beef about the whole experience was that they used Stash tea bags for the afternoon tea. I mean anyone could buy those tea from the supermarkets. If you go to a place designated for afternoon tea, you would expect at least some loose leaf teas allowing the customers to smell, appreciate, and enjoy all the different tea flavors. If they had loose leaf tea, it would elevate the whole experience ten fold. Also, they had some sort of punch on the side, with no explanation and the punch pitcher did not work so guests couldn't really enjoy it until the very end. The house can host two parties, one on the second floor and the other one on the main floor. The owners live in the same building. There are plenty of parking at the house and also across the street because the owners own that too.

    I am so glad I chose this venue for my best friend's Bridal Shower. From the beginning, Corrine was…read moreamazing to work with and was so accommodating in meeting all of the requests I had regarding the date, menu, and decorations. She was always available to speak and no detail was too small for an instant response. The day of the shower went seamlessly! I arrived early to add personal touches, but the entire space was set up for me as soon as I arrived and the staff was so accommodating in helping with anything I needed. As the guests began to arrive, they helped to greet everyone and it was both causal and formal at the same time as the staff passed around breakfast pastries for our brunch and refilled mimosas for everyone to grab upon arrival. When it came time to move into the next room for brunch, one of the two waiters working with us that day made the announcement and helped to guide everyone to their tables. The tables were set up beautifully! We chose to have the "mismatched tea cups" instead of the white ones and every guest commented how adorable and unique they were. The waiters brought a box of assorted tea bags over for each person to choose and everyone loved it! Originally, I planned to use the silk flowers as the centerpieces for the tables, but we upgraded to fresh cut. Even the silk flowers were beautiful and elegant- Corrine has beautiful taste in every piece of decor. Throughout the entire event everyone kept asking how I found out about The Tiffany Juliet House. Everyone was so impressed with the amazing service, the attention to detail ( the light fixtures, the carpet, the window treatments, molding- everything is beautiful inside). I cannot thank Corrine and her team enough for helping to make my friend's bridal shower such a wonderful and memorable event for everyone. They went above and beyond in planning and executing a flawless day and I can go on and on about how spectacular everything was- the food included!

    Hartford Marriott Downtown - hotels - Updated May 2026

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