Went on 07/30/11 to have the oil in my car changed...trip to Chicago early Monday morning. On Sunday had a few errands to do before off to Chicago. Unfortunately or "fortunately" developed severe care problems in town while running errands. My car locked up & and was making a terrible screaching sound; was able to pull over at a bank in front of town's WalMart ( this was on Sunday, 07/31/11). A considerate daughter was willing to lend me her car, so son and I could still make our trip to Chicago. On our way out of town I dropped my keys off at a dealership in Lincoln. When returned from our trip on Tuesday (08/02/11), called to inquire what was wrong with my car: it happens that there was no oil filter, and NO oil in the car, thus leading to a ruined engine. Okay, so I call the business manager-owner of the business that serviced my car ( on Sat., 07/30/11)...to inform of problem ( I had not had any serious car problems prior to having my car serviced at this "Lube" service center), he said he would go to the dealership and look at the car on Wed. 08/03/11 PM. On Thurs., 08/04/11, evening I called the service manager at the dealership where my car is awaiting service...he stated that he had not heard anything back from the manager-owner of the Lube service center. Now it is Thurs., evening; have heard nothing from this business in regards to my car and their liability involving the ruin of my engine...I have rode my bike to the bank, walked to work and the store...and at this point I am pretty disgusted for putting my trust and patience in what I thought was probably a good place to spend my hard earned cashed. We'll see what tomorrow brings...and I hope it is good news...Or...actually this business deserves negative stars!!! read more