I appreciate the convenience of this Walgreens location as a downtown resident; it's nice to have…read moreone within walking distance. However, the spotty customer service makes me hesitate to recommend it at all. I've been here numerous times and experienced really rude and unprofessional service (e.g. I've personally been and seen others be judged and berated at the photo counter when picking up items "late" i.e. within a week or less of placing the order). Sometimes customer service has been nice or fine, though (e.g. one time the photo department called me when they found my photo order, which I appreciated - since when I went to pick it up the first time, they didn't find it). I return here for the location only, but I wish for a more consistently cordial (if not friendly) and efficient experience.

The Downtown Nashville Walgreens…read more In my estimation, this is the one and only Walgreens in Downtown Nashville that is accessible to Broadway. Disparate from other Walgreens that I am familiar with in major tourist centers, this location is underwhelming for alcohol and souvenirs. With regards to this review, I am using "The Daniel. S Yelp Real Time Feature" where I write from my first-hand journaling experience. "June 24, 2025: We are bound for Walgreens. Walking through the Assembly Food Hall we cut off some of the uphill climb up John Lewis Way that is bothering Dad's knees. Now walking up John Lewis Way we are passing by the historic Woolworth Theater and what looks like a Theater District. At the crest of the hill, we step inside the only downtown Nashville Walgreens. At least the only one I am familiar with near Broadway. This store is "blah" in comparison to the Walgreens that I am familiar with in major cities such as Las Vegas, Chicago, San Francisco,and Denver. Their Nashville caps are overpriced and fail to strike me. They fail to carry the bullet beer (24 ounce cans) that I want to pick up for the hotel room. However, they have cold beverages and snacks that my Dad and Brother are buying. I am headed to Starbucks for my beverage. Toi, who rings up my Dad and Brother, is a friendly and personable Cashier. When we return to the what looks like a Theater District along John Lewis Way, being empty handed of purchases allows me to photograph the Woolworth Theater." My "Real Time Yelp First-hand Feature" elucidates that the Downtown Nashville Walgreens deserves Three Stars.

This Walgreens sits in Germantown at very busy intersection of Rosa L Parks and Jefferson, and for…read morethe most part is your standard Walgreens location. I have popped in here on occasion with my latest visit being in search of allergy meds. Upon entry I was greeted by the cashier, headed to the pharmacy section, quickly scooped up my normal and back up front to check out. The same cashier was friendly and helpful. The store is not in the best of condition, but it was clean and the aisles were clear and easily navigable. Overall, standard visit to a Walgreens. I needed something, they had it...no issues with popping back by when needed.

Let me preface this by saying the pharmacy staff here is full of sweet baby angels. As someone who…read morehas found themselves as a self pay patient, this team goes above and beyond to make sure that they help me find discounts to the cost of my medications making them as manageable as possible and I really appreciate that. However, the rest of the Walgreens employees are unbearable at best. DO NOT under any circumstances order photos here. I've had back to back horrifying experiences and after the second one I've realized that it's simply just the negligence of the employees here. The first time my order looked good on my end but mysteriously wasn't received by the store and was never processed. The second time I showed up early, politely checked my ordered was received and waited until my scheduled pick up. I reassured them that I was early and told them not to rush despite the only kind employee on staff offering to print my order with a growing line. When she tried and realized the machine was out of ink, she asked a coworker to assist. I'm not sure where that girl went but she was gone for about 15 minutes. I assume she took her break. From what I could see it looked like she took a look at the machine and just walked outside. When she came back and asked for my name, seemed very confused that I was waiting still and then said she "didn't think they had any ink!" She didn't even check... At this point I've been waiting 15 minutes past my order time and I'm fuming because I've been nothing but nice only to have my time wasted and to now be forced to scramble to finish a project because I counted on Walgreens to finish it. It's constantly like this no matter how nice you are to the staff here, they are rude and borderline refuse to help you.

I have no beef with the store itself or the products in the store. However, the pharmacy is…read moreprobably the worst pharmacy I've ever picked up prescriptions from and I have lived, in some capacity, in eight states. If I could leave zero stars, I would. Prescriptions are never stocked and some days the pharmacist just arbitrarily decides not to attend work, which leaves people who need critical prescriptions stranded. They then refer you to drive all the way to Hendersonville which is ridiculous. Lastly, they do not stop sending you text messages and notifications via the app that your prescription is ready and you show up and it's not??? We have officially transferred our business to Amazon pharmacy.

Quality/Quantity - Got more snacks. Candy, beer, etc…read more Atmosphere - Another crazy busy location, especially the drive through pharmacy! I should have taken a picture as there was a line all the way to the other side of the parking lot. For both visits, we spent over an hour here... This place is so busy and it is open 24 hours! Plenty of parking, but just like at Kroger's, there were some really bad drivers. Be safe. Service - Good. Price - $20. Owner Comment - Congrats on your success since 1901. 1931 Walgreen drug store. 1948 Walgreens.

Dr. Pruitt is kind & cares about the customer's physical and mental health. The products @ Pruitt's…read morePharmacy are of high quality and effective. The Kangen water is my favorite! I also enjoy watching "Pharmacist on Call" on Facebook.

The staff here is efficient and always friendly! They have even gone out of their way to help me…read moretake my items to my car. I LOVE coming here to pick up my alkaline water. AMAZING price and every single staff person greets me with a smile. Great customer service!

This pharmacy is great! The staff is friendly and helpful and they are NOT judge mental like others…read moreI've been to. They are sometimes a bit busy but they are one pharmacy that carries a lot of medications that other pharmacies don't carry. There's a security guard there who is the nicest man. If you have a lot of odd illnesses/diseases like I do that require odd medications, this is the place to go!

I really like Pardue's. The prices for my medication are much less than the big chains. Service…read morehas always been with a smile and most helpful. It feels like stepping back in time to when there were neighborhood drugstores.

During our stay in Nashville for cancer treatment at the Nashville VA Hospital, my wife…read moreaccidentally forgot her rosacea cream in Puerto Rico. For her, this was not a minor inconvenience. With the intense Nashville heat and humidity, being without her medication causes severe facial flare-ups and significant discomfort. We cannot express enough gratitude for the exceptional care and professionalism shown by Jarod Juillerat and Susan Gupton. The moment we explained the situation, Jarod immediately took action. He contacted Puerto Rico, coordinated the prescription transfer, and in remarkably little time had everything resolved and the compounded cream prepared. Both Jarod and Susan treated us with genuine compassion, courtesy, urgency, and respect during a very stressful moment for our family. Their willingness to help went far beyond routine customer service. They reminded us that true professionalism in healthcare is not only about technical skill, but also about humanity, empathy, and dedication to patients and their families. As veterans traveling far from home for medical treatment, acts of kindness like this carry enormous meaning. We will always remember the outstanding support we received from them during a difficult time in our lives. Thank you, Jarod Juillerat and Susan Gupton, for your extraordinary service and compassion.

The sweetest pharmacists I've ever had. I love supporting local and they always remind me why!…read moreSmall town love in Music City!