Had a tire emergency and Matt was extremely helpful. Thanks to him I was able to drive home from…read moreDubreuilville to Brantford. Thank you!!!!

From the owner: At Total Tire Sales & Service we've been serving the community of Sault Ste. Marie since 1982…read more Visit us for affordable new and used tires and maintenance including rotating, balancing and alignment. Our technicians even provide mechanical repairs as well! We're located at 230 Bruce Street.

We somehow picked up a staple in our rear tire. It was quickly losing air. UP Tire could not have…read moregiven us better service! They were able to take the car right in and had it fixed quickly. They did not overcharge us which they could have since we were just visiting and leaving in the morning. Thank you UP Tire!!!

We had a tire blow out on our RV trip. It was a Saturday and we were in the middle of nowhere. We…read morewere able to get in touch with U.P. Tire, specifically Scottie Hill. Mr. Hill collected all the relevent information. We decided to replace the tire instead of installing the spare. Mr. Hill went to town to pick up the tire and was to us in about an hour. Turns out the other tire on the dual wheels was damaged as well. Mr. Hill had the foresight to bring a second new tire. Within another hour, he had both tires installed and we were ready to go. He also showed us what happened to the tire, a failed brake caliper. We went to a brake shop and got the brake repaired (another great customer service experience). Mr. Hill and the UP Tire team did a great job and I would highly recommend them.

My wife paid $399.24 for a battery and installation at Lou's Automotive in December 2025. The…read moreinvoice clearly says "4 year warranty on battery." On April 6, the battery would not hold a charge. My wife brought the car in. They tested it and told her the battery was bad. They ordered a replacement and set an appointment for April 10 to swap it under warranty. On April 10, my wife was at the shop. She told him she needs to drive to Toronto on April 18. He knew the deadline. He then changed his story. He said something might be draining the battery. He ran his checks and confirmed nothing was found. He also noticed some moisture on the driver side floor and black duct tape on the roof, but again, nothing was found that would cause the battery to fail. He put the battery on his charger for an hour and a half. The indicator stayed black. Then he told my wife she had to leave the car at his shop for the entire weekend so he could charge it. She asked if the warranty would be honored after that. He said he was not sure. He wanted the car for days with no guarantee of a replacement. She said no. We bought a battery charger at Walmart and charged it overnight at home. The car started fine that day, but the battery still will not hold a charge for long. That is exactly what a bad battery does. On Monday April 13, I called to explain what we did. He said he had no time until April 22. He knew my wife needed the car for April 18. He did not care. I told him I would leave a detailed review. He got upset and hung up on me. He promised a 4 year warranty in writing. The battery failed in 4 months. He ran his checks, found nothing wrong with the car, and still refused to honor the warranty. He knew about our travel deadline and did nothing to help. My wife paid for this battery, she brought the car in twice, and he treated her like that. Do not buy a battery here. Do not trust their warranty. Go somewhere else.

Professional, fair and excellent work and service. Been taking vehicles here for over 20+ yrs and…read morerecommend to family and friends. Excellent

This place is now located on Great Northern Rd. , , had my vehicle in here for a supposedly power…read moresteering motor leak they replaced the motor , but there was still a leak , I brought it back told them it was leaking they charged me 30 bucks for engine wash and 10 $ for shampoo I forgot about it, trusting them, but it still was leaking but didn't realize until I checked fluid levels and it was empty brought it back hoping they would own up to it they told me the hose is now leaking and the transmission hoses all of a sudden have leaks, to the total bill was going to be 700 I could not afford this i was not expecting this much work , they charged me 88$ just to tell me that the hose is leaking nothing was taking apart , also to note Canadian Tire only charges u 24$ to inspect if u decide to take away and not repair. Never go back there

Great customer service, communicative through the entire process, fair prices. When our serpentine…read morebelt shredded out in Hiawatha National Park while we were on vacation, we were stranded up in the Soo. Auto Center Pit Stop was the only repair shop out of 8 that we called who could take a look at our car the next day, everyone else had a two day to two week wait to even take a look and all we needed was a belt. Thanks to them taking a look, we were able to get the belt quickly and get back on the road to enjoy the remainder of our vacation. They even lent us a loaner so we were able to get around town while our car was in the shop. Highly recommend.

Amazing customer service, hard trouble getting the right part due to the car being a Saturn. Tried…read moreover and over and over again, without gouging or being deceitful.. Definately trustworthy, definately a true community based store.

Absolutely amazing…read more My daughter and I were stranded in Agawa Bay Campgrounds with a blown-shredded tire, on our Tesla, on a Sat. Called as many places as were open to Wawa and Sault Ste. Marie and no one could help. There were Many confusions, and just all around issues, but Mobile Tires Plus (Kevin) SO kindly helped, went out of his way to find the needed tire, dealt with any issues that came his way and then drove out the 1 1/2hrs (3hrs round trip for him) to help us out. So grateful and will 100% tell Anyone I know that travels thru that area that he's the person to contact for any issues. Flat tire. Or whatever! We were driving back to Alberta too so it could have happened anywhere, glad we are safe and that he was willing to help!