Very friendly and helful staff -- when someone was around; otherwise, one could call a number for help.
The one bedroom unit included a falrly functional kitchen but no table at which to eat and knives that did not really cut.
The bed was soft by our standards.
If you need to use the washing machine, look up the brand and type online; the instructions in the unit were not terribly helpful.
We would stay there again if the bed were firmer and there were (a smaller coffee table and) chairs and a small table at which to eat. read more