I don't usually leave reviews like this, but this experience has been too frustrating not to share…read more We were told this would be a 5-day foundation repair project. It has now stretched past 4 months, with ongoing delays, damage, and no real accountability. This has been stressful, costly, and completely avoid. My family and I had an absolutely terrible experience with this company, and I cannot recommend them for any type of project. We had 10 foundation piers and a stability beam installed in December. What should have been a relatively straightforward project dragged on until late April before it was finally considered "completed." Even now, we're still dealing with the aftermath and trying to restore our yard and property. We were repeatedly promised that everything would be returned to the condition outlined during the sales process, but that never happened. I'm still scratching my head over why they purchased 20 bags of topsoil for the project and never used a single one during the restoration. At this point, I've had to hire other professionals to complete repairs and correct issues that should have been handled by this company from the beginning. The biggest problem, in my opinion, is management and leadership. The company has plenty of technology and systems, but basic communication seems nonexistent. Throughout the project, it often felt like nobody knew what anyone else was doing, what work had been completed, or what still needed attention. Crews, supervisors, and office staff frequently appeared out of sync. That's not a field employee problem--it's a leadership problem. The sales process wasn't much better. The inspector/salesman came across more like a used car salesman than a foundation expert. If you're told the inspection is free and will take about 90 minutes, be prepared for something very different. Ours lasted over four hours and eventually resulted in a $45,000 project. After everything we've gone through, I still question whether our foundation is actually in better condition than when we started. I've even consulted independent general contractors to get additional opinions. What frustrates me most is the lack of attention to detail and quality control. The company damaged far more than it repaired. Work wasn't consistently checked, unfinished items were overlooked, and basic responsibilities seemed to be ignored. Tools and trash were left behind, gates were left open, lights were left on, and equipment wasn't always disconnected or put away properly at the end of the day. Let's also talk about the damage that occurred during the project. The crew broke our water line twice and severed our fiber optic internet cable, despite both utilities being marked beforehand. The Frontier technician who came out to repair the line was shocked by where the damage occurred, noting that the cable had been cut before it even entered the ground. What should have been a professional foundation repair project turned into months of frustration, delays, property damage, additional expenses, and countless headaches. I have photos and videos documenting much of what happened, but the overall experience speaks for itself. My advice is simple: get multiple estimates, do your research, and seriously consider other companies before signing a contract. This project became one of the most stressful home improvement experiences my family has ever dealt with. Looking back, I wish we had chosen someone else. I strongly recommend going with a company that is actually organized, accountable, and professional.

David Weaver and his team (Brock & Isaiah) did great work to our deteriorated joists in the crawl…read morespace and cleaned out all the rotted and mice infested insulation. Very happy with our "old is now new" crawlspace. Thanks guys for being helpful and professional!

i had a meeting last fall to install a remote screen on my large porch. We signed a contract and…read morethey accepted the deposit for the work. After many calls now they inform me that they can not do the work because they need to travel to complete the job. This is very poor business and now when the screen should have been installed months ago they want to send back my deposit. Beware!

I contracted CORE a few years ago when I was renovating a family home that set vacant for many…read moreyears. The crawlspace was damp with mildew. CORE installed a drainage system within the crawlspace that also included a sump pump. They completely encapsulated the crawlspace and also installed a dehumidifier. They cleaned the floor joists and treated the joists to prevent mold and mildew. They worked diligently for several weeks. The end result was impressive. The crawlspace was like a habitable space. The cost was reasonable and the attention to detail was exceptional. The system has been in place for several years now. It was worked perfectly. The owner, Mark, comes by once a year to check on the system and provide any needed maintenance. His attention to customer satisfaction is impressive. I highly recommend CORE if the goal is exceptional work, reasonable cost, customer satisfaction, and reliability.

Sorry, I know this is late, but Google apparently wouldn't let me write ANOTHER review for Alford,…read moreso here it goes. I called up Alford days after my install because I had water coming up through the valve they installed on the system. To say the least, I was stressed about it. Alford sent over a young man named Jason Berry to check it out and he very quickly determined that some gravel around the valve was blocking the flow of water. He cleared out the gravel and then tested the system with my garden hose and water started immediately flowing into my sump pit! Problem solved! Stress over! Thank you Jason for a job well done!

I got in contact with Alford when looking into getting my crawlspace encapsulated in March. After…read moreinspecting the crawlspace, the news was not good. I was quoted a couple of packages in the $28-$31k range, was offered a $3k discount if I signed that day. I was not going to do that. I mentioned other issues that were contributing factors and mentioned multiple stages. He mentioned fees for multiple visits; he wasn't sure He left after telling me that I would hear from the Account Manager soon. I then began addressing the main cause of the issues in the crawlspace - the gutters. I did also get another quote on the first part of the job - the cleanup - and contracted for that based on $$. At various times I received form E-Mails from my Account Manager asking if I was ready to get started on my project. So, on April 22nd, I responded to one of the E-Mails. I outlined what was being done on my project, the timeline, what still needed to be done, and offered them the opportunity to quote on what was left. I got crickets; no response. Today I got the same form E-Mail. I am going to unsubscribe. (And yes, I could have called, but I don't do phone well.) I suspect the work would have been top notch, but this left me - personally - feeling like no one cared about my house and it's REAL issues. You decide for yourself; I am simply sharing my experience.

After reading the reviews on Google, I'm really glad that they never showed up to do the job. In a…read moreperiod of 4 weeks I had to call four times to get somebody to come out and give an estimate. Person that stopped out took pictures and measurements told me I'd probably get a response that evening. It's been 4 weeks. I'm moving on. I do not suggest this contractor for anything. Completely unreliable.

From the owner: Full-service, one-stop construction company specializing in foundation repair, basement…read morewaterproofing, new construction, remodeling, and excavation services.