In the past fifteen years I've used three different garage door companies. Varney is the cream of…read morethe crop. They arrived on time, and called in advance as promised. The repair man (Brian, he is an asset to any company) was polite, well spoken, did excellent work and cleaned up after himself. Quality of the material used and the work was first rate. The pricing was fair and honest. I rarely if ever give a five star review. These people deserve five stars and more.

the owner is the most unprofessional person i have ever encountered. first they told me a week for…read moremy 2nd door took over 3 they scheduled install 8days after receiving door then called on day of delivery n said wrong color came in, before this n after installation of 1st door that was dented, on the trim they bent over the nails and the trim looked like a WV back road it was so curvy not straight and the board the spring was mounted to was split badly where they ran nails so much to the point the contractor said it was dangerous that spring is under tension & if board broke more could blow apart n hurt someone or property. I called them wasn't loud or rude like I was later accused of and sent them pics but was never contacted to say anything. so on day of install 2nd door owner calls was extremely rude I tried to tell him I cant get insurance til these doors are up n he acted like I was wrong for asking why this wasn't caught 8 days ago when it came in, tells me he's going to set me straight and doesn't need my business so I told him refund me and keep both doors, he said fine and I told him to lmk when and either myself or my contractor would meet them to let them in but apparently they didn't need my permission to cut a part of door n unluck door and remove the door without anyone home or telling me leaving my doors fully open now with tools, mower, trailer and supplies for the remodel unsecured now. I called them and was told that since they refunded me which I have no proof of that they had every right to enter my home and remove the door. I have called sheriff and made report and my next step is to file with the attorney General and BBB. you dont enter a person's property like that its illegal and breaking and entering but also VERY UNPROFESSIONAL!!

I was building my home . went to garage door plus to find doors to match my log cabin. he gave me a…read moreprice on two garage doors . I wrote them a check . come Monday morning when his wife was doing the deposit notice that he over charge me by a $1000.00 dollars. they called a mutual friend to get my number. they showed me how honest that they where. great product, great service I will always go to Garage door plus. thanks again jeff

Gave one star, because cannot leave zero stars. He scheduled me for 1 pm. Never showed up. When I…read morecalled back a few times, they finally returned call and asked if I made an appointment. When they saw I did, they said be there tomorrow. I told them I needed it fixed today, so they sent a guy over after 4. He walks in making crude remarks, measures spring, and said, ok I measured it. Be back tomorrow. So that shows you how dependable they are

No longer in business. Having to call another business for repairs. Sad they're no longer open.read more

DO NOT USE THIS BUSINESS!!! He will not answer phone, return your call or follow up with…read moreappointments to fix your garage door.

The garage door motor quit working. I called Step & Sons on the 16th and the very next day the…read moreservice technician came on the 17th. Noah called 1 hour before arrival and stated what time he would be here. He was very prompt, efficient and polite. He went straight to work and was able to repair the motor within 1/h hour. I would highly recommend Step & Sons. They are very reasonable in price and I believe a Company of Integrity.

Great family and the work is done right! We have used them…read morefor various jobs and repairs, they always follow through until the job gets done!

My neighbor referred me to this company, and I called them yesterday and they responded out the…read moresame day. I received prompt texts when they arrived at the house. They looked at my garage door and replaced my springs, lube all areas that needed it. The door worked just like new. he did say "he couldn't guarantee the opener". The opener was 15 years old. They didn't push it to purchase a new one, they said "I could call them anytime I needed service". Overall, I decided to replace my old opener, and I love the new opener so much quieter. I went from a chain to newer belt model what a difference. The technician/installer was very professional. He is also very veteran friendly and offered a discount on the work he provided. Highly Recommend!

From the owner: 24/7 service and repair with stocked trucks. Residential and commercial work in West Virginia,…read moreOhio, and Kentucky areas.