Pretty bad experience. Go elsewhere if you want a jeweller you can trust…read more EDIT: The owner says my review is unjust. I did not leave "happy", I had done what I could and I did not want to argue or fight for more. To put it in context, you were yelling/arguing with another customer beside me for almost 5 minutes just prior. I wanted to leave as I was in a rush and, uncomfortable and delayed, and I had already made it clear I was disappointed by YOU LOSING A STONE and not fixing the actual thing (what you thought you could fix it in 1 minute in the back??). I didn't bring it back in because I don't trust you to fix it. And the one chance you had to own your mistake and apologize, you instead act defensive and blame me. I think that speaks volumes. You never should have charged me in the first place considering the bulk of the work wasn't done. Good luck with your business, I'm fine with the wasted time and money but it's my right to leave a review that explains what happened. Potential customers beware. ---- Brought in my wife's engagement ring to be fixed (the claws that hold the main stone in place had bent away) and to replace the tiny stones in the band with two spares I brought in. I was told they could fix the claws (fix! not just bend - ie add gold) When I came to pick it up they hadn't done anything to the prongs, I legitimately think they forgot. They also had LOST one of the band stones. They then proceeded to bend the band back (which was not the initial ask). They reduced my bill by 20$ for the lost stone. I got the ring home and my wife tries it on and turns it to the light and you can still clearly see the gap is there. I essentially paid to have a jeweller polish some jewelry, install one band stone (which I brought) and lose another (which I had bought previously) and waste my time. If I hadn't noticed that the stone was still loose at the counter they would have literally given me the ring after doing nothing to it but still charging me. I'm sure they're good for some things, and the people were friendly enough, however, for repairs or thing a that require communication and consideration, I would take your jewelry elsewhere. ------ I hope this helps others as I didn't see any reviews like this before now and wish I had. The photos don't really do it justice but it has play still (and one of the claws is clearly not the right shape) and we're waiting to go to a different jeweller before she wears it. The second photo shows the prong that's not flush and the last photo shows a different print (what it should look like).

Fantastic service beautiful hand made jewellery and great prices. A well established major…read morejewellery company near London Ont offered me $125 cash for a gold necklace - thank goodness I didn't take it. Bella is honest! They offered the real value of close to 14 times more. I am telling everyone I know to go to Bella for anything they need in jewellery they won't go wrong. Repair resize custom made. Super pleasant owner and staff.

I'm so glad I found this jewellery store. I needed a person that could actually do the repair to my…read morering in store, someone I could trust, I didn't want to use a chain store that sends their jewellery away. I was treated very well, staff are very friendly & polite. I appreciated the time that was given me to explain my options & the fact that the highest price option wasn't being pushed on me. It was an estate ring that my mother wore for years & so it held sentimental value for me, he took the time to explain to me the probable age & value of this ring. When I picked my ring up the sizing was perfect, I couldn't even tell where the added piece had been put in & he had found a small piece of the more expensive metal & used it, & only charged me the lesser price. I couldn't believe the generosity but I certainly appreciated it. I will go no where else for any repairs now that I have found Daniel A Jewellery & will highly recommend this jewellery store for anyone that is looking for jewellery as they have beautiful jewellery in their cases or if someone needs repairs to their jewellery

Took my watch in today for repair, Friendly fast service and prices are great! I'll definitely be…read morereturning

The service is outstanding. So rare in retail these days. I wish that I had caught the name of the…read moreyoung man who could not have been more helpful. Week one I had him running around the store looking for my size. We thought that we had found it but I discovered after I had left that the size on the box didn't match the boots inside. First return trip. Week two saw me bringing those unworn boots back because they didn't fit well. Second return trip. This time he went looking for my size in a boot made in Canada. Wait for it - he produced one MADE IN LONDON. On sale. With a waterproof guarantee. I'm happy and cozy in my not made in China waterproof boots. Like them more every day.

I had a problem with some boots & sent the company an email. Low & behold I not only got a…read moreresponse quickly from the company, they also sent me what I needed to resolve my problem. I wish that all companies would read their emails like this company does; most companies have a spam filter that simply collects the comments! TT LTD has just earned a loyal customer. Many, many thanks, FW Miller

What an awesome experience, in comparison to the pushy, impatient service at Ben Moss. We were…read moregreeted warmly, and shown all that we asked for patiently. Questions were answered knowledgeably, and the little extras, such as cleaning all of our jewelry, really made the visit worth while. Do yourself a favor and visit these folks first!

Sea Jewels is a cute store, selling jewelry, decorations, and accessories. Although the space is…read moresmall, it is packed with variety. The staff are unhelpful and it's obvious that they do not like their jobs. There's 2 types of staff: the one who stares and follows you the entire time to make sure you don't steal, and the one who's on their phone and won't even greet you or even look at you. The prices are quite high for what they're selling. Yes, the items are beautiful but they're often way too expensive. There's also almost never any sales. Overall, Sea Jewels has great potential to become a successful business. Too bad their rude staff and high prices are driving everyone away.