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Fortune Cookie Factory

4.6 (85 reviews)
Closed • Closed

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Entrance
Doris G.

We ordered half regular fortune, cookies and half chocolate dipped fortune cookies for our red egg and ginger party. They are very responsive with customer service and taking care and answering our questions. Our cookies were ready on time as promised. The cookie cellophane packaging is a bit bigger than the packaging for fortune cookies given at restaurants. You could tie a small ribbon to the top of the cellophane for that extra touch. We did not do it as we ran out of time. You can pick a time for pick up as it is just street parking. Everyone loved the cookies at the party and thought this was a cute party favor.

Tiffany A.

I thought this was an Oakland 'must see'. It is not. It was disappointing to say the least. It's a large space but it's only the lobby open to the public. The lobby is outdated and cluttered. There are 3 or 4 prepacked options available. Looking at the customer pictures, I thought you could walk in and find a variety of dipped fortune cookies. That is not the case. Everything must be pre-ordered. I will say, the lady who helped me was so nice. Customer service was not lacking. This review isn't about the food. I never ordered anything.

I was hosting a lunch party and wanted to give my guests fortune cookies as party favors. There are only two fortune cookie factories that still make custom fortune cookies by hand. Luckily, Fortune Cookie Factory (FCF) located in Oakland allows online orders to be shipped. Thank you! Ordering online was very easy. I wanted 3 sets of 25 fortune cookies each with a different custom message and 50 fortune cookies with generic inspirational messages totaling 125 cookies. With shipping cost and everything, each cookie costs $1.24. If you do the math, I paid good money for the cookies. It's all worth it. I got what I wanted and that's what matters. Cookies & messages are mixed together so if you need to have them sorted, there is an extra fee. Make sure you add this service to your cart. I didn't know to add this service at the time of placing my order. Luckily, Alex, one of the staff members from FCF, emailed me and asked if I needed the cookies & messages sorted. I quickly replied yes. Thank you so much for asking Alex! I needed my order by a specific date so I made sure I specified it. I got my order 2 days early. Very cool! Unfortunately, when the order arrived at my house, I was not home at the time. Someone at my household carelessly mishandled the package and mixed all the cookies together. I was so super upset. No fault of FCF of course. Alex explained to me how my order was packaged. I appreciated his special attention and care. So bummed I didn't get to see the packaging. Nevertheless, it was a lesson learned for me. All cookies were individually wrapped. They are made fresh right before shipping and are good for 4 weeks upon arrival. Cookies were light and crispy with perfect texture and taste... not super sweet nor doughy just the way I like them. My custom messages came through nicely. Inspirational messages were wonderful, too. I enjoyed the cookies and messages very much. Thank you FCF for everything! The next time I am visiting the Bay Area, I will swing on by FCF and check them out in person. I'll be bringing home some bags of fortune cookies for sure.

My grandmother loved that we added emojis in the fortunes.
Mariesa R.

Love supporting a small local family-owned Bay Area business. I ordered 100 fortune cookies with a few different custom fortunes for my grandmother's 90th birthday party. The cookies came individually wrapped and were so cute! They were also flavorful with a perfect crisp. Ordering was easy and they delivered our order to our front door for a fee. The fee was worth it though as it was one less errand I had to run before the party. We received so many compliments from our party guests. They thought the cookies were adorable. Working with the staff at the Oakland Fortune Cookie Factory was a great experience. They have been around for 50+ years!

Lunar New Year deluxe box
T. W.

Love supporting a small family business and Asians in the arts! I haven't had a chance to swing by in person so sight and taste unseen, I ordered a few Lunar New Year boxes to be shipped to family in So Cal and Colorado. They were shipped on time for New Year's and I'm told they are the FANCIEST fortune cookies EVER! The packaging was great - everything arrived whole and my family raved about how beautiful they are. Definitely a special and unique treat to share! Can't wait to try them myself!

Rebecca L.

First time coming here, but a family friend would come here all the time. Tours aren't happening due to Covid, but you can order online. The lady working was super gracious with us. She still let us pick up some cookies even though we didn't order online and even brought it out for us to look at it. The bigger boxes of the year fortune cookies are dipped in chocolate and inscribed with the year with extra decoration. 5% of the proceeds goes to the AAPI community. The mini box of three cookies (no donation) was $8. The one with six cookies was $24. They also have a bag for "misfortunes" which are just the cookies that didn't make it to perfection for a discounted rate. They say you eat with your eyes first and let me just say I wasn't starving after picking these adorable cookies up. Hope they open back up for tours cause I would love to watch them make it.

Margaret H.

I ordered several of the Chinese New Year fortune cookies for gifts this year to my extended family. (Of course, I ordered two packages for myself that I picked up curbside since I live in Oakland.) They were so pretty, so festive, and delicious. Each of my family members were excited to get the cookies. My mother, who is very tough to impress with gifts, loved them so much that she wouldn't eat them for a week! This is a mother daughter run operation out of Oakland Chinatown. I love the fact that I am able to give a food gift that reflects my American born Chinese roots so uniquely.

a fortune cookie on a paper fan
Tatyana C.

Definitely a sweet touch to any event you will host, from the ordering process down too actually receiving the package was easy , I needed the cookies for my familys birthday party so naturally I was extremely stressed out on if it would be shipped on time so I constantly sent emails, phone calls And each time I was assured that the order will arrive on time and it did!!!! They were beautiful and sooo delicious literally melted in in your mouth and fresh.

The Great Fortune Gift Set (for the Lunar New Year).  8 individually wrapped cookies inside the box.
Jeffrey S.

When I was looking for a gift for the Lunar New Year, I heard about this place. With COVID, their storefront is closed to the public, and ordering is only available on their website. I chose their Great Fortune Gift Set,, placing my order on Monday night and requesting a pickup on Wednesday afternoon. I called on Wednesday morning to confirm my order was ready, which they did. And when I arrived on site, I called again, and they handed me my order while I was parked on the street. The packaging was beautiful, and the cookies tasted very fresh! The set had 8 individually wrapped cookies, with 4 different fortunes. I'm glad I found this place and am looking forward to ordering from them again!

Storefront
Jessica S.

Walked in to see what is available at the store (kids like browsing rather than ordering online). It's more of a factory with a very, very small area reserved for a storefront. It's not noticeable from the outside and no one is available to open the door (be prepared to call). We got lucky and someone just happen to go in and we followed them in. They have cute sprinkle fortune cookies at $2 each, rainbow (fruit flavored) fortune cookie bags, and then they apparently also sell broken cookies the way bakeries sell cake edges (cheaper). We got lucky and they had extra Mother's Day box available, which I bought on the spot. Score! Would recommend the glitter fortune cookies (edible glitter is big now), but I personally thought the sprinkle ones were sweeter. The packaging was intense. I'm understanding it's because the cookies are fragile and they deliver them too (order online!) but I wish it had come with a description or list of what's in the box. Unboxing this was a literal treasure hunt where I wasn't sure what else I missed lol I'm kinda excited they have tours too. It seems like it'd be a fun birthday spot where you could start with a tour and finish at the park one block away.

Individually wrapped!
Peggy W.

I placed two custom orders with them this year. The first was for my husband's 70th birthday/Chinese New Years. We gave them out as a party favor to our guests. They were all impressed with them. Almost too cute to open and eat! The second custom order was for our church's Pentecost celebration. We had a verse printed as the fortune and the back-side had the occasion. Fortune Cookie Factory was so kind to offer to have our church logo included on the fortune! It made the cookies extra special! Fortune Cookie Factory offers very fancy dipped cookies with sprinkles in a rainbow of colors and flavors. They've changed with the times and I hope they'll continue to succeed! Thanks Fortune Cookie Factory!

The cookies
Tracy D.

Fun way to celebrate Lunar New Year. Ordered a bunch of boxes for the family. My favorite were the ones dipped in chocolate. I don't think I'll be able to eat regular fortune cookie again.

Lunar New Year 2022 cookie & fortune
Melissa M.

I've always wanted to stop by here, and after reading a great article in The Oaklandside about the business and its history, I decided to order some cookies for Lunar New Year. What gorgeous, lovingly decorated cookies that are not just nice to look at, but are delicious! The cookies are light and crunchy, and have just the right amount of dipped chocolate and decorations without being super sweet or difficult to chew. I love that the business is run by a mother-daughter team, too! They offer all types of uniquely decorated, colorful, or plain cookies for every occasion, and you can even personalize the fortunes. Great for party favors/special events, or when you just want to treat yo'self to some yummy, beautiful cookies with a side of good luck!

Tropical flavors

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I ordered from Hong Kong to send to my family in Cupertino. Thanks for having an online option!

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Ask the Community - Fortune Cookie Factory

Can we come and visit during the weekdays?

Yep! Our storefront is closed but we can still do curbside pickup or bring things out if you'd like. Our storefront will be open for in-store shopping soon. Thanks!

We are from out of town for a few days and my son wants to visit the factory. Do we need to make an appt? Thank you!

How much does a giant fortune cookie cost?

Hello! Our giant fortune cookies are freshly handmade and weigh about 1 pound each! They are $27.99 and comes dipped in Belgian dark chocolate with your custom giant fortune message inside. They are also gift-wrapped. You can see what cookies we… 

Do they have a lot to choose from in the store?

Don’t See Your Question? Ask Away!

Review Highlights - Fortune Cookie Factory

“I was searching for a place that could do a large order of custom fortune cookies and came across this one.”

Mentioned in 4 reviews

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Natures Best Foods - Middle eastern / Mediterranean food  Hummus  Dolmas  Falafels Samosa  Veggie rice  All kind of pastas  Ready to Eat !!!!!

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