Most remarkable crew! Helped me immensely, even though my rental service made me use their own tow service, these folks did everything to make my wreck less stressful! From the crew that swept up the shattered mess on the road to the staff who offered me water, a place to sit and put my stuff, as well as a phone charger to use and hand carried my paperwork to the state patrol! Great great humans!!! THANK YOU!! Annette read more

Fort Collins towing. Terrible PR and communications. Filed an email to the company for a call back. Never received a call back. Put my car on the truck while it was running and my dog in the front seat. Only left it for a few minutes to run inside the office of State apartments. They sit and watch. Even spoke to the driver. Gave him 75.00 in cash to drop my car. Students watch out. Bad PR and no compassion for anything. read more

What is lower than one star? Frankly-if you're doing business with them I won't be doing business with you. Preditory? Scummy? Yes. Sort of but it into the process with towing companies. But the complete unprofessionalism is stunning read more

Employees of Fort Collins towing do not wear uniforms. So after seeing someone walk around our fraternity parking lot looking into vehicles with a flashlight, I asked him what he was doing. The employee told me to "f*** off if it wasn't my car." They then tried to tow a maintenance vehicle that is employed by the same apartment complex. After throughly verbally assaulting the maintenance workers, I determined that the tow trucks license plate registration was expired. The operator called his boss frantically. Another truck arrives as had the first truck drop the vehicle, then began to not take responsibility for their mistake. The original driver left the scene in a fit and never apologized. Super unprofessional. Same company had a driver slap one of my fraternity brothers in the face, who lives here and has proper parking permits. Advice to owner, get uniforms, register your trucks and teach employees some critical thinking and people skills. Would love to hear what the owner has to say about this, assuming he/she a responsible business owner and just isn't aware of what's really going on behind the scenes. Issue occurred around February 2020 but my original review was removed read more

This trash dump excuse of a business towed my clearly marked vehicle, out of my assigned parking spot, then proceeded to extort $290 from me because "things happen" read more

DAMAGED MY CAR! Parked overnight at a friends house and rolled the dice on whether or not I might get towed. Oops, lost the gamble, totally my fault that I got towed. The $272 they charged to get my car out of the lot stung a bit too but the REAL salt in the wound was THE HUGE DENT AND GASH they left in my drivers side door!!! When I showed them the damage they pretty much shrugged and said anyone could have done it, even thought there was STILL paint dust left over from where THEY damaged my car. A bunch of CROOKS. read more

Scary experience. Watched car get towed and followed it to their lot with my girlfriend. Cost 300$ for about 20 minutes of towing. After that I expressed my disappointment with the company and left. The tow truck driver then followed me around Fort Collins and continued to cut me off aggressively. He cussed at me, chased me, and put my life in danger. AND I PAYED 300$. Shame on this company. This driver should be fired for what he did. read more

PLEASE DO NOT USE DO NOT USE DO NOT USE! These lousy bums extorted $260 from my grandson after they towed his car out of the parking lot at College and Prospect. He left his car to transport a family member due to a medical emergency. Fort Collins Towing could care less. Just pay them their $260 for a three mile tow and they are happy. THIS MAKES ME SICK! read more

Absolutely horrible customer service. They wrongfully towed my car out of a parking garage at an apartment complex, and made up a bunch of reasons (that were not at all true) as to why they towed my car. After getting in touch with the apartment complex and having them tell me that I did nothing wrong, FCT still refused to release my car. When I expressed my disappointment with the service, I was told that I should "have more common sense" and was passed off to a different employee because the manager "would rather be working on his truck." Do not go here, and if you unfortunately end up getting towed by these bastards, I am so sorry. read more

Waited on north bound 25 for over an hour. Driver contacted again for exact location and said 10 to 20 minutes out. 5 minutes later got notification that driver had cancelled. Message sent was truck was not where Verizon roadside assistance said it was. EVEN though driver was only minutes away and service had already been paid for. read more

Worst company I have ever had to deal with and I never write reviews.. My friend parked in a spot by my house for less than 3 hours and got towed. After looking all over the complex for a tow sign we finally found one. Called the company and they straight out lied to me and said the car was parked there for over 7 hours.. I know bad towing companies, and I know someone was just sitting there camping looking to get the next fish on a Friday night. (No 24 hour notice and then tow it in the morning?) Not how these guys roll. Had to Uber over to get the car back at 3am and then waited for 30 min for the guy to show up to get the car back and they did not care one bit about what they are doing. Such a SHADY company trying to make a buck. Makes me sick. Hope my 270 for 2 miles of towing goes to a good cause. Can't wait to see how many stars the next reviewer gives. read more

No stars, maybe half for the fact that they are willing to pick up the phone. The one guy, seems to be the only guy, is just a prick regardless of the day he's immediately hostile, not to mention condescending, don't bother being polite or courteous. Unprofessional, not worth your time and money, if you can avoid it of course. If you find you HAVE to deal with them, it would be best to figure it out ASAP. read more

Unbelievable company. Towed my vehicle from in front of my business while I was working. Found my hangtag tossed on the ground next to where it was parked... Can't be certain it was them but seemed very odd. They then refused to listen to me as I explained that I do in fact work there, I work late, and I have a permit for the lot. I gave up and was just going to pay, what inspired me to write a review was the fact that when I called simply asking for the address of their impound lot I dealt with easily the rudest business owner in Fort Collins. What this company fails to realize is the importance of customer service and making inroads with their community. I often have cars towed from my home parking space when students park illegally and will never EVER again use Fort Collins Towing, or in the event of a breakdown I will pay double to use someone else. All they had to do to was offer me some form of discount or at the very least just admit they made a mistake when they towed my vehicle but they are either completely incompetent or completely unconcerned about staying in business. read more