I have been going to see Dr. SARAH MOI for a few years now at Britton Vision. Top notch and…read moreproficient service and super thorough examination. I get tests that other optometrists have never done on me before and Dr. Moi explains findings in simple to comprehend language along with any concerns she may have. She offers comprehensive information regarding my needs. I HIGHLY RECOMMEND Dr. Sarah Moi.

Only seem interested in getting the maximum billing from you. Did not give an itemized statement. I…read morecalled for am itemized statement and still haven"t heard from them.

We found our new optometrist! Dr. Sabin was very patient with my two kids, explaining everything…read moreas he examined their eyes. Ok, he was patient with me as well, I'm not the easiest patient. I don't like eye drops, yet he was able to get them in quickly and easily. Eric, verified our insurance information and ensured the visit was covered. He was also able to schedule the four of us with consecutive appointments. Eric told us that they will price match 1800 Contacts, so you can walk out with your contacts. Better service, better equipment (no puff and they can do the test without dilation if you prefer), kind and patient, great with kids (and adults that act like kids), fantastic selection of glasses and price match contacts.

I can't express how disappointed I am in this doctor's office since their move across the street. I…read moreunderstand that prices increase over time, but at this point it honestly feels like price gouging. I've purchased the exact same frames from this office for the past three times, every other year. The last two years, the front desk staff mis-ordered my frames. Both times, I had to make an extra trip just to discover the mistake. Instead of taking responsibility, they acted like it was somehow my fault -- even though it's the same frames I order every time. Come on. Let's talk about pricing. In 2023, my total was: Frames: $210 Lenses: $60 Exam: $60 Total: $330 Fast forward to December 2025: Frames: $330 (same frames) Lenses: $100 Exam: $99 That's a massive jump in just two years. When I went to pick up my glasses (after waiting for them to come in), I questioned the pricing because I genuinely thought it might be a mistake. I was then told that since I "upgraded" after the first mis-order, I actually owe them more money. What?? The front desk told me the suggested retail was $264 and that they mark that up -- somehow that becomes over $330. Meanwhile, the suggested retail on the original frames is $227, which means they're marking them up over 45%. Just wow. I chose to leave without causing a scene, but the combination of repeated ordering errors, dismissive customer service, and dramatic price increases is unacceptable. Patients deserve accountability, transparency, and fair pricing. Unfortunately, I experienced none of that here. I will be taking my business elsewhere

I was referred to come here for further eye testing. Staff is very nice and pleasant, everyone…read moretakes the time to explain everything and they are very patient when it comes to any questions I have. The doctor was very good as well, he explained everything and even put me as ease with some of the concerns I had. I will be coming back for further testing and hope to have the same great experience.

Dr Gretta Fridman of New Tampa Eye Institute is awesome. She is truly a…read more wonderful Ophthalmologist. My wife and I have been with Dr Fridman for several years and we have been pleased with our examinations and her explaining the results of our exam. Dr Fridman's staff is friendly, efficient and caring especially Melissa who helps in scheduling our appointments. Bob and Lorraine Koryus

Shopping for glasses is at the top of my list of things I hate most to do. On a whim today, we…read morestopped by Optics Soho. And boy am I glad I did! I was quickly and warmly greeted by Allison and Neil and told I could help myself to look around and try on frames. I had walked almost the whole store when Emmanuel, the optician emerged. He could tell this was not something I enjoyed. He offered to help select some frames, which I graciously accepted. He asked a few questions about what I liked and didn't like and then presented me with a tray of options. One of which was EXACTLY the frame I had described to my husband I would want if I was designing my own- tortoise at the top of the frame and pink at the bottom. It was like they were made for me. We had shopped all the chain value priced eyewear stores thinking those would deliver the best value. In the end, because this shop took our eye insurance, I also purchased them for well below the low cost eyewear. I could not be happier with the staff, the care they took, and the selection Optics Soho offered. They have a new customer for life! I'll post pics when the final pair arrives.

We have used the store for many years and given them a lot of business through frames, eye exams,…read morenew lenses and then doing them again when our prescriptions change. So far, our experiences have been very positive, but recently we spent a lot of money there, and when we went to pick up the glasses, they just handed them to us without so much as a case. I have some extras at home, but I remember that the cases they provided in the past have been nice. So I went back and explained that this was bothersome to me, and given the amount we spent, it seemed like a small ask. They explained that since we didn't buy the frame there, even though that particular redo cost over $1,200 (yes, very expensive) they don't give a case. I explained that this was a unique situation where the original case was lost as were the glasses that precipitated us coming in. It didn't matter to them, so I walked out and will not be going back. Which is a shame because we like the Doctor and both the people that are front of house. Oh well. Penny wise and pound foolish. The case probably cost them $20 max, but now we will just move our business up the street to someone who values our business.

*TL-DR* - If you value competent eye care, clear communication, and receiving what you actually…read morepaid for, look elsewhere. This office used to be excellent. I brought my entire family here for years and left glowing reviews--until the original doctor left. What remains is an operation defined by disorganization, poor service, and zero accountability. The exam itself was mediocre but acceptable. Everything after that was not. I did learn that I now have slightly less than perfect vision but was told I dont really need distance lenses. Good to know. I waited roughly 30 minutes post-exam without acknowledgment, then spent over an hour trying to order glasses while staff repeatedly abandoned me to fix another employees' mistakes. In total, I was in the office more than 2.5 hours. I clearly and repeatedly ordered Costa sunglasses with only a reading prescription in the bottom--no distance correction whatsoever. This was confirmed verbally. I paid ~$500 out of pocket and was told they'd be ready January 8. January 15th comes-No call. No update. The patient portal showed a cancelled order and a replacement order--with no explanation. My calls and voicemails went unanswered. When I finally reached two weeks later, I was met with excuses ("We had Wi-Fi issues so we couldn't check our voicemail"). I was told my glasses had been there over a week and they had tried to call me--I asked what number they called, they gave me my wife's number, despite that being corrected multiple times. I had my wife check her phone and voicemail--they never actually contacted either of us. When I finally picked up the glasses--over a month after the appointment--they were made incorrectly, with a distance prescription I explicitly declined. At that point, I requested a refund. I was told they couldn't do that and a manager would call me... and once again, they confirmed the wrong phone number. Absolutely helpless. So far.. No call. No refund. I fear I am going to have to down there every day until I the "manager" is working when I get there. This is not a one-off mistake; it's a pattern of negligence, poor training, and indifference to patients' time and money. If you care about your eyes--or basic professionalism--take your business elsewhere.

Since Doctor Matt H, as well as the previous sales manager have left and the entire team has been…read morerenewed, this place has been nothing but terrible - They could not find my account and informations even if I have been there for 6 years now and just treated me very rudely when i insist that they already had all my information (I almost and should have left then), they wanted me to have pay for a service I did not need or want, had me paid for an extra during the eye exam without telling me that I would have to pay extra for it. I cannot log into my account online to get my prescriptions. Front desk staff is so unprofessional. I had to leave after waiting over 45 mn after the eye exam, to understand how much I would have to spend out of pocket on a pair of glasses (and actually never did find out ...). This place used to be great and has just turned terrible.

While visiting Philadelphia at the end of September this year I fell on a wet uneven sidewalk and…read morebanged my right temple opening up a 2-3 inch gash which bled profusely. My right eye swelled up and I had bruises on my face. They did a cat scan and said no bones were broken. I didn't realize I had additional damage that would require eye surgery. Two days later, I couldn't see clearly in my right eye. I called Dr. Mahootchie's office and they got me in the next morning. Apparently, I hit my head so hard I knocked the crystal lens from cataract surgery 10 years before out of position. I have been Dr. Mahootchie's patient for many years and trust him completely. I knew he would take care of it for me. On Oct. 7th I had surgery at the Surgery Center on the grounds behind the Eye Clinic of Florida. I was reminded when I arrived, what a superb staff he has. Getting any kind of Eye surgery is always a situation that can make a patient worry. I can honestly say I wasn't concerned at all. I have been on the receiving end of his excellent care fore many years. His experience and expertise are unparalleled. He's a fantastic surgeon and his staff both in the office and in the Surgery Center are professional, welcoming, respectful and very kind. There is no other opthalmologist I would ever consider going to. You can trust him to take wonderful care of you. My surgery on the 7th was a success. I'm so thankful I found him when we moved to Florida in 2002. Mary Ellen Klugh

What a great doctor and team! Doctor Mahootchi was very…read moreattentive and his staff are very warm and friendly I would not trust any one else with my eye care!

Doctor David and all the staff are really professional! They…read moredo everything with passion, kindness an professionalism too in a proper and clear manner also for a foreign people as me! I'm Italian! Highly recommended!

I love supporting the small shops out there. The staff treats you like family. Speaking of the…read morestaff, they have been there for years and stayed in when the new doctor took over. I agree, this is not your big chain store but you have a great selection of frames and contacts to choose from. They take most insurance plans and will work with your plan coverage to maximize your coverage. They have been around for a while for a reason, friendly service and quality.

Dr. Regal and her office are top tier. I love how in tune she is with her patients' needs and the…read morevast variety of not only glasses but contacts to choose from to guarantee you'll be thrilled with your selection!!

Dr. Sarah Regal is very professional and efficient. Store has a lot of selections and is clean. I…read morehighly recommend this business!

Been a customer here for some time now - they used to have 2 stores but closed the one at Intl…read morePlaza a while back. Sharon is the AWESOME! I have 3 pair of glasses and she's been great about making adjustmets and taking great care of me on lens upgrades. I have a pair of Theo glasses from Sharon that always get comments (In fact, I'm wearing them in my main photo!), and a pair of the Chrome Hearts that look great on me... those have lovely sterling inserts - my more 'professional' look pair. She carries Gold & Wood and a line called Leisure Society that are on my 'soon to be purchased' list. Parking is street or garage, but by avoiding lunchtime visits, its usually easy. Hint: The photography center is just around the corner, I usually pop over there after a visit here to soak up some art.

Sharon is the representation of Excellent customer service! She also has a unique talent where she…read morecan look at your face and give you the perfect options for you and your personality/style / face. No more guessing! The results are exactly what you were looking for and you feel fabulous! Dita, Chrome Hearts or more common brands like Ray Ban...

When my vision insurance changed, I was in need of a new optometrist. I had Lasik 2 years ago and…read moreneeded to find someone who was on the "list" of approved doctors and Dr Rothberg was it! Located near Hungry Greek, the office is new, up to date, clean, aesthetically pleasing and carries enough options for frames without overtaking the entire lobby area. A newer Doctor, he is up to speed on the latest procedures and best medicine. He is incredibly friendly and personable and I am sure he will do well here. Although I was disappointed my former optometrist doesn't accept my new insurance, I'm very pleased I found Dr Rothberg.

Went to this office many years ago when they had great staff. Now,the women in charge of staff is…read morecorrupt and you shouldn't believe a word she says. I went in for one problem and was checked for something else. They have you sign a blank Hipaa document and say they will give it to you later, which never happened after asking 4 times. This is totally illegal ! I never did get the problem I went in for taken care of. There are much better Doctors and offices out there.