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Forma Fortis

5.0 (1 review)
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Personal training

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Planet Fitness

Planet Fitness

2.7(26 reviews)
5.8 km

This is one of my favorite locations. The employees are friendly and helpful. This location is…read moreclean and cleaning supplies are always stocked. I just don't like how dark the parking lot is.

I had a very uncomfortable experience at the Planet Fitness on Lakewood Blvd. My interaction with…read moreIzabel S. left me feeling singled out and unfairly treated. I was told I had to take a photo for their files, but the process was not clearly explained to me, and I was not given any information about how the image would be stored, used, or protected. When I asked questions, I did not feel like my concerns were taken seriously. The entire situation made me feel racially profiled. Being pressured to take a picture without transparency about its purpose felt invasive and unnecessary. Given the location and the overall environment, I unfortunately wasn't surprised by how the situation was handled -- but that doesn't make it acceptable. Being made to feel uncomfortable, especially during Black History Month, over something that should have been handled respectfully and professionally, was disappointing. I joined expecting a welcoming and judgment-free atmosphere, but this experience did not reflect that at all. I hope management takes concerns like this seriously and ensures staff are trained to communicate policies clearly and treat every member with dignity and respect. Response: Respectfully, the burden should not be on me to reach out again. As a business, management should have taken the initiative to contact me directly after such a serious concern was raised. Simply asking me to come back and speak with management does not address the discomfort and distrust that was created. I do not feel comfortable reaching out to management at this location. Based on my experience, it appears that employees are not consistently applying policy but instead acting on personal discretion. When someone has been coming to your establishment for over six months without issue, suddenly being pressured to have their image stored without a clear explanation of the policy, data use, or privacy protections is unacceptable. There was no transparency about why the photo was required, how it would be stored, or how my privacy would be safeguarded. That is a legitimate concern. If this is truly a company-wide policy, it should be communicated clearly and applied consistently -- not selectively. It is also my belief that Izabel handled the situation in an unprofessional manner. On multiple occasions I have observed her disengaged at the front desk, turned away while talking with other employees rather than assisting members. The way this interaction was handled felt targeted and unnecessary. If Planet Fitness truly strives to provide a welcoming and judgment-free environment, that standard must be reflected in action -- not just in a templated response. I would expect corporate leadership, not just local management, to review this matter seriously.

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Planet Fitness
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1 Body Strength & Conditioning

1 Body Strength & Conditioning

5.0(70 reviews)
5.3 km

So I've been interested in personal training and they are located next to my favorite Boba shop. I…read morehaven't been feeling good about myself lately. I've gained about 20 pounds and I haven't been able to take it off and not because I've been trying, but I haven't been motivated to try. So I knew it was time to make a change. I walked in there and met Krystina (I think that's how you spell her name.) She was really friendly and motivating, and we made an appointment for a consultation for the next day (yesterday.) I already knew that if I felt rushed or pushed or if it felt sales-y, then I wasn't going to do it. But she was so nice there was like not only zero pressure it was like minus hundred pressure lol. She seemed like she was mainly interested in getting to know me and find out what my needs were. Struggled through the work that we did together, but she was super motivating and spotted me when I needed it. I will be starting with her next month and I can't wait. I know that this is going to be a transformational journey and I don't mean physically.

I've been training at 1 Body for about 7 months and only have positive things to say about the gym…read moreand trainers. You feel like family when you come in. I'm always greeted by smiling faces that make me feel welcome. The gym has a variety of equipment and weights so workouts stay fresh and motivating. The music is fun and keeps me going. I train with OJ (the owner) but I've done a few sessions with other trainers and they have all been great. The trainers listen and meet you where you're at and give you that extra push when needed. I've seen results and feel stronger than when I started. I see all fitness levels at the gym so they will meet you where you're at.

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Forma Fortis - healthtrainers - Updated November 2026

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