Been coming to Forever Smile for years even when it was under prior ownership Dr Mehrshad and his staff are wonderful. I actually look forward to my twice a year cleanings with Armen. I also had my Invisalign treatment done here and love the way things turned out. Making an appointment is easy and they work with you if you need to make changes. I also appreciate most of the communications leading up to your appointment is done thru text. read more

I've been a patient at Forever Smile since 2023, initially for Invisalign, and have always had great experiences with Dr. Shelyan and the dental hygienists. Unfortunately, my most recent visit with the front office left me looking for a new dentist. I recently switched insurance and accidentally enrolled in a plan that Forever Smile doesn't accept. I apologized and acknowledged that it was my mistake, and said I would come back once I had insurance they accepted. The front office lady then told me it would be a $150 cancellation fee. As I was getting ready to pay the cancellation fee, she told me I could instead pay $180 out of pocket for the cleaning, which I agreed to. Once I got seated for my cleaning, the dental hygienist was getting ready to take my x-rays and I asked if that would cost extra since I'm paying out of pocket and I wanted the cheapest service. The hygienist checked with the front office and came back with a revised total of $145. I confirmed that amount, received my cleaning, paid $145, and left. As I was driving home, I received a text from the front office lady saying I had been charged the wrong amount and now owed an additional $35. I asked for an itemized receipt for both the $145 I paid and the new $180 total so I could understand the difference before paying. Instead, I was told they would only provide an itemized receipt after I paid the remaining balance. This did not sit well with me because, in our text conversation afterward, the front office lady said she had already removed certain services because she knew I wanted the cheapest option. However, when I was in the chair, the hygienist was preparing to take my x-rays until I specifically asked whether they would cost extra since I was paying out of pocket. That left me confused about what services had actually been included, what had been removed, and how the final amount had been determined. What bothered me most wasn't being asked to pay another $35. If there had been a genuine billing mistake, I would have paid it. What bothered me was being asked to pay more money while being refused an itemized receipt explaining why. Once I asked for the itemized receipts, it seemed the front office lady was no longer interested in pursuing the additional $35. I never received a response to my final message or any further follow-up regarding the additional balance. She also told me that no one other than her knew the office's fees. I found that unsettling and it further reduced my confidence in the billing process. As a customer, I don't think it's unreasonable to want to understand what I'm being charged for before making an additional payment. I also mentioned at the office that it would have been helpful if my insurance had been verified before my appointment since the office knew I had changed insurance and was returning because I had obtained new coverage. The front office lady replied that too many patients change insurance for them to verify everyone's coverage. While I understand they may not verify every patient's insurance in advance, it would have been a thoughtful gesture for a long-time customer in this specific circumstance. However, I realize it was my fault for getting the wrong insurance, which is why I was willing to accept the cancellation fee. Dr. Shelyan and the dental hygienists have always provided excellent care, and I appreciate the service they provided. My review is directed at the front office lady and how she handled the billing and customer service throughout this experience. The lack of transparency and communication ultimately caused me to lose confidence in the practice and look elsewhere for future dental care. I genuinely hope they improve this aspect of their business so it reflects the same level of care and professionalism that Dr. Shelyan and the dental hygienists provide. read more

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I'm updating my review because my original one was motivated by a $5 Starbucks gift card that the office offers if you leave a review. My review didn't reflect my full experience, and I can't help but wonder how many of the other glowing reviews were motivated by the same gift card... Now that I've dealt with the billing side of this practice, I can confidently say my experience has not been five stars. Because of their billing practices, I no longer return to or recommend this office. Here's what happened: I came in for treatment and was quoted a price I thought I would pay. I agreed to the procedure based on that quote. Weeks later, I received a bill for $642.50 because my insurance benefits were apparently maxed out at the time of treatment. I was blindsided and felt trapped. I understand insurance can be complicated, but if I'd known the real out-of-pocket cost, I would have scheduled the work later when I could afford it. Instead, I had to pay the unexpected balance or risk it going to collections. Beware: the price they quote you may not be what you actually pay. This office also requires you to leave a credit card on file to book appointments -- you can't get around it (see attached text from the office). Given my experience, I strongly advise against leaving your card on file. Honestly just stay away from this practice altogether! read more

Forever Smile - This office forces you to leave a credit card on file to make an appointment. - General Dentistry Near Me - Los Angeles, California

I rarely write reviews, but I feel obligated to share my experience so others can make informed decisions. After receiving treatment at this office, I was later contacted and asked to pay additional money beyond what I believed I owed. When I tried to understand the charges, I reviewed my insurance explanations of benefits and billing statements. During that process, my insurer, Delta Dental, required the office to issue refunds due to overbilling concerns. Even after those refunds were issued, the office later attempted to bill a procedure nearly a year after the original visit. This raised serious questions for me about the accuracy and timing of the billing. I also asked to review my dental records so I could better understand what occurred during my visits. In writing, I was told I would need to pay more than $2,500 just to review the records, otherwise I was told there were no records to review. That response was extremely surprising and made it very difficult to resolve the situation directly with the office. Because I could not get clear answers, I ultimately filed a complaint with the Dental Board of California so the matter could be reviewed independently. If you are a patient here, I strongly encourage you to carefully review your billing statements and insurance explanations of benefits. If something does not seem right, you may want to contact the Dental Board of California to report your experience so it can be looked into. Patients deserve transparency, accurate billing, and access to their own records. read more

I had a discrepancy on insurance coverage on a bill for services received. While we were researching to figure out the discrepancy they doubled my charge and sent me to collections even though I had open communication with them about the matter. I called to speak to them about it to rectify the original balance and they were extremely rude and aggressive about the matter. This is disheartening because I had been going to this dental office all the years I've been in LA. They not once prior to this issue had any problems with my account carrying a balance. There was one hiccup and this is where we're at. The call was held so unprofessionally that I highly doubt I'd ever wanna go back. UPDATE: while I appreciate your very long response, it is not true. The account manager got on the phone with a chip on her shoulder to begin with. She handled the call unprofessionally from beginning to end. She's probably upset about the balance and maybe that's why. However, I wouldn't expect you to get on here and admit that. Also, the late fees DID immediately double my balance which is what I've been asking to have adjusted and why the balance has sat the additional time after coming to the conclusion that insurance was not covering it. Maybe this is my perception because the fees were accumulating while we were researching the insurance situation. However, no one has explained that AND I don't think that's very ethical way to handle the balance. No one is weaponizing anything, the fact of the matter is that you were unwilling to help me from the moment you picked up the phone. read more

I have been coming here for almost 2 years and have always had a great experience. They are very friendly and communicative. I never am waiting for more than five minutes to start my appointment and they are very good at educating you on what to expect with the procedure and Post treatment symptoms. I even recommended my mom to come to this office. Staff is very kind and always remember you and the doctor has excellent bedside manner. Will keep coming back until they all fall out. read more

The dentist and staff are very nice, but make sure to triple-verify that they actually take your insurance plan. Their ZocDoc page said they did, and they confirmed that in multiple text messages before my appointment. When I actually took time off work to travel to and attend the appointment, though, they said they were having trouble verifying the insurance and I might owe a bit of money, but they weren't sure how much. I should have walked away then but really needed this appointment. Two months after the appointment, I got a bill from them for $267. For a routine cleaning, exam, and x-rays that were supposed to be $0 through my insurance!! I tried to reason with them, since their ZocDoc page had been incorrect, and I was given no indication I'd owe anything until the day I arrived, but they wouldn't budge. Really frustrating and I unfortunately won't be able to come back. read more

They changed their designation with Delta Dental making them out-of-network on my PPO insurance ahead of major dental work I had scheduled without notifying me, which caused my out-of-pocket expenses to increase significantly. This is after I had been a patient at this office for years. A heads up would have been nice... I changed dentists immediately upon this discovery. read more

They did amazing! I got a tooth replacement done and it took no time at all. They always made sure I'm comfortable and nothing hurts as the new tooth went in. They worked with my schedule to fit me in whenever I can. The office staff is so nice and always helps me answer any questions I have. Definitely making them my dentist for normal visits too! They are so gentle. read more

Forever Smile - After! - General Dentistry Near Me - Los Angeles, California

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Just got my two implants done and the experience has been amazing! I have been with Dr. Shelyan for many years. Did my invasilign and now implants throughout the years. I have to say, dental work is such an art! There are a lot of details require high professional skills. Doctor cares about those details and he also cares about long-term affect. Staffs are also very friendly and professional. They always checked up on me through out the process to make sure I am ok. Highly recommend read more

Forever Smile has been amazing - most recently I had 4 wisdom teeth extracted. I was quite nervous from hearing a variety of stories of traumatic experiences and pain both during and after the procedure. The entire dental team took great care during the procedure and it went so fast and so smoothly with zero pain. Definitely would suggested Forever Smile for any of your dental needs! read more

I have thoroughly enjoyed my experience with forever smile. They are SO kind and thorough. They make sure you know what is happening and WHY it is happening. Sarit has been such a huge help in truly understanding the process of my oral health. I also love that I never have to wait long to be seen. They are on time! Update: 10/24/23 - Forever Smile has given me the best oral health of my adult life. Everyone is so kind, they feel like family and I am thankful that I've found a company I can depend on for my oral health. Update: 3/25/25 - hey guys! I'm still here, they are still the best! I have never stayed at the same dentist this long in my life. They feel like family. Great service, great cleaning and are very organized and timely. I highly recommend them! read more

I went and I was nervous because I hate needles. I got Arman who is amazing (probably misspelled his name) but he was so kind and very easy and gentle. I had multiple sessions and appointments and he really took his time in making sure that I was okay. read more

The office staff is great and so knowledgeable! They always answer my questions and help me make the most informed decisions regarding my care! The hygienists are wonderful as well and so is Dr. Shelyan! read more

I have been coming to forever smile for dental care for the past 3 years. I stumbled upon the office living close by to the building and looking to establish care. Dr Shelyan is phenomenal and really knows what it takes to maintain a perfect smile. Armen is the best dental hygienist I've ever had and really cares and provides quality service and the office staff is super friendly and accommodating. Jocelyn and Sarit are friendly faces and always welcoming and keep you informed of upcoming appt and always greet with a smile! read more

Forever Smile - Just peep the smile! - General Dentistry Near Me - Los Angeles, California

This place is way too expensive. And they were really bad at communication and I ended up paying way more than I should have, even though I have a good dental insurance. I'd recommend finding a different dentist who actually cares about their patients. read more

Great office with great staff! They took great care of me and my husband and we will continue coming to them!!

04/10/25 I'm still a patient here and have referred friends and colleagues. Five years later Dr Shelyan continues to be a fantastic, trustworthy dentist. My husband and I moved to Pasadena and we still make the drive to stay here! Also Sarit and Jocelyne at the front desk are the best. Always get back to you right away and work magic with the schedule. read more

I've been coming to Forever Smile for years now and they've done an exceptional work on my teeth and smile. Love the work and the atmosphere. read more

Dr. Shelyan and his team are courteous, kind, and really good at what they do. I feel well taken care of and appreciate them a lot for my dental care. read more

I hate the dentist -- but the people and care at Forever Smile are seriously the best. Everyone is kind and knowledgeable and walk you through treatment options and process with great compassion. I always felt I was in good hands and the staff makes the experience all the less painful. Will never go to another dentist. Amazing office from top to bottom! read more

Immaculately clean office and wonderful staff. Friendly and very informing. Nothing was done without me knowing exactly what they were going to do and what, if any, the cost would be to me. Dr Shelyan is kind and thorough. Armand, the hygienist is amazing. Best cleaning I've had in year. It's very hard to change dentists after so many year and Forever Smile made the transition seamless and pain free. read more

I came here after getting a terrible filling done somewhere else, and I had developed extreme dental fear from it. They assessed everything and fixed my problem so quickly. I had the option of sedation to help with the fear and it was excellent! They are so kind and caring here. I highly recommend--I won't go anywhere else. I drive 2 hours to get here because it's worth it. read more

Forever Smile is the most thoughtful, meticulous, and pleasant dental practice I've ever been to. From transparent billing processes and help navigating insurance to high-quality tooth and gum care, Forever Smile consistently puts you at ease. After years of stressful dental visits elsewhere, I've been cavity free since coming here. read more

Love coming here, office staff Are friendly and knowledgeable, and my hygienist Sanaz is the best I've ever had. Wait times are always low, I've never had to wait, and my teeth have never been cleaner. read more

I love Forever Smile! I had a crown procedure for the first time and Dr. Shelyan is very experienced and reassuring. It was a great experience despite my nervousness! The dental hygienist Armen is also very nice and gentle. He does a great job. I also like the text notifications that I could respond to, it helps that I don't have to call the office to confirm appointments. read more

These people had the temerity to report me to collections, when they did work that was NOT approved by Delta Dental and that I did NOT agree to pay if Delta Dental wouldn't cover it. Delta Dental says they should've gotten PRE-APPROVAL before doing work on me. If that had been done and I had been told it wasn't approved and I'd have to pay $1,000, I'd have said NO to the procedure. But that isn't what happened. They said I owed $400 over the $1,000, which I paid. But now they are pretending I owe this $1,000, that I *never* agreed to pay. How do I know this? I've asked for a copy of the document signed that day SEVERAL TIMES and they've ignored me and NEVER sent it to me. Suspicious much? Of course they don't want me to have proof, as they are trying to cheat me out of $1,000, which if they'd done their job, I wouldn't owe! They get 1 star because that's the minimum age they are okay dentists. Just make sure you dental insurance has pre-approved act procedure before you sign ANYTHING they give you! read more

Going to the dentist is not always the most pleasant experience but Forever Smile really goes above and beyond to make you feel comfortable and welcome. I found them through my insurance and my experience from beginning to end was great. After the dentist meets with your their office manager will come in and give you a rundown of everything cost wise, treatment, whatever it may be which is really great and helps avoid any surprise payments or treatments. She literally lays it all out the best I've ever had a dentist office do so. I did a deep cleaning and the hygienist made me feel really comfortable considering I do not like getting shots and they have to numb your mouth with a couple before proceeding. It ended up being quick & painless and I left feeling really good. I can't say enough good things about Forever Smile and I am happy they are my new LA dentist. read more

This was the best dental experience I've had in my life. The staff in the clinic is very thoughtful, knowledgeable and helpful. I was getting my wisdom tooth removed and Dr Shelyan did it in literally 10 minutes, I did not even feel anything. I will definitely recommend Forever Smile as the best dental clinic in LA read more

Forever Smile - General Dentistry Near Me - Los Angeles, California

What an incredible visit! I took advantage of the Oral Conscience Sedation to have 2 crowns & some other teeth worked on, it was a game changer, no anxiety & it was over before I knew what happened. The Dr gives you an oral pill the night before & the morning of, you are still alert but totally relaxed & no fear. I HIGHLY recommend for anyone needing multiple things done during one visit or who has any anxiety going to the dentist. Love this office! read more

I've been coming to Forever Smile for a few years now. Great staff! Always helpful in providing excellent care!

Dr Shelyan is a very experienced dentist and oral surgeon! i didn't realize the poor quality of my old dentist until i came into this office. incredibly clean, attentive and knowledgeable team. I had 2 wisdom teeth extractions and i used oral sedation and felt very comfortable during the whole experience. I had anesthesia last year with another ortho but i have to say i prefer oral sedation with the Dr because the after effects were very minimal! Recovery was quick for me so now i can go back to eating regular foods! :) Strongly recommend this office for all my family and friends in LA. read more

Once again, my experience at Forever Smile Dental Care was EXCELLENT!!! Everyone lives up to the name, caring! I've been with Dr. Shelyan for decades! There's none else I would entrust for my dental care. He doesn't just see me as a patient, but a friend! read more

I am so disappointed in my experience with this office. At first, i thought I was going to be receiving quality care. The administration team has the worst communication. I set up an appointment after my initial visit to go over my treatment plan. They showed me the treatment plan but refused to send me a copy, and wanted to force me to sign it. They used codes that were not covered by my insurance, even though they are in network. During my appointment, Sarit, the office manager rushed me out when I tried to explain that the treatment plan was not reflecting my insurance benefits. She instead took a call from a patient that did not have an appointment & told me she would call me the next day. No follow up occurred, I called back multiple times, this email is the only response I got. They refuse to submit a pre-treatment estimate to my insurance, how am I supposed to know what I'm going to end up paying before the service? The whole thing seems sketchy & suspicious. Would not recommend. read more

Forever Smile - General Dentistry Near Me - Los Angeles, California

I have been coming here for over 2 years and every time it's a wonderful experience. Jocelyn at the front is incredible (she deserves a raise!!!) and she is always on top of my appointments for me. Mind you, I'm very bad at setting appointments but she never gives up on me! My dental health has gotten better and better since coming here with all the knowledge I learn at every appointment I have. If I have any questions they are always thoroughly answered. I can't recommend Dr. Shelyan and his team enough! read more

While the staff was friendly, I was pressured into getting dental work done that I was skeptical about. Now, many months later, I get a bill from this dentist for work that my insurance deemed unnecessary, and thus would not be covered by insurance. I'm really upset about the unnecessary dental work they did. I suspect that they only have a good rating here because they incentivize people to leave reviews. I would not recommend this dentist office. read more

Wonderful office. I can't enough good about Dr. Shelyan, Armen, and the rest of the caring, efficient staff. This is my new dental home.

Update: this year I'm gearing up to have a tooth extraction and bone graft in preparation for implant. As always the care they've given me has been superb in preparation for this procedure. I have complete faith and that the doctor and his team will take good care of me and this procedure will be great success. I appreciate their work always. read more

Came in for a broken tooth and found it there was way more to it. I had a horrible infection and quite a bit of bone loss. From the moment I walked into the office, I was treated respectfully. The office was able to schedule me immediately for an extraction and bone graft.Dr. Shelayn was fantastic. He was extremely gentle, and I had no pain whatsoever throughout the entire process. I was shocked. The two women at the front desk (Jocelyn and Sarit) are excellent and Sarit was able to fully explain what the procedure would entail in layman's terms. Great experience. read more

I'm pretty alarmed and upset by the practices here. The front receptionist, Jocelyn is very sweet, and the dentist was kind to me in person however when I went in for an examination and a cleaning, I was told I had multiple cavities and needed gum irrigation and fluoride wash. The out of pocket cost of the filings (plus fluoride, etc) with insurance totaled around $1200. They also told me I was prone to cavities which was odd because I've only had one cavitiy in my life. I ended up paying $160 out of pocket for the xray, flouride and gum irrigation which Sarit, the office manager, told me was "absolutely necessary" (it was 100% not according to other opinions) and I regret paying this. I got TWO second opinions and both practices told me I had ZERO cavities and to not touch my teeth. This was extremely extremely alarming to me that this practice told me I required to have 4 filings with extra unnecessary treatment such as Laser. I am pretty shocked and thought it would be best to share as I won't be returning. read more