My family and I were looking to adopt and new pet and had found one that we thought would be a good fit for our family on pet finders through this agency. When I e-mailed the lady about the cat, she took over 12 hours to get back to me. After she finally got back to me, we went in to see the cat. We decided to adopt the cat, but had to go through their application process...no big deal. It was a 2 page, rather invasive application. Even then we really wanted to rescue the cat so we continued with the adoption process. We sent in our application and were interrogated with more questions and then had to wait 3 and a half hours to be told (after I had e-mailed the person attempting to figure out what was going on.) that the animal and been adopted by another family. We never were able to meet with someone in person, it was a VERY impersonal experience, and the person who we dealt with was nothing short of RUDE. We want to give a loving home to an animal in need, but we'll go else were from now on. read more
