I contacted them to try to help a kitten that had been living outside my apartment building. I advised them that I might have to let it back outside with it's family if I could not get help for him. They emailed back a scalding, vitriolic, threatening response saying that "dumping" animals was illegal, and that they refused to help "me" (because I was a "cat dumper"), never mind the fact that this whole situation was about the kitten, not me! This was followed by a diatribe about what superior people they are. So I guess the moral of the story is that no good deed goes unpunished, and that this organization seems to be in it for thier own ego. read more

My family and I were looking to adopt and new pet and had found one that we thought would be a good fit for our family on pet finders through this agency. When I e-mailed the lady about the cat, she took over 12 hours to get back to me. After she finally got back to me, we went in to see the cat. We decided to adopt the cat, but had to go through their application process...no big deal. It was a 2 page, rather invasive application. Even then we really wanted to rescue the cat so we continued with the adoption process. We sent in our application and were interrogated with more questions and then had to wait 3 and a half hours to be told (after I had e-mailed the person attempting to figure out what was going on.) that the animal and been adopted by another family. We never were able to meet with someone in person, it was a VERY impersonal experience, and the person who we dealt with was nothing short of RUDE. We want to give a loving home to an animal in need, but we'll go else were from now on. read more