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Forever Custom Iron Doors

3.3 (17 reviews)
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Services - Forever Custom Iron Doors

Deck construction

Deck repair

Deck replacement

Forever Custom Iron Doors Photos

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Heather M.

I placed an order for $13,550 with "Forever Iron Doors" for doors and stair rails on April 27, 2021. Until today, the merchant has never produced any product and I believe the merchant never will. On May 26th, I received a phone call from a new employee asking me to come in and submit my credit card authorization, and was immediately charged $6,775 (50% deposit). After the charge, I never heard back from the company without reaching out to them first. When I called about a month later (June 26th) to inquire about the delivery date, the employee I was dealing with (Nicole), unexpectedly quit. I was told (by Laura) that there would be a delay and my doors would not be delivered until October. I have written correspondence via email where I asked if there was any way I could get it earlier and the owner of the business, Barry Kaufman, responded: "let me work on it". I never heard from him again concerning any date. I reached out to the company endless times via phone and text and keep getting told "it's coming soon" but I would never get an actual delivery date. Despite leaving numerous messages, no one from the company ever calls back. Every time I call, there is a new employee -- the latest was a young lady named Chantay who responded to my inquiry on November 2nd and finally received a response she informed me the "new" delivery date was January 19th, 2022. When that date arrived, I called and was told that it was coming in a few more weeks. I subsequently called every week until February 14 when I learned from Bruni that my order was "not available". It turns out the order never arrived from China. Despite many pleas to Barry to just "tell me when", I have never heard back from him. It has now been a year and I still do not have any products. I'm pretty confident my order was lost in the shuffle of exiting/entering employees and that I will never get my deposit back OR my doors. Unfortunately, I am now taking this to court. I hope this review helps someone prevent the same mistake I made in trusting this merchant. *He is now suing me for posting the truth about his business and says he won't deliver the doors until I remove this review! That's the person you'll be dealing with if you purchase doors from this place.

Doors

Our doors were just installed today and they are beautiful. Daniel and his partner did the installation and did a great job! They were clean competent and made sure we were happy with everything before they left. The doors are solid and installation was expert. Barry was good to work with early in the process. Things that could have been better; The delivery did take longer than the originally promised 16-20 weeks. It ended up being 7 months due to supply chain issues. I would say the place there is definitely room for improvement is communication with the customer. Because the wait is so long, and we paid 50 percent up front, and there are some negative reviews out there, it would have been reassuring to have a phone call or email checking at 16 and 20 weeks updating us on where our door was in the process. Even if not good news it would be good to let us know the door is manufactured, just shipped, shipping, 4 week delay, 8 week delay etc. However, when we did call we always got a friendly update. Overall very happy with end result!

Steven T.

Got our iron installed last Friday and was very happy that we went with Forever custom iron door. Daniel and his helper did a great and clean job. They were vacuuming every step of the install so when they were done, clean up was an ease. They were very careful when removing the old door and no repairs were needed when the new iron door was installed. Very clean and professional install. Will definitely recommend and use them again in future projects.

Door handles.

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7 months ago

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7 months ago

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11 months ago

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1 year ago

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1 year ago

Knowledgeable, professional staff with an excellent product. Our doors are so beautiful, everyone who sees them is amazed

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2 years ago

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4 years ago

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4 years ago

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Review Highlights - Forever Custom Iron Doors

Barry also was easy to deal with and between him and Chantay I couldn't be happier!

Mentioned in 7 reviews

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Forever Custom Iron Doors - doorsales - Updated May 2026

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