1. Forever Custom Iron Doors

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Morganville, NJ

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Forever Custom Iron Doors

3.2 (18 reviews)
Mon • 9:00 am - 5:00 AM (Next day)
Tue • 9:00 am - 5:00 AM (Next day)

Services - Forever Custom Iron Doors

Deck construction

Deck repair

Deck replacement

Forever Custom Iron Doors Photos

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Heather M.

I placed an order for $13,550 with "Forever Iron Doors" for doors and stair rails on April 27, 2021. Until today, the merchant has never produced any product and I believe the merchant never will. On May 26th, I received a phone call from a new employee asking me to come in and submit my credit card authorization, and was immediately charged $6,775 (50% deposit). After the charge, I never heard back from the company without reaching out to them first. When I called about a month later (June 26th) to inquire about the delivery date, the employee I was dealing with (Nicole), unexpectedly quit. I was told (by Laura) that there would be a delay and my doors would not be delivered until October. I have written correspondence via email where I asked if there was any way I could get it earlier and the owner of the business, Barry Kaufman, responded: "let me work on it". I never heard from him again concerning any date. I reached out to the company endless times via phone and text and keep getting told "it's coming soon" but I would never get an actual delivery date. Despite leaving numerous messages, no one from the company ever calls back. Every time I call, there is a new employee -- the latest was a young lady named Chantay who responded to my inquiry on November 2nd and finally received a response she informed me the "new" delivery date was January 19th, 2022. When that date arrived, I called and was told that it was coming in a few more weeks. I subsequently called every week until February 14 when I learned from Bruni that my order was "not available". It turns out the order never arrived from China. Despite many pleas to Barry to just "tell me when", I have never heard back from him. It has now been a year and I still do not have any products. I'm pretty confident my order was lost in the shuffle of exiting/entering employees and that I will never get my deposit back OR my doors. Unfortunately, I am now taking this to court. I hope this review helps someone prevent the same mistake I made in trusting this merchant. *He is now suing me for posting the truth about his business and says he won't deliver the doors until I remove this review! That's the person you'll be dealing with if you purchase doors from this place.

Doors

Our doors were just installed today and they are beautiful. Daniel and his partner did the installation and did a great job! They were clean competent and made sure we were happy with everything before they left. The doors are solid and installation was expert. Barry was good to work with early in the process. Things that could have been better; The delivery did take longer than the originally promised 16-20 weeks. It ended up being 7 months due to supply chain issues. I would say the place there is definitely room for improvement is communication with the customer. Because the wait is so long, and we paid 50 percent up front, and there are some negative reviews out there, it would have been reassuring to have a phone call or email checking at 16 and 20 weeks updating us on where our door was in the process. Even if not good news it would be good to let us know the door is manufactured, just shipped, shipping, 4 week delay, 8 week delay etc. However, when we did call we always got a friendly update. Overall very happy with end result!

Steven T.

Got our iron installed last Friday and was very happy that we went with Forever custom iron door. Daniel and his helper did a great and clean job. They were vacuuming every step of the install so when they were done, clean up was an ease. They were very careful when removing the old door and no repairs were needed when the new iron door was installed. Very clean and professional install. Will definitely recommend and use them again in future projects.

Door handles.

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4 years ago

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2 months ago

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1 year ago

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2 years ago

Knowledgeable, professional staff with an excellent product. Our doors are so beautiful, everyone who sees them is amazed

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5 years ago

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Review Highlights - Forever Custom Iron Doors

“Barry also was easy to deal with and between him and Chantay I couldn't be happier!”

Mentioned in 7 reviews

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Unbeatable Repairs - Shiny new windows

Unbeatable Repairs

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Arrochar

Rob from Unbeatable Repairs came out to fix two casement windows in our living room that wouldn't…read moreclose properly. His attention to detail stood out from the start, he inspected each window carefully before touching anything, checking the hinges, arms, and tracks to understand exactly what was causing the problem. Diagnosing the issue took some time since the problems weren't straightforward, but rather than rushing or guessing, he worked through it methodically until he had a clear picture of what needed fixing. Once he had that, he fixed both windows correctly and made sure they opened and closed smoothly before moving on. I also pointed out three other windows with issues, and Rob fixed all of them while he was there, which made the visit even more worthwhile. He walked us through some helpful information about insulation around the window frames and pointed out a couple of other minor issues worth keeping an eye on down the road. He answered all my questions, even the pretty basic ones, and never once made me feel dumb for asking. The price he charged for all the work was totally reasonable. Rob was professional and friendly the entire time, easy to talk to, and clearly someone who takes pride in doing the job right rather than just getting through it. If we decide to redo our windows in the future, Rob is who we'll call without hesitation. I definitely recommend him, especially since he's an independent local contractor rather than a big impersonal company. Highly recommend him for anyone on Staten Island dealing with windows.

Our first time buying windows, we spoke to lots of folks, but couldn't ignore all the reviews we…read moresaw on Yelp. We are glad we didn't, as Turab was really the best, without any comparison. We had a budget, and he helped us keep to it, but he really went above and beyond that. Other vendors told us there was no way to keep the 130 year window moldings, but Turab not only helped us keep them, but had so many neat tricks to improve our restoration project. Other vendors just gave us offers against our project scope, but Turab explained to us the dynamics of different windows in different parts of the house and what types worked best and saved us money. He made custom moldings for our cellar windows. He also helped us out to stop a fly tipping incident one day when we were out and not able to deal with it ourselves. And when it was pouring with rain and our basement flooded, he went outside and took a really long and hard look and told us what the problem was. We got it fixed the same weekend and never had issues since.

Universal Windows Direct of New Jersey

Universal Windows Direct of New Jersey

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I read through reviews of window companies and through my previous experiences I thought I would be…read morein for a stressed-filled, nail-biter but boy am I glad I took a risk and called Universal Windows Direct! They are a family business with a showroom just off from Rt 35. I couldn't get to it so I was even given a free ride to go and see for myself what the products look like from Doug the salesman. On the day of installation, I met his wife Michele who is the Showroom Manager. Then there's Mindy who is on top of contacting me and making sure there is communication and then Rob and his team of two other installers. The whole bunch had a great sense of humor, and really enjoyed their jobs! They came on time and offered professional service but still maintaining a great easy-going vibe. The installers were extremely efficient and had window replacement to a science! They cleaned up after themselves and didn't make a mess! Rob has 32 years of windows installation experience and it shows. The guys were down to earth and humble too! They packed all the equipment into the truck neatly! It is one of the neatest and cleanest work trucks I have ever seen! I spied a cooler in their truck! If you get Doug as your salesman, ask him to show you one of his best assets, a cap that his wife bought him. It is a very familiar red and I thought could it be? Then Doug turns around and his cap reads "Make Windows Great Again!" That was too precious! I told him he could offer those for sale too! After installation, I had some issues with the mechanics of the windows and Michele was on it ASAP and dispatched Doug out to see what the issues were. Great customer service! The windows I got are Polaris and made in Ohio! They also install exterior doors and storm doors from ProVia. If your budget will allow you to, get the triple paned glass! What a pleasure it has been to work with this group from start to finish!

I recently replaced 16 windows and a patio door in my home. Had three companies out for estimates…read more When Doug the owner of Universal came out, he was a breath of fresh air. No high pressure sales tactics and a straight forward guy. His windows were of the highest quality and his price came in below the other two companies I had out. So happy I chose them. Mindy the office manager was incredibly thorough in setting up installation and following up. Eric and his team were exceptional. When they were finished you would never have known my home just had two days of major renovations. So clean so efficient and so meticulous. One of the finest companies I have ever worked with in my life. I could not recommend them more highly.

Forever Custom Iron Doors - doorsales - Updated October 2026

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