I've had 3 spray tans here and loved all of them! They never make me look orange or splotchy and…read morethe tans fade very nicely. Will continue to use them for all of my special events!!

I was a loyal customer here for several years and was on their VIP membership plan. I want to be…read morefair because the actual spray tans were consistently great, and the staff members I interacted with over the years were always wonderful. Unfortunately, the customer service experience with ownership ultimately drove me (and several friends) away. The biggest issue is how inflexible and dismissive they are with customers regarding booking mistakes and billing issues. One example: I accidentally selected the wrong appointment date in their booking system. I realized it within minutes and immediately messaged the owner to correct it, but because the accidentally selected date was within 24 hours, the system locked me out from making changes myself. Rather than offering any grace or understanding, I was basically told I was out of luck and still charged. I completely understand having cancellation policies in place to protect appointment times. However, when a customer notices a simple mistake immediately, reaches out right away, and there are still multiple openings available for that date, the business has lost absolutely nothing. It feels less like protecting bookings and more like benefiting from customer errors. This apparently was not an isolated experience either. I know multiple people who had similar situations and felt brushed off rather than valued as longtime clients. I also personally experienced recurring issues with billing and automatic renewals/charges tied to the required credit card on file. After enough frustration, I finally decided to leave. It's unfortunate because the product itself is genuinely good. But eventually customer service matters just as much as the service being provided. I truly wanted to continue supporting this business, but it became clear that loyal customers were viewed as expendable rather than appreciated.

It gets the job done, but numerous staff issues have me wondering if this is where I should…read morecontinue to get my spray tan. In the past two months I've experienced package mishaps, nearly slipping to death a couple of times from the versa spa floor not being wiped down between uses, and most recently having an employee, Echo question the darkness level I selected because according to her it was too dark for my current skin tone. I never asked for her opinion. Big improvements could be made in customer service and hospitality. It's not that hard to wipe down equipment in between clients and be pleasant.

Sunless tanning package is a great deal. I love getting spray tans weekly here. Since the pandemic…read moreI have noticed not all staff wear masks when it was supposedly enforced by our governor. Staff is friendly. Also, this is a cashless business FYI so be prepared to pay on a card.

Absolutely terrible, avoid at all costs. Incredibly rude staff, do not recommend. Probably the…read moreworst dentist in West Michigan.

Everyone is very friendly, Dr.Boone explains everything he's going to do before hand. He also is…read moreawesome at giving the numbing shots you don't even feel them. I have recommended him to family and friends.

Originally came here this past winter to do an emergency fix on one of my front teeth that chipped…read morereally badly (long story haha). Anyways, they were able to get me in and fixed up within three days, just in time for my vacation I was taking that same week! The staff and dentist were very friendly and accommodating. The office is always kept clean and looks professional. I ended up switching dentists all together so I don't have to travel to the east side of the state (my hometown) for appointments. Had another appointment more recently for a cleaning. Overall, really happy with the office and would definitely recommend to people new to the city in need of a dentist.

Dr Hull and his team went above and beyond to provide me with a very comfortable dental experience…read morethat involved extensive work on 12 teeth! I am estatic about the results and more than happy to share a smile now that my teeth are so pretty. :-). Truthfully speaking, I've been to dentists in 4 states and no one has compared to Hull. Can't recommend more highly.

The best dental experience I've ever had was at Dr. Hull's office. The new patient paperwork was…read moreeasy and not lengthy, I was able to get an appointment that accommodated my schedule, on my first visit I was welcomed to a warm inviting reception and office and offered coffee,tea or room temperature or cold water. Its the small gestures that make the biggest impact for me. I was a little anxious and was offered a nice warm neck pillow and a nice warm blanket for my legs and that sealed the deal for me. Anyone who has had bad dental experiences or a little anxious whenever going to the dentist should definitely give Dr. Hulls office a visit! I was so relaxed I fell asleep during a deep cleaning! 5 star A1 service!

Tanning, teeth whitening, and lash lift, oh my!…read more Lesson learned today is: You are NEVER too old to take care of you I took the dive today and kicked my fears and insecurities to the curb! Life is meant to be LIVED! Since cancer in 2020, I have had neverending adjustments with my body and mind that I continue to have to accept and figure out. Nobody ever talks about the continued changes that your mind and body experience and endure AFTER the chemo, radiation, and surgery. I thought that it would all be "back to normal" afterwards....and yet here I am, almost 5 years since diagnosis, and I'm still adjusting. It's exhausting and annoying...and sad and hard. Being thrown into menopause well before my time and watching the changes that the continued cancer maintenance drugs cause has made me feel older than I'd like. My bones have deteriorated faster than normal, my hair is thin (and I LOVED my long thick hair!), my eye lashes and eye brows are thinner, I've gained weight, my hair is fully grey (which was super weird), my libido is non-existent, I am always tired and have no energy, my memory is awful and I STILL experience brain fog (super frustrating!). While watching myself change, I find myself avoiding mirrors. I dress frumpy and don't put on make-up unless I have to. I just kind of stopped trying. I used to love vacations because I could pamper myself, enjoy family time, let loose, and forget about things for a bit. Soon I'll be leaving for a vacation that we've had planned and purchased for two years now....to celebrate my 5th year out since diagnosis and our 25th wedding anniversary with my amazing husband! I don't want to be frumpy on this trip! I want to feel GOOD about myself while celebrating with my fam! Today, I made a choice to FORCE myself out of my comfort zone and do things to help me feel better. I booked a spray tan session, teeth whitening, and eye lash lift and tint sessions. I was terrified to be standing in my undergarments in front of a total stranger as she sprays all of my rolls and crevices. Before today, I have spent HOURS talking myself out of things out of fear of what others will think. But today, I pushed through the thoughts and just went with it. And you know what? I feel GREAT! Emily was THE SWEETEST, funniest, easiest person to work with and she made me feel completely comfortable and relaxed. She kept me giggling, even with that big plastic thingy in my mouth holding my lips open wide (dumbest I've ever looked in front of a total stranger). I will continue to try and make the best of who I am now and even have my next session in the books! Yes....its first world problems. But I wanted to share, in case anyone else is putting off living and embracing changes. Just go for it! And make sure you get someone like Emily to walk you through it...because I had a great time laughing at myself today AND...my smile looks radiant, my lashes are poppin, and my tan looks phenomenal, I must say! I feel like a million buck Emily and Hannah are TRUE professionals!

LOVED! I've had a quite a few higher end fancy facials and this was the best. I have a hard time…read morerelaxing yet I was able to relax and enjoy the process. I walked out feeling relaxed and beautiful. I've never left a facial feeling confident in my skin. Bethany was amazing. I will 100% be back in the future for more facials. She was very gentle when it came to washing off the cleansers + masks , no tugging, pulling, or roughness. The application of the products was soothing and not messy. This was my first lash lift and tint. So far I am loving it! I can't wait to come back and see Bethany again

After having the same dentist for many years and with him retiring, I was concerned about receiving…read morethe quality service I was used to. I needn't have been worried; Dr. Burton is polite, professional and makes one feel at ease. The staff also are helpful and sincere. The location is convenient and they are always on time. Very pleased!

From the owner: With an intense passion for optimal care comes an emphasis on exceptional service and aesthetics…read more Our focus is to create and maintain dental wellness through the elimination and prevention of disease processes. But most important, our focus is on you. Through co-diagnosis, we listen to your needs and will help you in your journey towards optimal dental health. We will educate you on your options and let you decide on how you would like to be treated.

Honestly the weirdest cleaning appointment I've had in my life. All told I was there well over an…read morehour. Brought back immediately and put in the chair. Some initial questions by some woman who did not introduce herself (receptionist? hygienist?) and does xrays. Then she tells me someone would be back to do the cleaning. Easily 10 minute wait after she disappears. Then the dentist came in and we discussed my bridge and replacing it in the future. He disappears and that wait was easily 20 minutes. When he finally comes back he says he was working on 2 quotes for the bridge repair (why do that during a cleaning appointment) and then proceeds to clean my teeth. I figure I'm done and some woman (no introduction) comes in and gets me to open my mouth to rattle off to another woman my teeth by number, which were missing, etc. When the woman taking off my bib says we're done, I say something like "I guess I had no cavities?" and she says oh, yeah, you did. No future appointment made to fill the cavities.

Dr. Cid is the best. He and Jake (and before him, Jamie) have taken care of me for 5 years and…read morecounting. Both offices are accommodating and the staff are always friendly and helpful. Despite COVID he was able to see me to replace a lost filling and to help my partner with a crown. We feel like we are in very good hands with their practice (and several friends really appreciate the bilingual staff). We recommend them to everyone who is new to GR.

After searching google and yelp reviews for shops that did ear piercings we settled on this shop…read moreand overall the experience was fantastic. We were able to get an appointment quickly with a piercer who has been in the business for 17 years, which is great to have someone with all that knowledge. It took about 20 minutes to get through the paperwork and have the earrings sanitized and when my daughter sat down she spent additional time walking her through all of the steps and expectations - we were never rushed and all questions were respectfully answered. When my daughter got nervous she stopped and calmly walked her through it and waited until she was fully ready again. The piercing sites were marked where my daughter was able to see before hand and adjust as desired, everything was cleaned and then after the piercing she applied a cold saline cloth which my daughter loved. It has been two weeks and so far the piercings haven't caused any pain - we followed the advice to not turn and clean with saline spray only as needed, which is the exact opposite advice I received decades ago and it has worked fantastically. Also, the earring she got had flat backs so they don't poke into her head, which has also provided better comfort then the shopping mall piercing I received as a child. Additionally, we go back after 8 weeks for them to update her earring size, which provides a smaller rod through her ear since the current earring is longer to account for swelling - this is a great option which I wasn't expecting, there is a lot of thought that goes through this entire process! I highly recommend this for a first piercing for your child. It is far more expensive than a mall piercing but such a better experience that it is definitely worth it!

Called and emailed for an appointment request, several times, over the course of three days, as we…read morewere in town for my daughter's 17th birthday and all she wanted was a couple war piercings. No response. Ended up taking an Uber over there (we were staying at a hotel downtown) to see if in person would yield a better response, only to be told they're "by appointment only." I explained we tried to make an appointment, they were all booked up. Disappointing.