Great prices and great service. These guys are experienced and can handle any job with quality and…read moreease. Highly recommended!

I was really impressed initially with Nate when we decided to work with them. However things went…read moresouth right before Christmas. My install was a couple weeks before. Communication was great between me and the installer, but communication stopped a few days after. Talked with Nate and he told me the installer was mad because I kept bugging about issues I had when my husband was saying everything was fine. First off I'm the one who's name is on the bill, who made the appointment and paid for it. My number is the only one Nate and the installer had. My husband has had a stroke (which I shouldn't have to explain) he is unable to speak well and cannot relay information correct do to brain damage. There was a piece of vinyl flooring that was defective and I spoke to the installer about this But it was brushed off. They came to look at it and literally blamed me for it. This would be a miracle since no other piece around it was damaged. They made me feel horrible and I was super let down. I still have concerns about some things, and have no one to trust. I paid a lot of money for this and it was a huge step for me since we've never done anything this big in over 20 years. They did fix it but it doesn't feel good to not be happy with the job.

I had an excellent experience with Wall to Wall in Idaho Falls. There sales team were patient and…read morehelpful picking out the quality of flooring we were looking for. Mary's communication throughout the process of replacing our entire upstairs flooring was clear & professional. She really gave genuine service. Timing was perfect and we stayed on schedule. Our floors looks amazing, high quality and finished. They are committed to doing the job right. Highly recommend.

I had Wall 2 Wall install all my basement flooring, we did a room and the stairs in a beautiful…read morecarpet and laminate flooring that also looks beautiful. It was a great price for it all also. I would recommend and use them again for any of my flooring needs.

Purchased whole house carpeting (except for basement). New-to-us house had previous pet owners &…read moreI'm allergic. Carpet One has excellent carpets & other flooring treatments. Very helpful in selecting "the one" right for us; pile, weave, stain resistance, style, & pricing. EXCELLENT customer service! Very impressed. True to their word. Kept all appointments w us. Installers came on time, too. I definitely recommend them!

I am very disappointed in the way that our carpet order was and is still being handled. We bought…read moretheir sales pitch of claiming to be able to do a better job at ordering carpet than the last store had done for us. Actually the order from the other never came in and we finally just cancelled the order. So we are given a date for the carpet to arrive at Carpet one...... didn't happen. Installation was postponed for weeks later. They scheduled the installation for 10 am. We moved all of our furniture off the carpet stuffing bathrooms and kitchen with furniture. On the very day of scheduled installation and right at 10 a.m. they call to postpone for the next. I went into the store to make my feelings heard. They then agreed to show up a couple of hours later. They removed the old carpet and pad and only installed the new pad, leaving us with exposed tack strips and our furniture still stacked up. Absolutely not what we were expecting. This is only three rooms! I'm guessing that it wasn't enough of a job to apply full effort at it. Until tomorrow or possibly even later we will be enjoying our freshly laid padding and tack strips. Thank Carpet none.

We hired Bell Hardwood Floors for a hardwood flooring installation totaling approximately $26,000…read more What followed was a complete nightmare. Defective boards were installed throughout the floor. When this was brought to their attention, Bell Hardwood Floors refused to replace the defective material and instead offered to fill visible defects with wax. That is not an acceptable or professional repair and does not correct the problem. During the installation, significant damage was also caused to our kitchen cabinets. At Bell Hardwood Floors' request, I obtained a written repair estimate from a qualified cabinet refinishing professional. The estimated cost to properly repair the damage is approximately $12,000. After receiving the estimate, the owner, Johnathan, stated the amount was too high and then said they would deny responsibility for the damage entirely, despite admitting he is not an expert in cabinet refinishing. All of this is documented. The estimate came from an actual expert. Refusing to accept professional documentation while disclaiming expertise is not ethical or responsible business behavior. As a disabled veteran, I expected honesty, accountability, and basic professionalism. Instead, I was met with deflection, refusal to stand behind workmanship, and an apparent attempt to avoid responsibility once damage was discovered. I am now left with no option but to pursue legal action. Take your money elsewhere. This company is not worth the headache, the financial risk, or the stress that comes when something goes wrong.

Excellent work refinishing hardwood floor which had been abused by prior home owner. Sanded,…read morerepaired damage, and restained. Floors now look marvelous! Took longer to complete due to previous DIY efforts. They made sure job was done right.

This furniture store is wonderful it's in downtown Idaho Falls and everyone was so helpful. We got…read morea beautiful leather chair and ottoman and it looks great in the house. The owners are so helpful and they will design anything you want very high-quality beautiful furniture.

From the owner: Flooring,furniture,living accessories area rugs,window blends,installation suppliesread more

I love my vinyl floors! But I had them installed before Covid and they still are not done. I have…read morecalled and called and I cannot get anybody out here to finish my floors. I am not very happy about this. There's not much left to do but they will not come out, I would not advise to use this company. I am disappointed, but they have not followed through It has been over two years still nothing

Good costumer service but if you need anything ordered it comes from the moon. I needed two…read moretransition pieces and asked the salesman how long something like that would take normally. His pause and look gave me the feeling I should just search around first but he assured me it was usually pretty quick. After about a month and a week I am still waiting and have called a few times. The first few times I got the feeling that was me reminding them to even order it. Then every other call was told it is in transit. So if it's in stock great place but if not, snail mail...

We just finished completion of a cabin in Island Park. We got all our flooring at Showcase…read moreInterior (LVP and carpeting). Mitchell was very helpful every step of the way. Responded to all questions in a timely manner and followed up on all necessary items. Very organized and also provided design feedback when we had questions. The installers also did an amazing job. We would certainly use Showcase and Mitchell again.

wow, what a great experience I had today. I was in a situation where I had to take up hallway that…read morewas wet. Once the carpet was dry, I could reinstall it but first I had to replace all the padding that was damaged. Call the store gave me what I needed, until we could get the whole job redone. What a blessing you were. Thank you, sincerely, Kevin Mehr

David and his darling assistant did an amazing job. Moments before they arrived, my husband and I…read morediscussed skipping one room because we were positive it couldn't be cleaned and we should just replace the carpet....but nooooo David made it look nearly new again. Do not hesitate to call Hay I Do Floors for all your flooring needs. You will not be sorry!

From the owner: 20 plus years of floor cleaning experience.read more