I really enjoyed the Crowne Plaza in Reading UK. I arrived really early after a very long flight…read moreand they went out of their way to check me in about 5 hours early without additional cost. Nice looking hotel along the Thames River with a great running path with swans everywhere. Room was clean, nice layout, room to do yoga, nice bathroom. Breakfast was 9 pounds if you purchased in advance and it was fantastic.

A great place to stay in Reading, UK. The Crowne Plaza Hotel…read morein Reading, UK, offers a comfortable and convenient stay for travelers. One notable feature is its parking availability, making it stress-free for guests with vehicles. Prices are a little higher than other hotels but they are worth it for their breakfast and ambience. The hotel typically provides ample parking space, ensuring a hassle-free experience upon arrival. Check-in at the Crowne Plaza is known for its efficiency and friendly service. The staff is welcoming and eager to assist, making the process smooth and enjoyable for guests. The staff was pleasant, well-dressed, and helpful upon our arrival. It is conveniently located on the south side of the Caversham Bridge. It is a particularly good place to stay for those interested in the scenic beauty of the Thames River. Situated nearby, it allows guests to take leisurely strolls along the riverbanks, enjoying the picturesque views and serene atmosphere. The Thames Path, a popular walking trail, is easily accessible from the hotel, making it a great choice for nature enthusiasts. Overall, the Crowne Plaza Hotel in Reading is a well-rounded choice for both business and leisure travelers. With its easy parking, seamless check-in, and proximity to the Thames River, it offers a comfortable and enjoyable stay in this charming part of the UK.

Very cute hotel nestled in the heart of Reading. Check-in was smooth and they have a bar which was…read moreopen until late night. Lighting is sparse in the room at night - I had two desk lamps and a floor lamp in the room. So, if you want to work at night that can be an issue. I loved how the bathroom had both a tub and shower

Let's just start by saying that I spend roughly 9 hours at the property which was about 9 hours too…read moremuch. I was not a fan and for ease of reading, I'll break down as follows: THE GOOD: *Prime location if you are traveling via train as it's literally adjacent to the Reading Station. In fact, the hotel overlooks the car loop. *Centrally located in the city centre, if thats your need or desire. THE NEEDS ATTENTION: *Where do I start as there is so much that really requires attention. I was told that this used to be a popular chain in the UK which seems to have had a major downturn in recent times. The overall sentiment here is that the property needs a real good scrubbing and updating. *The design is dark. Super dark. To the point that literally one lightbulb is illuminating the surface areas. This doesn't work well in the bathroom when in need of virtually anything requiring a mirror. *The guest room was fair at best - the carpet was stained and held a film of fifth that I did not feel comfortable walking around w/out shoes. The doors didn't have a secure closure. My safe did not function at all. There was a stench of extreme body odor in the room which I believe originates from zero to little air flow due to... *The rooms feature a key card light switch which means you have to place your room key card in a slot to activate the lights and HVAC in the room. I understand this as an efficiency play however it doesn't do well for the room setting as there is zero air flow when you vacate the room. It's also an outdated system often found at the cheaper hotel properties. Not a fan as there are better ways to accomodate sustainability. *The bed was fairly stiff and featured just two tiny bed pillows - of all areas to scale back on, this was a head scratcher. It didn't have a fresh or overly clean sense to it. *The towels need to be refreshed and more fluffy. *The bathroom overall was depressing - dark, dingy and smelly. Oddly enough the hot faucets displayed a custom printed tag warning that the pipe can get extremely hot. The fixtures are very dated. Again the lighting in here is atrocious. I don't think the floors were properly cleaned in years. *The walls and ceiling are paper thin. I think a heard of elephants were staying in the room above me on the 4th floor as I heard loud footsteps throughout the night and early AM for hours while I was waking up. So odd as the rooms are fairly small - how could so much walking occur. *My view was of a wall outside so nothing to note of there. Unless you need a hotel of a certain price point and location, I'd consider elsewhere.

I had booked to stay in September after doing the 100km Thames Path Ultra Challenge. I phoned the…read morehotel before booking to enquire if I could get an early morning check-in on Sunday as I wasn't sure when I'd be finishing the walk, I've never walked 100km before! They said they could do check-in till 3am if I paid for the 2 night stay I required. I thought great, so I booked and paid. When it became apparent on Sunday morning that I wouldn't finish and make check-in at 3am, I rang several times to speak to someone at the hotel, but there was no answer. I finished my walk at 07:00 hours after walking 23 hours continuously. I rang the hotel at 9 am to explain what had happened, and the gentleman at the desk was rude and bluntly told me that my room had been cancelled as I was a no-show. I tried to explain that I tried to call the hotel during the night to say I would definitely be there in the morning. He couldn't care less and responded with i started work at 7am. How do I know what the night staff do! I had at this point been awake for 29 hours, very tired, 128 miles away from home, nowhere to go, and on my own. Essentially, I was stranded and a vulnerable lone woman. When I told him this, he said I could book a room, but I would have to pay for it and wouldn't be able to check in till 3pm. I had already paid for a room, I told him. I had to end the conversation there as I was totally and utterly blown away by his responses and just stood and cried, physically and emotionally drained. I sat on a park bench for 3 hours, nodding on and off and waiting for my son, who drove all the way from Nottingham to Henley On Thames to pick me up. For a well-known hotel company like Ibis to treat its customers like this is despicable

I agree with Brent's post, in terms of this being the Motel 6 equivalent. It's definitely in a…read morelower tier compared to the full service Hilton or a Marriott, but at the same time, don't think it's not clean or efficient. It is both clean and efficient. And it's less than half the price than the other hotels in Reading! As part of a worldwide chain, Ibis/Accor have a certain standard they have to maintain and this property does that. The room is small-ish, but there's more than enough space for getting around and the work desk area is good with two (UK) power outlets. Yes, the bed is a lot on the firm side, but it was comfortable enough. The window leaks cold air like a sieve, but if you close the curtain, you can fight and win the temperature battle with judicious use of tactical heating via the thermostat. The bathroom is exactly what Brent described - it's a pod. A self-contained unit that looks exactly like what I encountered on a recent cruise ship. The shower is big and roomy with two glass doors (like an old west saloon) and good counter space for spreading out all of your stuff. The water is extra wet! Small TV with a dozen or so channels, a water heater with coffee/tea makings. Loads of storage under the bed for suitcases, meaning that you're not constantly tripping over them. Located a very short walk from the Reading Station, it's right in the middle of town centre, which means it's a short walk to the Oracle and the Broad Street Mall. It's definitely inexpensive, but I don't think it's cheap. It has a certain market segment and it does it well. I would stay here again.

I just had a wonderful stay at this hotel de charme and loved every minute. The entire property is…read morevery well kept and it's obvious that this place is a labor of love. Their staff is impeccable and every person I have interacted with during my stay is genuinesly enthusiastic and ready to help. The rooms are spacious, tastefully decorated and spotless clean. The property has a lovely view on the Thames river with a great restaurant on the premises.

I grew up in Streatley until I was 10, and over the years I have seen the Swan go through many…read morechanges and different management. They went through a period where it wasn't so nice, a bit run down and shabby. I'm pleased to say that this is not the case anymore. I absolutely love this place and not just because of childish memories. The location is incredible, right on the water with the amazing view of the river, swans and ducks. While I have never stayed at this hotel, my review is only for the restaurant. The food is fresh and high quality. They have some classics and items with a fun twist as well. Best of both worlds. I've had some really good chicken liver pate, crab and lobster sandwich and desserts here. The best dessert is probably the Eton Mess, they change up the toppings every once in awhile, right now its passionfruit which is very special.

The location of this hotel is ideal if you want quick access to the train station, city centre and…read moreshopping area. The hotel has cool entrance area - a huge lounge/bar and the reception with a few hotel workers manning it. Moody lights enhance the ambience. My room was very nice- it had everything what was needed, and the room service was daily (which is good, as some hotels still quote covid). My room was facing side street rather than the Main Street, so no noise complaints either. What could be improved is the handling of wi-fi - for some reason they don't give you password when you are checking in, and for the whole first day I though that it's just wasn't working. Only when I came down to the reception they have given me password!

I nice place in a not so great location. Rooms nicely upgraded but some wall damage in my room…read more Easily walk there from reading station which is nice plus for the location.

Brilliant hotel great services great staff great food great entertainment. Rooms are very clean and…read morethey get cleaned every day. Simply brilliant definitely worth the money...

This is a good hotel to stay in Reading. It is affordable and clean…read more They provide an okay customer experience but nothing that goes the extra mile. When I arrived, I was paced in a room that the bathtub did not drained so I could not take a shower after landing from a 10 hour flight. It took 3 or 4 times to ask for the front desk to address the situation. They offer complimentary water but there are no water bottles in the room. I called for after hour food service (room service) and they never answered and I had to walk to the main lobby to obtain service and only to find out that they were out of what I ordered 20 minutes later and I had to wait another 15 minutes before the food made it to my room. The breakfast buffet is amazing and worth it! I forgot to tale pictures but there is everything that you can think of. Dinner was a bit slow and it took me about 10 to 15 minutes before I placed a drink request. The service could improve as they seem to be very disorganized. I had to wait or get their attention so I could placed my order and what I wanted for dessert. The food was great but the service is slow. Overall it is an okay experience with clean rooms. If you are aware of what I shared and have low expectations, then you can give them a 5 stars. However, of you are expecting the basic service. That it is all that I am going to say.

Decent hotel with good dining and breakfast. The rooms lack…read moredrawers for your clothes, but plenty of storage space, fridge and nice bathroom. The dining here is nice. Good cooks here. Good spread of breakfast food. They have gluten free options and always double check if you have any allergies. Couldn't find good black drip coffee, but you can get lattes and special coffee drinks.

Pretty good all in all. MILES to my room 218 up 3 or 4 sets of stairs and through many doors. Not a…read moreplace for the physically challenged. Room was comfortable and breakfast good, but coffee was awful. No excuse either when there is a coffee shop attached to the hotel! Staff were very helpful though.

Luckily I only stayed in this hotel for one night before a trip with work. The single room I was…read moreallocated was on a downslope which wasn't a good start. I then realised I was on a main strip through Reading city centre and lots of noise came through the single glazed windows. The room was well presented with lcd tv but the trampoline-like mattress and the lying down on a slope ruined my nights stay. If I had paid for the nights stay then I would have definately been alot more annoyed conisdering the high room rate.