Once again, 1-Tom Plumbing of Cleveland saved me from a plumbing disaster! Jay, who fixed my toilet…read moreabout two years ago, came back and did a great job repairing my shower and cleaning the shower drain from my 85 year old house. He was fast and professional and explained the issue clearly. Now my drain is better than when I bought the house. Thank you for coming to my rescue and keeping me from having a tub that takes 10 hours to drain after a shower!

Zak couldn't be nicer he did great job putting in my new toilet, and was finished in a little over…read morean hour..I was I could give him more than 5 stars he deserves at least 10. Thank you soooooooo much!!!!!!!!!!!!

* * * * * PERSONAL PROPERTY STOLEN * * * * *…read more Long story short, personal items of low monetary but immeasurable sentimental value were stolen from my home. The opportunity to return the items anonymously without repercussion was extended, but my items have not been returned. * * * * * PERSONAL PROPERTY STOLEN * * * * * The work that was completed was done well enough. They even went above and beyond to work with my existing antiquated utilities. The mess left behind was no worse than that of other tradesmen I have hired (dust, greasy fingerprints, bootprints, etc). One of the men took one of my kitchen towels and used it as a rag without asking. It was then left balled up on the floor. I didn't even bother calling to complain about this, but in retrospect...* * * * This may have been a tactic to draw my attention away from the shelf where my personal belongings were stolen from.* * * * If you hire this company, get the full names of ALL of the workers who will be in your home. Google them before letting them in. If your gut tells you not to let them in, do not let them in. Do not take your eyes off them for a second. Do not allow one worker to distract you while the other(s) are unattended. If possible, place cameras, even around items of no/low value, kids' toys, knick-knacks, etc, even if they are too high up to reach normally. If you do not have video cameras, take before pictures of any room they have access to. Do not allow them to remove trash/debris from your home. Insist that they leave any garbage bags behind and check them thoroughly before throwing them away yourself. Take inventory of your belongings immediately. Record and photograph anything odd, even if it isn't something you would usually bother complaining about. If anything has gone missing, NO MATTER HOW LOW IN VALUE, file a police report. What we cannot prove as individuals, we can prove with a paper trail. Help prevent this from happening to someone else!!! * * * * * PERSONAL PROPERTY STOLEN * * * * *

Had a extremely good experience. The technician arrived on time, quickly recognized the plumbing…read moreproblem, and defined the restore procedure really. The work turned into performed efficaciously, and the whole lot has been working properly considering. The most effective purpose I'm giving 4 stars in place of 5 is due to the fact the pricing felt a chunk excessive. Still, the exceptional and professionalism made it well worth it. Would clearly name them again for destiny plumbing needs.

I'd like to say as an out of state investor, Parsons came in clutch when the duplex I just bought…read morecame up with big plumbing issues. We needed someone to come out quick and be transparent with what needed to be done. I initially went with a different vendor that had the rudest customer service and it was such a turn off. I called and Cindy was responsive and was able to get Allen out there right away. They did great work digging up a pipe and laying out concrete in our basement floor so we can get the duplex ready for rent. I would recommend parsons as the top plumbing company for investors in the Cleveland area!

Parsons was hired and paid last summer to complete running a gas line from our pool heater to the…read moregas meter. A year later during a safety check the gas co knocked on our door and told us they were shutting off our gas for a safety issue and tampering of their equipment. After calling Parsons to explain the situation they admitted fault and sent out someone to address the issue so that gas co could come back to inspect. However, this mistake cost us $1500 in new equipment from the Gas co, which he refused to pay or even offer to , and actually told me "good luck". Poor communication skills for a business owner, zero accountability, unprofessional and unethical. Concord, OH

I highly recommend this business. From the great customer service both from the office and the…read moreknowledgeable Tech who came out to handle my heating issue, 5 stars!

We had an issue with our toilet. I was given a quote of 800 dollars to fix the toilet and 1000…read moredollars to replace the toilet. After the toilet had been replaced. I priced the toilet at toto plumbing supply and the cost of the toilet was less than 400 dollars. The plumbers were at my home for 2hrs and 5 minutes. The work was done properly and the workers were pleasant and professional; however, my wife and I felt the plumbers were more interested in generating income than having a longterm relationship with a satisfied customer. The charge to replace the toilet was about 300 dollars per hour. We felt that the fee was excessive.

WyattWorks is extremely experienced; professional; responsive and thoughtful! My 92 year old…read moremother was having a major plumbing issue inside her home that required an emergency call to WyattWorks. A call late at night I might add. Quick background on my mom. She knows everyone in Wickliffe and is universally loved! WyattWorks didn't know my mom. They just know that she needed help: after hours. Wyatt was there immediately; and in a time of COVID 19, the technician followed social distancing guidelines. He also fixed the problem with courtesy, AND, the company gave her a very generous price break because of her age. In a time of need and in a time when compassion is needed, WyattWorks plumbing perfectly did their job!

I made an appointment for a monday, they cancelled last minute due to "a large volume of…read moreemergencies" which is fine, I can be understanding so I rescheduled for thursday morning. Waited until noon and hadnt heard anything yet so I had to cancel as I am not available in the afternoon. I will be calling a different plumbing service but have now wasted a week of time getting the job done. Poor communication, poor scheduling, only talk to an AI bot that texts you. do not recommend

dependable and does good work easy to work with and friendly sort of reasonable I'd say a good…read more bang for your buck.

Jack and Jimmy were excellent. They arrived quick and on time. The plumbing issue was fixed the…read moresame day.

Gabe is always great. recommend highly for any plumbing needs. Efficient and great for diagnosing…read moreprobl

Everything when amazing, estimate great !!!! service excellent great value beat everybody!!! Took…read moretheir time and did it right! Replace all lines boxes and service man laid down cover over carpet!!! Amazing company!!!!! Best in the area

Tom Schaefer Plumbing was recommended to me by a friend, and she was right about them. They're very…read moreprofessional, reasonably priced, and completely efficient. They came the morning after I called, about several problems with water pipes, right on time. They worked quickly and explained everything to me. They're very knowledgeable, and also courteous. I highly recommend this company.

Shout out to Tom Schaeffer Plumbing. They were able to take care of the problem in our very old…read morehouse in Cleveland. The rates are very reasonable and they are extremely professional.

Just another fab experience by Harry the plumber. I know...whoever says THAT? But I speak truth…read morefriends. Quoted, pre-scheduled, on-time, perfect installation of a new double laundry tub with a one-year warranty...and they hauled away of the ancient cast iron/cement beast that was leaking all over my basement laundry room. Delighted customer here!

From the owner: The price is Thrifty the service is Priceless…read more Complete repair plumbing and drain cleaning Complete drain service