While on vacation from Wisconsin, I lost my eyeglasses in the ocean. This business got me in…read moreimmediately for a contact lens exam and hooked me up with samples until the lenses I ordered came in. I was good to go for the rest of the trip.

Dr Ernesto Collazo and his entire team went above and beyond for me, I am new to PR but him and his…read moreteam treated me like family gave me great exams in detailed, explained everything, upheld excellent cleanliness and maximum covid protocols for all safety. Dr Ernesto even helped me get a referral I needed asap. Really, words can not explain this level of service I got. I recommend them 100% and will always go to them!

First I will start with the eye exam itself, The exam itself was extremely subpar. I opted to have…read morethe retinal scan as opposed to dilation. The doctor told me that had "some floaters" and that was as far as he went with that part of the exam. I have had this scan done numerous times back in the states and a much more in depth conversation with doctor as to what he saw on the scan. The second part of the exam consisted of me reading one line each eye on the eye chart and that completed the exam where I was discharged with my prescription. Next, I had already selected my frames and had the lenses updated with the "New" script. I picked them up and wore the new glasses for 2 weeks which I determined that I was not satisfied with the frame or the lenses. So according to the website they offered a 100% Satisfaction Guarantee, no questions asked. When I returned to the store and expressed my dislike of the new glasses the CSR had no idea what to do so she had gotten another representative to assist me where I was simply told that there was nothing they can do. When I questioned the 100% Satisfaction Guarantee he told me that is what it says on the web but they don't honor that because they are "Independently Owned and Operated". So I am now stuck with a pair of glasses that I will never wear but paid a heafty amount amount even with my insurance. I have reached out to my insurance carrier to see what can be done and waiting for their direction at this time. I rated them 1 star because I truely believe that was my expierence at this location. I will certainly be more careful next time in selecting the Doctor and Eye Care provider before scheduling an exam.

BFF has been shopping here for years when he comes to visit his family. We didn't come here during…read moremy first trip to PR and made sure to include it in this 2nd trip. Came during the week on a Tues and it was not too crowded, which was a welcome treat as I do not like shopping malls at all (nor shopping in general). I really enjoyed this mall, though, as it has a bit of everything including some non USA stores. Mall doesn't look like much from the outside and you cannot tell (at least from our entrance) that it looks like a mall until you get outside. Very clean, upscale, and has something for everyone.

This map in PR is terrific! It was so much fun to wander a mall where all the stores are open and…read morethe space is full and there are people actually in the mall exploring the shops. Regrettably my Spanish sucks, and thankfully many of the staff were bilingual and made it easy for me to communicate with them. Had a great time, took a beach break and did a little splurge shopping! Good chain restaurant choices.

Awesome local music store! Popped in during my most recent trip to Puerto Rico last week and spend…read morealmost two hours checking out their awesome line up of acoustics, electric guitars and amps. I ended up falling in love with and buying a 3/4th size electric classical guitar that has a near full size neck with build into equalizer and tuner. It also came with a gig bag and an extra set of strings, all for about $150 +tax. This is my 5th or 6th guitar, and so far, has been worth every penny! I've taken her to four open mics so far and it's been a wonderful little addition to my lineup. Thanks to The Music Store for an awesome and unexpected guitar buying experience!

Very nice store, knowledgeable and helpful sales associates. I've gotten two guitars there and…read moreboth were set up well. I also purchased and acoustic electric tenor ukulele as well as a soprano ukulele for my spouse from them and they were extremely helpful with recommendations! The ukuleles were a big hit with my spouse!! I also appreciate that they list what's in stock on their website, because many musical instrument stores in the area don't do that. If you are in Puerto Rico, this is the place to go for your guitar and musical instrument needs!

I didn't care for them I walked in and was followed by the…read moreservice worker. He literally left the counter to follow me but wouldn't dare follow anyone else (white people that walked in after me) Then when I asked him why he was following me , he looked visibly uncomfortable and said "I don't remember leaving the counter" Weirdo

Aarti is conveniently located on one of the main streets in condado beach. I came here months ago…read moreand the same employees were still working this time, so it might be a family owned business. Both of the men who were working are very nice. They are also helpful with any questions you might have about liquor you're unfamiliar with. They had no problem giving me a sample of Coquito to make sure that I liked it before I bought it :) There's a decent amount of clothing here. I wouldn't go here to shop for clothes, but if you need something quick it's a good option. I forgot to pack a swim suit and found a really cute one piece for $30. They have mostly souvenir style shirts & bottoms, flip flops, shot glasses, etc. The prices are a little higher just because it's right on the tourist area near the beach... but lower than the surrounding stores just like it. Come here to find some things made only in Puerto Rico to take back home!

Bad customer service. My glasses have been ready days ago and I wasn't notified. I had to call to…read morecheck on my order to learn that I can pick them up. No apologies, no nothing. Just an "Oh, well...it is what it is."

Their orders are taking weeks and weeks. They blame the USPS but I have made many orders through…read morevarious other vendors, including medical devices, and they arrived in half the time. Even items I ordered from China took less time during the pandemic.

Excellent service, very professional and well trained staff, Johana you are great, thank you, and…read morekeep the good spirit at work. miller San Juan PR.

From the owner: Our Store is Open. We are here to serve your Eyewear needs.read more

Dr Collazo is one of the most intelligent men who I had the pleasure of seeing. He practices…read moremedicine the old fashioned way: The Patient comes first. At one time, he lived in my home town and was a researcher for Scheie Eye Institute in Philadelphia. This is a very prestigious organization. The other day I was in the neighborhood, so I stopped in his office for his opinion on mask wearing after Covid vaccination. He had an answer for me. He is that gracious. Of course he has decades of practicing ophthalmology. As an RN, I want the most educated person to care for me. Doctors who do not research the newest technology and practices are not , in my opinion, safe for patients . Research and board certification is a matter of patient safety. I am a nurse but I am his patient. You will be safe and well tended by Dr. Ernesto Collazo.

Visited this doctor for the first time on April 28, 2015. My husband has been his patient and had…read morealways spoken highly of his service. Well, it turned out to be true, excellent doctor and takes the time to explain step by step your eye condition and works proactively to avoid a serious illness if you follow his recommendation. Although I don't have medical coverage, didn't mind out of pocket expense.