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Foothills Insurance Services

3.5 (2 reviews)
Closed • 8:30 am - 4:30 pm

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Services - Foothills Insurance Services

Homeowner or property

Car and truck insurance

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9 years ago

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10 years ago

My recent experience with them has been lack of follow-up, couldn't care less attitude, poor customer service.

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Vic Santamaria - State Farm Insurance Agent - State Farm Agent

Vic Santamaria - State Farm Insurance Agent

(2 reviews)

Every time I have a question about my policy, they never seem to have an answer, and act like it's…read morean inconvenience to help me. The only way I can seem to get help is if I call State Farm directly and talk to other offices. If you are looking for a new insurance agent, I would skip this one and keep looking.

Worst insurance agent office I've seen so far. Went to the office at 9:30 figuring they were open…read morebecause the sign at the door stated; office hours 9-5pm Monday -Friday. I visited the office on a Monday. I knocked tried opening the door and it was locked. I called the office and it would just ring. Stayed until 10:15, still no answer from the office or phone. Finally I leave and get a call back at 11:15 saying they were there but they couldn't help me because they were "too busy " and "catching up on work". Unfortunately I had submit a claim and needed to talk to them in person so I went to the office once again and the guy at the front seem so lazy and every time I've stopped by he's always on his phone watching Netflix. He gave me somewhat helpful information and then suggested I could do most of the claim, which is the insurance job but either way I gave them all the info and copies of paper work. The next day I called the Insurance company, not this office and they said they got the claim but they still needed more information because the office didn't give them much, which is funny because all the information that they needed was everything I gave to them to take care of the claim. I have done everything for my claim without the help of this office and I am not happy with the agent or assistance given here. I personally don't recommend this place. I

Foothills Insurance Services - homeinsurance - Updated November 2026

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