I rarely leave public reviews, but because this involves medical care, I feel it's important to…read moreshare. I've been a patient of Dr. Love for more than 10 years and even brought my family to his office. He has always seemed competent and trustworthy, and I've relied on him through some of my most challenging health issues. Recently, however, I received a letter dismissing me from the practice over an unpaid $136 balance I didn't know existed. I was told letters and a voicemail were sent, but I never received them. With six people in our household, it's possible mail was misplaced but I have never been late on a payment in over a decade of care. I always paid small copays when in the office if necessary. A quick look at my record would have shown this was unusual. Ending a long-standing patient relationship over a small balance and a simple miscommunication, especially during one of the most difficult health periods of my life, is deeply disappointing. I've been in the office multiple times for this health issue, and my annual physical was scheduled this same month. I would have gladly paid the balance had I known. To make matters worse, my conversation with the office manager was frustrating and lacked any empathy. When I expressed my concern, she simply asked, "What should we do if there's a balance and we can't reach you?" A better approach would be to review each situation individually and consider a patient's history before making such a harsh decision. After 10+ years of trust, I was treated like a number. This experience has been disheartening. I can't imagine Dr. Love is aware of how his office is being managed, but I hope this feedback helps ensure no other long-time patient is dismissed so abruptly over a modest balance and poor communication

Excellent care from all of the providers I've seen regarding my primary care needs. They always put…read moremy concerns first. Office staff is always pleasant and efficient. Five Star Practice *****

julia takes the time to listen to your issues and never…read moremakes you feel badly or rushed! I can't say enough about her care! highly recommend her and practice !

It seems harder and harder to find a Dr. That listens to YOU and actually cares. Well, I have found…read moremine and she is fantastic! The office is professional, clean, friendly andI highly recommend her and her practice.

Dr. Belanger is excellent at what she does. She takes time to listen to you and never makes you…read morefeel like she is rushing you out. She is understanding, thorough and very knowledgeable. The support staff at Saratoga Hospital Medical Group Primary Care - Wilton( 3044 Rte. 50) make an effort to acknowledge each patient as soon as they walk through the door. Mrs. Kirkpatrick(check-in),Suzy (nurse)and the lab tech( sorry can't remember name!) were personable and helpful as was the lovely lady who wished me well on my way out the door. I highly recommend Dr. Belanger and this medical group. Phone: 518-886-5800

What i love about Siniapkin is the fact he is there for his patients no matter what. My parents…read moreboth have a lot of problems and sicknesses that come on quickly. He gave them both his cellphone number. Not to mention he has people who will get a hold of him for you any time. When I needed a prescription for a UTI (very painful and needs meds. asap!) we were able to get a hold of him at 8 am on a Sunday. Very friendly, my parents have been going to him for years, and I am thinking about switching to him as well.

I have been w/ HHHN since 2013 or so. I started getting very ill & my primary didnt care to figure…read moreout what it was, just kept throwing pills at me. She got angry that I wouldn't let it go & poopoo'd every idea. She refused my request for physical therapy because she didn't think I would do the work. I ended up finding a new doctor within the network whom I thought the world of. He was a newer doctor, they hadn't crushed his Hope & want to help people yet. I've seen him for 8 years or so but it's gotten to the point I can't actually see him. Reception is great, some nurses are great, some are quite rude, cut you off, act like you should be honored that they are taking you blood pressure (around the elbow, not kidding) The nurses that triage the portal have been awful lately, I get that they need to save the doctor time but many times they have written back and not bothered to address my question. I turned out to have multiple chronic illnesses, you know, all the ones the first doctor poo poo'd, I also ended up in the hospital because of her crappy care. At my appointment, I was pissed but I hardly say a thing when I'm mad, I did say a couple things that I totally own. But when I got my care report it was like the doctor and I were at two different appointments. He said I was irate but he said the reason was over having to take a urine screen, that makes no sense, I was there for my controlled medicine check, you always get screened. he always typed in and put in quotations a bunch of things that I did not say. if I didn't know what really happneed & only read this (which goes to the next doctor) I would think this person was a drug seeker and picture this huge scene happening. no one's voice raised. I am beyond angry that he could use his position to do such a thing,

As another reviewer wrote, if I could, I would give zero stars. My latest experience (it's been a…read morecouple of years since my last interaction with Hudson Headwaters) was less than worthless. In the exam room, I waited for 2 hours while attendants came in and looked for stuff in cabinets and gave me no attention. A nurse did finally come in after 2 hours, checked the cut on my finger that had brought me to urgent care because of tingling up my arm and checked my reflexes. She said she'd get a doctor to look at it. About 25 minutes later, a doctor came in, looked briefly at my finger, and said it was OK. That was it. When I got to the check-out and asked for my bill and the summary of the visit which I'd been told I would be given, I was told there was no summary and no charge. (I figured that was because so little had been done.) But around 10 days later, I got an online bill for $273! When I called the number I was told to call for billing or insurance issues, I called--left an extended message--and got no return call for 24 hours! Today I opened the HH email again and see that I owe nothing--but no explanation of their error. I am not even sure whether I actually DO owe nothing (my usual insurance copay is $25). I called and left another extended message. Do I expect a call back? G-d knows!

I have been Dr. Cleney's patient for almost 6 years. I have only the highest praise for her…read moreprofessionalism, patience, human touch, support. She has invariable made time to listen and to counsel me on a variety of issues, gave me immediate referrals to specialists when I requested a different GYN or surgeon. She has always returned phone calls quickly, answered all questions to my satisfaction and gave scripts as needed. I feel as if she is a close friend whom I can talk to. Thank you, Dr. Cleney.

Life Screening is the best preventative medical procedure there is. When one has to ask about pain…read moreit's usually worst than preventing it. The technicians they use are certified nurses and the results are read by a 8 year licensed medical Doctor not a NP who has atleast 6 years less training. Just wish medical insurance would accept this extreme method of preventive medical treatment. I love it use it as my healthy up grade.

Went in for a DOT physical. As I am not a patient, I paid a 50% premium, which is just fine. The…read morepersonnel I was in contact with were nice. The entire procedure was complete within 1 hour, which, again, was very good. The issue arose after I got home and I carefully reviewed my medical card. There were 2 issues that were incorrect. I returned a couple weeks later to inquire. I even wrote out my inquiry, as the PA was busy. An answer was promised. That was 3 weeks ago. No contact from Keady.

I called and left a message. 3 hours later no one called me back. So I walked in. There was no one…read morethere except the receptionist in this 1970s worn out waiting room. I asked if the doctor's available she said no. I asked if the doctor prescribed therapeutic phlebotomies. The receptionist went back, talked to him came out said no. This is an alternative medicine Dr... I turned to leave, apologizing for interrupting them. She goes back into the closed area, tells me to wait. Coming back out, she hands me the phone number of a Physicians Assistant 30 miles away in Latham. Then she hands me a retail flyer about their prices and what they offer which is basically shots of vitamins. I was appalled. The doctor is busy ,he wouldn't talk to me, and he had no customers. What I asked for seemed to be cosmically horrible I could tell by her expression, when it's actually something that's been done for a hundreds of years. And they have the gall to ask me to refer them to other people. It's just beyond the pale. I would not recommend them.

From the owner: Dr. Garner, a solo Family Physician, has been serving the Glens Falls/Lake George/Saratoga region…read morefor 30+ years. His medical practice, Adirondack Direct Primary Care, is a membership model that allows for personalized, compassionate, full care, same day service. You communicate directly with Dr. Garner who will work directly with you to help you attain your optimal health. Dr. Garner believes in your medical freedom and also provides personalized high-quality IV services to members and non-members. Adirondack Medical Infusion Center, is a fully integrated IV Infusion Center that offers High Dose Vit C, Myer's Cocktails, EDTA Chelation Therapy, NAD+, Glutathione, Hydration, Toxic Metal Testing and more!