Dr Vaughn is fantastic! He's extremely good at his profession and his staff are absolutely wonderful. They have some very unique frames and I have highly recommended their services to friends and family around the area. Thank you for such great service! read more

I was referred to Vaughan Vision for a refraction by my Opthalmologist because he felt I might need glasses (he was right of course I just couldn't see it at the time -lol #lamepun). They got me in really quick, and I was surprised to see they had later evening appointments and Saturday appointments-perfect for those of us who work full time for the insurance we rarely get to use because most doctors don't like working Fridays or weekends either. I got in and out very quickly, my appointment took very little time surprisingly, the office was clean and the staff was very friendly and efficient. Dr. Vaughan was honest, frank, and answered my questions addressing concerns thoroughly and efficiently without making me feel like I was keeping him or boring him (that sounds odd but I've had a few eye docs and even worked for one for a while so it's something I've experienced more than once). After my appointment I was taken to the optician, Nikki (who of course was cool as sh*% because we had the same name), and she thoroughly explained my insurance, and helped me find a pair of glasses that not only looked good on my stupid-shaped face, but had beneficial attributes for me -like being lightweight and not giving me a headache because of where they sit on my ears. I also want to say that their selection of glasses was much better than other places I've been to in the area. They didn't all look exactly alike and their was a variety of brands and styles, and they didn't look like my mother or grandmothers glasses from 1980. I even found sunglasses I liked-which was important to me because I wear them for driving and get migraines. My glasses were ordered and I was out in like an hour from beginning to end. My glasses came in about a week as expected, and they gave me a few extra cleaning cloths and solution that they would refill for free anytime-unheard of in my experience and really awesome for those of us who clean their glasses frequently. This is also where the unique hours really helped me out because I didn't have to take off work to go pick them up! And I know if I ever need them adjusted I won't have to take off for that either. I can highly recommend Vaughan Vision for fast, friendly, and especially convenient service. read more

Seriously the nicest people! I was traveling into town from Seattle and had an emergency contact lens need. They helped and were so amazing and kind. Highly recommend! read more

Dr. Vaughn saved my eyes!! I had been going to another eye doctor who kept changing my script when in fact I had severe dry eye and my corneas were a mess, with the help of Dr. Vaughn and 4 months of seeing him weekly, he saved my corneas!!! I highly recommend Dr. Vaughn, he and his staff at both locations are amazing!!! read more

Friendly, professional office with a wonderful variety of eyewear. My eyes feel in excellent care with Dr Vaughn and his team!

I was new to the area so I needed to look for a new eye doc eventually, but then I had an emergency ripped contact lens stuck in my eye for two days! I came across Dr. Vaughn through my insurance and didn't even notice his other reviews until now. I TOTALLY AGREE! The sweet lady at reception was kind and accommodating and fit me in the same day I called to make an appointment. Dr. Vaughn was patient as I explained my ridiculous (I thought) situation, and then he solved the issue in seconds! Ok...maybe it wasn't seconds but after dealing with a ripped lens in my eye for 48 hours and trying to flush it out myself, it felt like seconds. He was such a pro. On a personal note, I must also share that one of my MOST favorite things is a doctor with a sense of humor. After removing the ripped contact lens, he asked if I wanted to keep it. CRACK...ME...UP!!! I'm still laughing about it! He gets 5 stars from me just for that. I'm so happy I found Vaughn Vision and I'm definitely going back for all my eye needs! read more

Friendly efficient staff, felt very comfortable. Dr. Vaughn was friendly and easy going. No pressure to buy anything. Nice selection of designer shades too. read more

I just had my eyes examined by Dr. Vaughn. The care he provided wad top notch. The equipment he used was state of the art. And the way he explained things to me was very reassuring. I would definitely come back. Thank you Dr. Vaughn. read more

Dr.Vaughn and his staff in Saratoga are really great. Hes really easy to talk to and explains everything perfectly, but most of all he is patient. He is also very good at doing those difficult contact lense fittings for people that have more serious eye issues. You wont be disappointed with a visit to Vaughn Vision. read more

I went to Vaughn Vision for an eye exam and contact fitting. I had driven by their office a number of times and then later, when I had decided to get new glasses, I noticed that they were on the list of offices that took my insurance. I tried to research Vaughn Vision to see if they received good reviews, but found little to go on. What I was able to research was Dr. Vaughn himself, whose medical credentials (details on their website) convinced me that I was going to be in good hands. I was able to make an appointment quickly by email for just two days later. When I arrived for my appointment there was no waiting time. I was seen as soon as I had finished by new patient paperwork. Dr. Vaughn started with a contact fitting, and when I told him that I had difficulty reading with my current contacts he was able to determine that my contact prescription was too strong, forcing my eyes to struggle when focusing. He gave me a pair of contacts with decreased strength which solved the problem. I wore the new contacts for two weeks and never had trouble reading. Next came glasses. Dr. Vaughn took his time with me, giving me multiple tests and allowing me to get my prescription just right. Once my visit was complete with the doctor, it was back out front to order a pair of glasses. The woman who works out front, Katie, I believe, is very helpful. She knows how to explain insurance benefits well and is good at readjusting/fitting glasses. I had come to Vaughn with frames I had purchased elsewhere and Katie helped me pick the right lenses for them. I asked how long it would be before I get the glasses back and was told 1-2 weeks because they ship them out. It took the full two weeks, which was a little bit of a letdown because I really wanted my glasses, but I had been told it could take that long. And, to be fair, I went on a Thursday evening before a Monday holiday, so I knew I was short on business days to begin with. Anyway, when the glasses came back, they were perfect. I have been wearing them for about a month now and they are still perfect, no problems. I am very pleased with my experience at Vaughn Vision and wanted to write a review in case there are other people out there looking for reviews. I fully recommend Vaughn Vision. read more

My family had been with the same eye care practitioner for almost ten years, and suffered through countless patient service issues (front desk, optometrist, technicians, etc.) Still, we liked and trusted the docs and that kept us going back. However, when I recently tried to make appointments for all five of us to have eye exams, I was told we were only allowed to schedule two people per family per day. Hmmm...news to me even though I'm a long-time patient and have never missed an appointment. So, rather than suffer three 60-minute round trips, I went looking for another practitioner. I found Vaughn Vision, which is closer to home and accepts my insurance. When I called to make appointments, I was treated with warmth and kindess. This was a refreshing change already. I had to call back and switch appointments around more than once, and it was never a problem. The first patient in my family to see Dr. Vaughn was my 13-year old daughter, who needed a a new supply of contact lenses. She had been seen in July and her prescription had not changed at that time. It was now December. Yet, something told me to ask her on the way to the appointment if she was still seeing alright. She confessed that "things are a little blurry." Great! I had only scheduled a fitting and now she needed an eye exam too. Dr. Vaughn was more than accommodating and was able to give her a full exam so we could order the correct lenses that day. My husband and I went next, and he noted how thorough the exam was, which was also not something we were used to from our past practitioner. I can't remember the last time my eyes were even dialated, but they were at Vaughn Vision. We were all set, then my younger daughters (10 and 6) had exams. My six year old really wanted glasses, but it was not to be -- this year anyway. My ten year old was interested in moving from glasses to contact lenses, which Dr. Vaughn said she could do without a problem. The only problem was teaching her how to put them into her eyes! We ended up making three trips to the office, and stayed over an hour each time, while she attempted to put in and take out her lenses. I was amazed by Dr. Vaughn's patience during this ordeal. As opposed to my older daughter's first contact lenses experience at our former practitioner (where she worked with a tech who constantly told her she was taking too long and spent most of the time huffing irritatedly), Dr. Vaughn stayed with my 10 year old the entire time, and gave her nothing but positive encouragement. Even I had to step away every once in a while, as the process was excruciating! She has now mastered her lenses and loves them. We love Vaughn Vision! read more