Amazing service, the two gentlemen helping me pick my shoes out made it feel they genuinely wanted…read moreme to find a pair of shoes I liked, not just make a sale off me. They also gave sound advice and were knowledgeable.

Seniors, this store is a rare gem for remarkable service even for us seniors and not just runners…read more The amount of time I was given to help select the best sneakers for me just doesn't exist much today. Jason a manager spent considerable time with me. My husband and I plan to buy all our sneakers there for now on. It is important to keep such a store in business by supporting them.

I had been planning a trip to DSW for a while now and was so excited to go there today. However,…read moreas I was browsing, I noticed that there was a woman in the store with a dog! It was not a service dog so I mentioned to one of the clerks that they shouldn't allow dogs in their store because there are people who have allergies (meaning me, for one). She spoke to someone over her headphone and asked if dogs were allowed; apparently no one cared because nothing was done. I actually ended up leaving the store because I did not want to have an allergy attack which would have lasted a few days. I am very disappointed!

They aren't the cheapest place for shoes by any stretch, but they do have SELECTION! If you are…read morelooking for something in particular and haven't been able to find it, they probably have it (and have it in stock in all the sizes). They do have a clearance section for men's & women's in the back of the store.

I asked if i could have a certain shoe size and the worker was acting like it's not her job to do…read moreso. Literally worst service and she seemed like she was judging based on how i was dressed. I ended up buying the shoe but she got a hell of an attitude.

The villa has a great selection of shoes every time I go in on top of great prices and a very…read morefriendly staff!

If you order from this shop online, good luck getting a response from customer service if you need…read moreto return the order. Contacted them twice about returning a pair of shoes that didn't fit, they never responded so now I'm stuck with a pair of shoes that I can't even wear.

JD is super knowledgeable and rips too! Great selection of gear, I am always sure to find what I…read moreneed.

This is the best shoe vendor in the Reading area, bar none. Excellent shoe selection - geared to…read morecomfort, function, and good looks. Staff (largely of the owning family) is attentive, helpful, and focused on satisfaction. I would recommend this vendor without reservation.

My mom stopped in one evening a few weeks ago to see if I could have a pair of Dansko's ordered for…read moreme. I had tried a few different sizes on in other stores but I needed a wide width. The salesman told her that he would absolutely not order a wide width because "everyone" he ordered them for was dissatisfied with the wide width and ended up returning them. My mom tried to explain that I had tried them on before and knew I needed the wide width etc. to no avail. According to her he was also quite rude. I ended up ordering a pair at The Walking Company at Park City Mall and have been completely happy with them. Apparently not "everyone" is dissatisfied with the wide width...and he lost out on a sale.

BUYERS BEWARE, DO NOT ORDER ONLINE!!…read more I purchased a pair of Nike LunarTerra Arktos from Villa's online store at https://www.ruvilla.com which is connected to this store. I was so happy to find a great deal of my shoe online at a great price. But that's where the positive experience stop. I received my Nike damaged. I am appalled that Villa knowingly shipped damaged product to their customer. The shoe description did not have any indication of the damages or did they said it was used. So it would be safe to assume I am buying a brand new pair of shoe from the store. Unfortunately, the shoe that I received had the following damages: The right shoe, the very top 1 of 2 hook is missing (see attached pix) The left shoe has a very noticeable deep cut and scratches (see attached pix) I am a bit concern that this pair of shoe was sold and ship to me damaged.