Tanner was great!! Made the check out and loading my car much easier by carrying the very heavy…read morecorn hole game for me.

Bought a pair of Adidas golf shoes. Tried them on and walked around the store with no issues. Went…read moreto play golf and where their tongue meets the shoe on the underside started rubbing my toes both feet took them immediately and took them back today for a refund. They would not return them because they were worn. No dirt, no marks but they did ask me if I wore them and I said I did. They told me at that point, they cannot return them and asked if I had contacted Adidas. My response is why would I talk to Adidas when I bought them from you. I bought them the week prior. Apparently they have a policy not to allow returns on worn shoes. These had less than 20 minutes of wear on them. They refuse to return them. In this case, I would say you're only as good as your return policy and I would not recommend buying anything at Dick's Sporting Goods. The manager was very rude and Direct that since I admitted that I wore them, she could not accept return. Not a great policy in these times, from the sounds of some of the other comments, customer service is a problem for Dick's Sporting Goods.

Love this place definitely will recommend it to everybody. Thank you guys so much. you have the…read morebest products in town.

This is a great store with knowledgeable staff. We have found they have a great selection. We buy…read more ammo and other hunting and camping stuff here.

Absolutely NOT. We purchased a pair of $180 shoes on Mother's Day and after wearing them I had foot…read morepain and swelling so when I inspected them I found the tongue is misshaped and rubbing. We returned them to the store and were informed they would do nothing. We had the credit card and receipt but without the box we were out of luck. We talked to customer service and were told the same thing. This type of behavior is unacceptable. Please know that if you buy anything there you are stuck. They said they have to be able to resell. Who would want to buy defective shoes.

Assisted by Diego and several other employees with a return from the Champs Store in Washington…read moreSquare. They were amazing, patient and got the job done. We will return.

Never knew there was an REI here! The store was clean & the staff was friendly, multiple people…read morechecked in on us to see if we needed any help. Great selection of bags!

I work for the US Forest Service fighting forest fires. I camp all summons in a tent and wanted the…read morebest tent possible. I was told to go to REI supposedly because they stand behind their products. Oh was I wrong. I even bought their membership because I was told I could return my tent for any reason and even no reason whatsoever and get my $ back. The grommets ripped out of my tent and all of the stakes bent so easily when the wind picked up. All of my coworkers who bought their tents at walmart returned their tents and got brand new ones.I paid three times as much for my tent and was told all these promises.And when I went to return it, they said, no, you're effed. Screw off we won't take it back. I highly do not recommend.Do not listen to anyone there.And buy your stuff somewhere else.Horrible company.That's why they're closing all their stores. Do not shop at r e.I.They are horrible. If I could rate lesson one star I would. How I was treated was worse than a gulag in Russia. Thanks for taking my money and being huge liars.

Very friendly and knowledgeable!…read more From the moment I walked in Susan made me feel welcome and comfortable to get what I needed. She walked me through the process kindly and helped me pick out the shoes that were perfect for me. Very satisfied with my purchase! She introduced me to other staff and went out of her way to made me feel welcome to join their fitness community. Looking forward to checking out their Monday community runs.

The owner was incredibly rude and judgmental. I'm an ER nurse who came in with my toddler who is…read morevery well behaved and she treated us like a nuisance the whole time. Apparently she treats children like this often. Also the shoe prices compared to other stores are very high. All around horrible experience.

When I see the people didn't say hi or anything service was really bad when I see they give me a…read morebad eye look rolling their eyes not cool Customer Service here but select selected. I hate it so much. It's pretty annoying. When I go look around they see me they roll the eyes at me so please do not come to Nordstrom rack never again.

Brought my youngest for the first time and it was great. It was bright and clean with nice cold AC…read moreduring a hot day. The staff was helpful and they had plenty of stock without being messy. Great location.

Employee went out of her way to follow me immediately upon me walking into store and made me feel…read moreso uncomfortable. She Was acting way paranoid and being rude to each question I asked. I work to hard for my money to be treated like that. After I made purchase I couldn't stop wishing I had not given them my money so I returned to store for return and asked her if she knew why I was taking them back. She said yes, that she just clocks in and clocks out and there is something to be said about people who come in right before closing. Will not return. Last I checked it is good for BUISNESS to stay busy during store hours right up to closing especially.

Cant shop peacefully because employees are watching every move you make. Manager kept coming over…read moreto my area asking dumb questions like are these your keys? when he clearly had them with him the whole time. Asked me like three times if everything was okay while I was trying on shoes. He stayed close by the whole time & made me feel uncomfortable

So here is what happened. I previously called the Tigard store to see if they had a knife that I…read morewas looking for (mine got stolen). I added ONE extra word in the model name that wasn't there, "extreme black ops" instead of "extreme ops" and the manager that I talked to said they had the knife. I drove all the way there from Salem to find out that he thought I meant the something "guard" knife... I was so extremely irritated. A couple days later I go to this store, not expecting to find my knife. And it turns out they have ONE left. I told the manager my story and he was MORE than happy to sell it to me and went the extra length to make it completely worth getting it at this location. He was extremely friendly and nice and went out of his way to search for me. Not to mention they have THE BEST prices on knives. The manager of the Lancaster St Big 5 was super great and exactly how managers should be, although they are far and few now a days. He should get a raise for sure! I STRONGLY suggest you visit them :)

I just left Big 5 on Lancaster dr in Salem Oregon around 330pm-350pm and I was appalled by the…read morebehavior of Cassy. I came in for a few items got them and before I could even go to check out Cassy starts screaming like a banshee at some kids across the store who seem to just be browsing. She starts cussing She said "god damn fucking kids fucking always causing trouble." and starts mumbling to herself. She then called them jackasses and that was the final straw for me. I left with nothing after that. I shouldn't be hearing an employee cussing like that. I'm glad my kid wasn't with me to hear that. Im going to the one in south Salem now.

Where there is a TJ Maxx, there's a deal. And where there's a deal, you'll find me perusing their…read moreaisles. (#1) As a result, I've rarely met TJ I didn't like, which includes this location next to Willamette Center. At one point TJ Maxx was in downtown Salem, but now this is the only one left in the city. Like many of the businesses in the same lot, it looks and feels new. However, unlike those businesses, TJ Maxx actually has a steady flow of people going in and out. There's no doubt, it's a popular store. (#2) Parking isn't an issue with so many open spaces and it's an easy place to be. Of the few times I've been, I feel this TJ's was solid inventory wise. I found a good amount of clothing for men's and was able to find a gift or two in the kitchen + home decor areas. I also scored a charger for my rental car and almost bit on some of their limited Oregon Ducks gear. No dice on the shoes (#3) but they do have some sizes in the 14-15 range. Service overall seems okay. They're good about letting folks use the restrooms (which were super clean) and keeping the changing rooms tidy. The cashiers are strangely a little slow and sometimes line form as a result. Given how often I'm in Salem, I'm certain I'll be back again. __________ (#1) Ok, not really. But the thrill of a good deal has never been more appreciated during these last two pandemic-laden years. (#2) And has more visitors than the mall itself. (#3) The plight of having large feet.

This new store is certainly much nicer than the previous and conveniently located in Willamette…read moreCenter. Inventory, however, is inconsistent at best. The number of times I've been they were out of the basic makeup products (black eyeliner, eyelash curler), so we went to Ulta instead so not to waste a trip. As compared to others I've been to, the overall vibe here is just meh.

Worst shopping experience ever. The clerk was unbelievably nasty and snide and literally tried to…read morenot sell me the shoes because I would not give him my phone number and sign up for their "loyalty" program...HA! I had never shopped here before and I never will again. I complained to management and nothing ever happened. Apparently they are much more interested in getting your personal information than they are in actually selling shoes, which makes one wonder. Oh, and the first time I put on the shoes (which I did finally succeed in buying) one started falling apart. There appears to be a factory defect which did not show up while I was in the store. So they are selling factory rejects. There is another shoe store a couple of doors down, they were very nice and helpful, and I have never had any trouble with their shoes. I suggest that you go there.

Went to the Willamette Town Center store with a $25.00 coupon be used on shoe purchase over $49.00…read more The coupon was to entice a person to return to the store (which it did). Spent 1/2 hour+ trying on shoes. Found a pair of Nike ($79.00). When checking out clerk applied the coupon, oh, you can't use the coupon on Nike. What shoes can I use it on? Oh, there's a whole list of them. I walked out with no shoes. Will avoid driving across town and visit a local shoe store and spend my dollars and save gas money.