I was picking up my online order. very, very happy with the way everything was handled. Great…read morecustomer service, Store manager Sara was very helpful and very nice. The store in general looks well organized and clean

Customer Service was really bad! I will never shop at a Lid store ever again! manager was really…read morerude! team had two prices but wouldn't honor the lower price. contacted corporate office about the issue. No follow up from them! Bad service!

My girl Krista hooked it up when our coupon wasn't working…read more She was friendly and talkative and really helped us saved a lot of money by doing us a solid by acknowledging the coupon and honoring it while not being able to follow protocol due to technological failures. Kohls has really great deals and great customer service

The cashier, older looking man, was so rude! He kept huffing and puffing over something that was…read moreout of my control. I was dealing with a problem that was out of my control, internet wasn't working so I couldn't pull up my kohls card. Anyways, he was growing impatient although I was apologizing over and over again while on the phone with customer service. My kohls card stopped working so I got on the phone with customer service and again... huffing and puffing. Customer service finally told me that my card was available for usage and all problems were resolved but somehow my card, with a balance of more than 500, was still "declining" in which the cashier was saying so loud, but it's okay, anyways he kept saying my card was declining although I had not inserted, tapped, or even enter my phone number.

Nice local store in Chicago with a very large selection of workwear and quality boots. Great to see…read morethey have reputable brands like Thorogood, Timberland Pro, KEEN, Rocky, Ariat, and much more. For winter their fleece-lined pants, warm shoes, and super nice Carthartt jackets stood out! I was also delighted to learn they will help hem pants to your height if they are too long and have great service in-store. Check them out!

Return policy is extremely strict. I bought a jacket there…read moreand the zipper broke within two weeks. Took it in to return and was no longer able to return it without having to go through an extensive return process. The manager wasn't understanding at all and not at all empathetic toward the situation. If you do decide to buy a Carhart jacket there be aware that it could possibly be defected or maybe even a knock off

Local shoe joint for me, very convenient. I'm a Jordan guy and they get most releases. The owner is…read morepretty cool as well. Check em out.

About a week after my negative experience I received a friendly and apologetic email from the owner…read moreof this establishment about my bad experience there. In the email he assured me that he'd make sure to fix the issues I had expressed in my previous review. He also listed for me all of the prices of the hats there, most of which were under the price or just the same as hats at lids. The hats that were pricier were hats with custom brims. I was glad for the clarification and reassurance. I went in a day later and to my surprised the issues I'd mentioned in my previous review were gone, no more crappy display shoes and odor thank you! And the first thing that I saw when I walked in was the owner Robert hard at work and fixing up the displays on the floor himself. This let me know how dedicated he is to his business and how sincere and serious he is about custom satisfaction. After speaking with him in person he convinced me to come by the store again. I came back and bought a very nice hat. Thank goodness for good owners like Robert. I'm definitely a fan and will be back.

The pants and suit jacket came out really well, fitted much better to form than before. Would…read morerecommend for high-end tailoring.

My fiancé and I both worked with Arthur and Lucca for our wedding alterations; myself for my…read morewedding dress and him for a custom tuxedo. They were an absolute pleasure to work with, walking us through every step in great detail and accommodating with multiple rounds of alterations as needed until we were perfectly satisfied with the final result. Plus everyone is so nice there! We have also recommended Arthur and Lucca to multiple family members who are now getting their suits and tuxes through them, and have been so pleased to work with them too! 10 out of 10 recommend!!!

I visited this store for the very first time on 9/28/23 & I really had a great experience because…read moreof a salesman by the name Ishmael! Ishmael went above & beyond the call of duty & one of his workers was very kind & helpful as well by the name of Yaritza!! I totally enjoyed my experience so much in fact, I came back based on a need I had on 10/10/23 & once again Ishmael this time picked some shoes out for me that I needed & I like them so much! Thank you Snipes this is a store I highly recommend & I will be sending my friends to this very store! Great customer service support & friendly workers who willing to help you as much as they can!! Great value for your money & a well organized store too!

From the owner: Here at SNIPES Brickyard, we carry the hottest brands such as Nike, Adidas, New Balance, Puma,…read moreTimberland, Dr. Martens, Reebok, Asics, Vans, Converse, The North Face and so many more. Did you know that this location carries Ugg? Well, now you do! To compliment your new kicks, check out our dope collection of clothing for men, women, and kids.

Great location, a new store is always a bonus especially in the Brickyard Mall. Clean store,…read morefriendly staff. A lot of selection from jackets, shirts, hats, shoes and more. You have a lot to choose from. If you don't find it in store, check the website. Vintage starter jackets are awesome. I will return very soon.

I had a pretty busy weekend and was in search of a hat to wear with a particular outfit so i…read moredecided to check out the brand new Mr. Alan's on 47th and Cottage Grove in Chicago. I walked into the store and one of the young ladies greeted me and i asked her where the hats were. She then walks me over to the hats. I had just left from Ross Dress for Less so i had a bad in my hand. One of the items i purchased at Ross was gummie bears. I was eating a gummy bear when this security guard (very huge guy) walks up to me VERY AGGRESSIVELY and tells me that i am not supposed to be eating and my bag should be left at the register. While those are not unreasonable requests, the delivery was totally unappreciated. I feel like the young lady working there could have told me that when she greeted me and i would have given her my bag and retrieved it when i was done shopping. I was treated as if i was in a night club breaking a rule and the bouncer was throwing me out. Nonetheless, i decided to just leave because their "bouncer" was literally touching me with his chest. Way too close for my comfort. Needless to say, because of how i was treated i did not purchase the hat and WILL NEVER step foot into another Mr. Alan's, ever again. Oh and the store was completely empty! That should have been a sign to me but I'm one of those people who gives everyone a chance and i like to experience for myself. Well, if you're reading this and still decide to visit this store, you better not eat a gummy bear or the bouncer will BOUNCE you right out of there.