I had visited Santa Cruz Sound a couple of times and found the prices high, but I'm not savvy…read moreenough to know if there was a significant difference in quality. I prefer a face to face deal when it comes to a significant electronics purchase, so I don't mind paying a LITTLE extra.
I meet the owner (Marylou) and give her a copy of my latest DVD to share with her grandkids. I know I may need a little more attention than some of her customers as I'm totally naive when it comes to picking the best pro audio equipment for the job.
I'm searching for a battery powered amp that I can use for both busking and school shows. (I need to amplify an iPod and a wireless mic) I research the internet and arrive at a few possibilities, Crate Limo 50w (Rechargeable battery, company was bought out, crappy support, but Magicians love the effects so it's great till you whack the knobs and crack the circuit board), Roland Cubes have effects but small woofer and eats up AA's, then there is the brand Marylou carries, called Traynor (it's a rechargeable too but has no effects).
I opt for the Traynor 50w. She tells me that the 15w has much better tone than the 50w. (She has no 50w in stock) I'm thinking "What the hell has tone got to do with wattage?" (First warning sign)
I decided to try it with my iPod in the store and it seems loud enough. I have a $500 DPA headset mic with a Sennheiser wireless and I could get within 6 ft. of the speaker before I got feedback. She had several other customers and I didn't push the volume all the way up. (Out of courtesy for the other customers) Her price is $40 above the internet price. She says, "They haven't raised their prices yet, but her wholesale cost had just been raised, so she's sure everybody else will raise their prices too." (Warning #2 This has nothing to do with the fact that I can still get it online for $40 cheaper.)
I had a very old Tapco amp that had blown out the left channel and I was told that I could get something much lighter with a warranty for about what I would spend on repairs. (Probably true) She offers me $40 for the amp's road case and "recycles" ? the amp.
I buy the 15w Traynor and when I get it home, I get nothing but squealing pig (feedback) when I am in the same room with the amp. I can't possibly get the mic to talk over the iPod music and be anywhere near the amp.
I call Marylou and she says she has very good results with Audio-Technica mics, maybe I should try one of those. (Upsell?)
I happened to have a producer buddy that had one for sale (used twice, it was about a $600 package for mic and transmitter/receiver). He gave it to me for $200. I got a little more volume out of it, but it still squealed like a pig.
I take it all to Maryann, hook it up and ask what I'm doing wrong, she fiddles with the AF and RF of the wireless system and then says, "Maybe you should try this!" (She brings out the Madonna-style headset with a super cardioid mic and everything works great! You could almost stick your head completely in the speaker before it would feedback.)
My question is this: This mic is under $100, is this the reason it was never suggested in the first place? Shouldn't the owner (who's also the floor salesperson) of a pro audio store know that I was going to have problems with an omni-directional mic when performing in FRONT of my speaker?
At this point I'm totally broke, remember I'm trying to buy busking gear so I could hustle money off the street. She offers me $175 for the mic I just bought, I have to take it. (In hindsight, I think she only suggested the A-T mic thinking I would buy it from her.)
I take the money and find a new Sennheiser super cardiod on eBay for $100 it shows up and works great! One problem, now that the squealing pig has left the building and I can actually talk over the music, when everything is mixed well, there's not enough punch to control 200 screaming kids. We're right back at square one. (Remember when I asked for the 50w version?)
She said I had the system too long to refund. (this dance lasted about 10 weeks) I was advised to sell it on Craigslist and told that I could get more for it there than she could give me.
I told her I put her in a place of trust, that I thought I should be able to draw on her experience as a pro audio shop owner and be guided to the right equipment for the job. She ended up with $200, my amp, road case, and a like new mic (for less than wholesale). I paid $25 to sample the mic, traded in my old amp, did my own R&D, and still got stuck with an insufficient system.
I finally lost it and told her, "Look, I spent all this f*#^in' time and money, you end up with all this gear, and I still don't have a system that will do the job!"
She said, "All this money? Well, I'm so sorry I've failed you!"
When I met her, my gut told me, "I bet this ol' pot-head would say anything to make a sale!" I always pay when I don't listen to my gut!