For a area/regional grocery again this place isn't too bad. You can't always finds what you want here but they do cover the basics pretty well. Overall not a bad place read more

The managers look overly stressed trying to force children to act accordingly. Absolutely pathetic. Children on their phones showing no respect and acting like managers are clowns. Have seen managers disrespected on multiple occasions while trying to make children do their jobs. I honestly can't believe cooperate has done nothing about this. The store mangers need fired and those poor managers deserve raises. I think the managers should leave and let this store go to ruins. Worst store service out there. Kudos to the managers, everyone else should be fired. Cooperate needs to get a hold of their store. read more

They are the worst at having clean rest rooms even at start of a new day. Makes you wonder about housekeeping in other areas such as meat department. read more

My wife and I spent 4 months in Kingston to spend time with a family member who recently passed. We had the bad experience of renting a unit at Waterford Place in Ladds Landing a 1/4 mile up the hill side from this store. The music from the parking lot from 7:30 am until 11:30 at night made it impossible to sleep/think or with the condo door open have a conversation. When contacting management about turning down the music they stated it was controlled in Virginia (we later found out this was a lie). Your service in the store itself was ok; but who needs a carnival rock band concert everyday in the parking lot. Management get a grip. Being a noise nuisance is against local codes. I hope the residents of Ladds Landing; Claygate and the surrounding areas (Kingston Police) will take note and file a complaint. read more

I went there to pick up a few things and found my husband's favorite beer on sale at an end cap. The posted sign clearly stated the beer name and the sale price. Got to the register and the sale price did not ring up. Sent the bagger out to find it. Told him exactly where to go and he couldn't find it. Sent the lady at the service desk out to verify the price and she couldn't find it either. Walked back there myself and brought the cashier the sign and left it with the beer at the counter. They may go out of their way but they surely can't find anything!!! read more

Go to the store at 8am to beat the crowd and they have 1 register open and there are 4 bubbies full ahead of me with more buggies piling up behind me. I decide to try to use self checkout because it was obvious that the lady up front wasn't going to call foe help.At the self checkout I ask if I can scan and put items into another buggy since there was not enough room to scan and stack up my items in the area provided and was told no. She now calls for help up front as I have to strategically stack my items so they don't end up in the floor. No one should have to stand in lines like that with their food some frozen thawing out and then forced to use a self check out system with inadequate area to place your items. Along with the fact that the value card only gets prices were they should be to begin with ,and the fact my card quit working would scan at the store and not the gas pumps,they said they fixed it yesterday but it erased all my points plus didn't get credit for my 100 dollar purchase today. Krogers is a little harder to shop but has my business from now on.....Bring back the Piggly Wiggly! read more

Great, friendly service. Everyone who works there was very helpful. The produce was extremely fresh. Bakery/Deli department had great tasting food. Very nice grocery store for the area. Definitely beats the other ones around there. read more

The Food City Team go out of their way to offer the best of everything. Love their new wine selection...very diverse. The Meat/Seafood personnel know exactly what I am asking for. Living here in a small town, it really does help to have that kind of service and their low prices far exceed the local competitors. read more

Everyone working in this store could use some customer service training. Nobody offers a greeting, a smile or assistance. This store charges top dollar. I'll travel the extra miles to shop at Kroger or Publix where my business. Is appreciated. read more

I worked at this grocery store for three years. The store is the biggest in east Tennessee and is sure to have most of the stuff you need. Can be really busy at times. Most of the time it is easy to get in and out in a hurry though. Reasonable prices. read more