Took my wife's car in for a tire patch and I was in and out of there and I appreciated everyone's…read morecustomer service. Called today and no answer, but within seconds I was given a call back. Tried to get a tire patch but unfortunately the tires condition was too bad. They had a tire for me and set me up. I was hoping for a patch and not a new tire but thankfully and I still appreciate getting a deal on the tire. Thank you guys and I'll be back for my other three tires I need replacing!

They had me in and out in timely manner for an oil change! Great customer service is always a bonus!read more

Absolutely % best shop in lake county.. Great people that are down to earth and don't charge you…read morefor what you don't need. Have been there several times with our F150, i don't recommend anyone else...

Excellent service never has cost more than the estimate. Always repaired on time. They have gone…read morebeyond what is needed. While doing an oil change on my work truck they noticed a replacement door handle on the seat. When I picked it up got in and noticed that it was installed, never charged me. When I mentioned it to them they no charge not a big deal. That's service!

Can't say too much because I just went in and asked a few questions but there were people at the…read morecounter ready to help

I hate getting flats while not near home. I was alone and not about to do it myself, but I was…read morelucky, I saw a Big O Tires near where I was. I had not used them before, but I was desperate. They were so nice. I had picked up a nail. They did not need to replace my tire nor did they try to convince me to do anything I did not need done. They simply fixed my tire. The price was super reasonable. Now it did take a minute because I was without a reservation and they had other customers, but the staff was so nice I did not care. They had a nice waiting area and that place, for a tire shop is clean. I was very happy. I am now a fan of Big O Tires.

Very organized business and were right on time for my scheduled appointment. Nice people.read more

I had a pleasant experience, dude was able to get my car in a day early, No complaintsread more

These guys are amazing. Came to the house on time, in their company van, dressed in uniform, and…read moreended up fixing the issue in the hour they were doing for just the diagnostic. Turns out the last mechanic I had before them had it wrong, and it ended up being just a blown fuse. I'm beyond grateful....will definitely be using them going forward. 100 percent legit!!

Awesome amazing wonderful he's done my oil changes. Change my brakes , He comes to my house and…read morehe's timely. I recommend him 100%. He is amazing. Very trustworthy and gives you the right price.

If your car must break down in Lower Lake, California go to Four Starr auto repair! Michael was…read moreincredible. He helped us out over a weekend even though they were not officially open. He ordered the part for my Prius and installed it at an honest price. He could have charged more because we were in a bind!

My Jetta threw a timing belt in the Clearlake area while traveling. I wasn't able to get my car…read moretowed there till just after five. They waited on me and diagnosed my car that night! This was way beyond any expectation of mine. I was just happy that he was going to be able to get to it sometime the next day. They were very nice and mechanic was extremely knowledgeable and grounded. He was beyond fairness with his pricing. These are the type of people you want in your circle. Thanks 4Starr! Should rename to 5star! Lol

My neighbor recommended this place and glad he did. The young guys at the shop are very polite…read more And, they repaired my tire which had a screw embedded. Great job done fast and very reasonable price. This will be my GoTo place for tire repair. Will try them and sister shop for other car repairs.

August 2024 I drove my RV into tire repair shop. The rear driver side outer dually was tire flat…read more When air was added to tire the technician found air escaping from valve stem. I decided to upgrade extended valve stems on all rear tires from rubber to metal. I was assured my manager this shop had done this work before. Valve stems needed to be ordered. Process took a week and I was not immediately notified when parts did finally arrive. I called them to find parts had arrived. Returned to shop for extended valve install. I few days later I found my stranded along side of road with a leaky differential rear axle issue damage by this tire shop. I am never going back this tire repair shop again!!!!!

Bob did a great job on my Jeep Wrangler. He also did the exhaust on my pickup. GreatJob.read more

I went to this guy once and he claimed his son could fix a simple broken door handle. His kid did…read morenot, and instead of giving me my money back, he refused! After telling this story to others, they told me that some in town call him Krooked Kraft. Steer clear.

Many locals are unaware of this business because the business just off Soda Bay Road. The prior…read moreowner was a very skilled mechanic as is the current owner. It's a family business. Certified mechanic . The owner operated. Definitely good value with neighborhood convenience.

They got me into smog my vehicle so I didn't have to drive down to Sonoma County did a great job!…read moreGreat customer service!