Took my wife's car in for a tire patch and I was in and out of there and I appreciated everyone's…read morecustomer service. Called today and no answer, but within seconds I was given a call back. Tried to get a tire patch but unfortunately the tires condition was too bad. They had a tire for me and set me up. I was hoping for a patch and not a new tire but thankfully and I still appreciate getting a deal on the tire. Thank you guys and I'll be back for my other three tires I need replacing!

They had me in and out in timely manner for an oil change! Great customer service is always a bonus!read more

I brought in my 2023 ford transit with air conditioning problems. I hated the fact that a three…read moreyear old vehicle needed a whole new system, but when the compressor fails it sends trash through the system. These guys got the parts coming and within a week I have frosty air. I didn't like spending the money at the time, but it's worth every penny now and a must since it's primary use is dog rescue.. thanks guys!

Absolutely % best shop in lake county.. Great people that are down to earth and don't charge you…read morefor what you don't need. Have been there several times with our F150, i don't recommend anyone else...

Can't say too much because I just went in and asked a few questions but there were people at the…read morecounter ready to help

I hate getting flats while not near home. I was alone and not about to do it myself, but I was…read morelucky, I saw a Big O Tires near where I was. I had not used them before, but I was desperate. They were so nice. I had picked up a nail. They did not need to replace my tire nor did they try to convince me to do anything I did not need done. They simply fixed my tire. The price was super reasonable. Now it did take a minute because I was without a reservation and they had other customers, but the staff was so nice I did not care. They had a nice waiting area and that place, for a tire shop is clean. I was very happy. I am now a fan of Big O Tires.

Very organized business and were right on time for my scheduled appointment. Nice people.read more

I had a pleasant experience, dude was able to get my car in a day early, No complaintsread more

Josh at Chicol's Mobil Mechanic saved our camping trip. He answered the call and responded first…read morething with the necessary parts and equipment. Thanks to Josh's exceptional wrenching skills and his superior service we safely back on the road.

These guys are amazing. Came to the house on time, in their company van, dressed in uniform, and…read moreended up fixing the issue in the hour they were doing for just the diagnostic. Turns out the last mechanic I had before them had it wrong, and it ended up being just a blown fuse. I'm beyond grateful....will definitely be using them going forward. 100 percent legit!!

If your car must break down in Lower Lake, California go to Four Starr auto repair! Michael was…read moreincredible. He helped us out over a weekend even though they were not officially open. He ordered the part for my Prius and installed it at an honest price. He could have charged more because we were in a bind!

My Jetta threw a timing belt in the Clearlake area while traveling. I wasn't able to get my car…read moretowed there till just after five. They waited on me and diagnosed my car that night! This was way beyond any expectation of mine. I was just happy that he was going to be able to get to it sometime the next day. They were very nice and mechanic was extremely knowledgeable and grounded. He was beyond fairness with his pricing. These are the type of people you want in your circle. Thanks 4Starr! Should rename to 5star! Lol

My neighbor recommended this place and glad he did. The young guys at the shop are very polite…read more And, they repaired my tire which had a screw embedded. Great job done fast and very reasonable price. This will be my GoTo place for tire repair. Will try them and sister shop for other car repairs.

August 2024 I drove my RV into tire repair shop. The rear driver side outer dually was tire flat…read more When air was added to tire the technician found air escaping from valve stem. I decided to upgrade extended valve stems on all rear tires from rubber to metal. I was assured my manager this shop had done this work before. Valve stems needed to be ordered. Process took a week and I was not immediately notified when parts did finally arrive. I called them to find parts had arrived. Returned to shop for extended valve install. I few days later I found my stranded along side of road with a leaky differential rear axle issue damage by this tire shop. I am never going back this tire repair shop again!!!!!

Bob did a great job on my Jeep Wrangler. He also did the exhaust on my pickup. GreatJob.read more

I went to this guy once and he claimed his son could fix a simple broken door handle. His kid did…read morenot, and instead of giving me my money back, he refused! After telling this story to others, they told me that some in town call him Krooked Kraft. Steer clear.

They got me into smog my vehicle so I didn't have to drive down to Sonoma County did a great job!…read moreGreat customer service!

Keep in mind this business was owned by Pat, the best mechanic ever, until 2022. More than half of…read morethe reviews are for the previous owner. The new owner is nothing like his predecessor. Here's my experience with the current owner... I brought my car in because the brakes were sticking. Brian quoted $2,600 for brakes, a battery, and tires, including $800 for the tires. I declined the tires, but he said they were unsafe and would not release the car unless I bought tires from him or had it towed. Without AAA coverage, I felt trapped and pressured into purchasing them, leaving me unable to afford the brake repair. He told me verbally that the car was ready Thursday. I returned Monday because he was closed Friday through Sunday. He then claimed I owed storage fees starting Thursday, despite providing no written notice of the start date, daily rate, or required statement of charges under California Civil Code section 3068. I even offered to pay for Monday's storage because the lot was busy and because he had worked Monday rather than Friday, Saturday, or Sunday, which I believed would have been a fair compromise. He was unwilling to compromise. Instead, he threatened to charge about $900 in retroactive storage fees if I did not remove the car by 6 p.m. Monday, including days when he had the car for repairs and was not available for me to retrieve it. When I requested a written invoice, he refused to provide one until I paid. The attached invoice was provided only afterward. When I disputed the charges, he essentially told me to take him to court. I felt cornered and pressured to pay disputed charges without documentation. I later noticed that about 80% of his reviews appeared to be from men, causing me to question whether gender-based assumptions influenced his conduct toward me as a woman.