Friendly and professional staff. Had a minor surgery: almost no pain, healed nicely and no redness. Stitches removed quickly, no pain. They really care about the patient and not about boosting their profits by rushing through the procedure... Much better than the other dermatologist in Folsom. Recommended Folsom dermatology to my friends. read more

You should not have to work this hard to be a patient. I had a cosmetic issue addressed for one spot that required payment for a full face treatment. The Dr. said she would touch it up if needed (at no charge) as the one spot was the reason for the treatment. Over 4 weeks I called 2 times advising I needed a touch up-receiving no response. I called again and finally got an appt on my third call-in which I explained the Dr. said she would touch it up at no charge. Went for the touch up (because Dr.'s first attempt failed) and got a call after walking out that they needed payment. I explained what the Dr. had told me and after putting me on hold numerous times they still said it required payment. Either they didn't ask the Dr. or the Dr. doesn't do what she says she will-instead they acted as if I snuck out without paying for something I was told I would not have to pay for. If you are considering this office you must know communication is nonexistent . I emailed for a refill and never heard back. I finally called and was told to call for such things as "No one monitors the email". After that experience I asked while in office for a refill and that never happened either. You can also expect to wait a long time beyond your appt. One visit I waited almost an hour past my appt time and had to get changed and leave because they were behind. After years of this nonsense I'm finding another Dermatologist. read more

Rude front desk. Long wait times. Unprofessional doctor. Assistants radiate mean girl energy

This is my second time coming in to see Dr. Jong and man, when I say "what a doctor, I mean WHAT A DOCTOR!" First of all, she is just the sweetest medical professional I've come across and I've met plenty of doctors in my life. She's super attentive and seems to really sit and listen to my needs. I was a little surprised that they needed a referral the first time I made an appt because I have a PPO but after talking to the front desk staff, they explained that it's a requirement from the office because they're getting too many appointments coming in and they're getting backed up so this is a way to make sure they don't get too backed up. (Apparently they're very popular) My friends recommended this place and I completely understand why after seeing Dr. Jong! I was also a little hesitant at first after reading some reviews but honestly, it's so worth it! read more

I called several months ago for an appointment. They said I needed a referral. I had my doctor send them a referral. Then nothing. So I called and told them the situation, they said to send the referral again as they could not find it. I had it sent again, then nothing. So I called again and was told it was being evaluated and they would get ahold of me when done, and if I heard nothing to call again. Then nothing. So I called again and was told that the evaluator was not in the office that day. Then nothing. This nonsense has been going on for over a month, and the practice of wasting the time of patients seems very wrong to me. I plan on telling my doctor about their rude behavior and suggesting that she not recommend them to her patients. read more

Dr. Jong is the best. Found a malignant Melanoma on my Irish face and sent me to a specialist to remove before it spread. After care is tremendous and she knows her Sxxx! read more

I called today (9/10) and they could not get me scheduled until next year. Do not waste your time and find a dermatologist that wants your business and will get you in! read more

The absolute best dermatology office in the area. From the front office staff to the doctors: LOVE ALL OF THEM. They sincerely care about their patients and do a great job pinpointing issues. My kids and I see Eli, the resident esthetician for acne treatments and facials. She is a GEM. She is thorough, professional and goes above and beyond every single time. I have referred them to all my friends and every single person who has visited the office I know has had a great experience. Highly recommend! read more

Same experience as recent reviewer- Extremely rude and unhelpful staff- called to schedule appt for daughter home from college who has PPO (which they accept with no required referral), however they were unwilling to make appt "per office policy" without referral from pcp and even then were told that they were booking at least 6 months out and "we'd be lucky to be seen by anyone sooner than that"- well, just made appt for 5 weeks from now with another local practice. I understand they are busy practice, but no desire to be helpful or accommodating. read more

Go see Eli for the best facial! My 3 daughters, son and I have been getting regular treatments for years and she does the best job keeping our skin clear. Plus, it feels soooo good! read more

Called to schedule a new consultation for myself and they said that they need a referral from my PCP even though I have a PPO and don't need a referral. So they said it's not an insurance issues it's just the doctors want a referral. This is essentially the doctor's filtering out consultation appointments to determine who they want to see and who they don't want to see. If my insurance policy states I don't need a referral then I should be able to schedule and not go through the office loop holes because their providers want to be difficult. I had previously scheduled with this office a few years prior and didn't need any referral. Bad look and is really disappointing to say the least. read more

Dr.Satterfield and the staff the works are excellent. Dr. Satterfield started a prescription to help with my sudden hair. She was friendly and made sure I understood what the prescription was could to for me. Vivian the who takes care of filling the prescriptions. She excellent going in helping me get the special prescription. Calling me and keeping me informed and making the process easy. I commend her for all her great efforts. Dr Satterfield has an excellent staff member in having Vivian there. I highly recommend this Dr. Satterfield and the staff. Vivian for taking the extra steps to full the prescriptions. I am happy my Dr. Anne Priest referred me to Dr. Satterfield.. read more

I was diagnosed with melanoma over a decade ago, and with my history, it is essential that I visit a dermatologist annually. Over the years, I've had negative experiences due to the demeanor of some dermatologists, but thankfully, I found Folsom Dermatology. The care I've received from Dr. Jong has been exceptional. Her compassionate demeanor and extensive knowledge far surpass those of others. Instead of dreading my annual appointment, I now look forward to seeing her friendly face and receiving invaluable education on how to care for my skin. I cannot recommend Dr. Jong enough. Let me know if you'd like any adjustments! read more

I wish I wasn't a steady customer, but I am. Very professional service and staff. Don't wait to call , if you do have a problem. read more

Top notch. Had a great experience with Dr.Jong and her staff. Couldn't ask for more . Highly recommended.

Dr. Jong is the best! Been a patient multiple times throughout the years she always does a tremendous job with a wonderful attitude! Very proficient always satisfied with the results.. Thank you Dr. Jong best dermatologist around!! read more

I've been seeing Dr. Jong for the last year for my acne. She has been my favorite dermatologist to date, a warm and friendly person who takes the time to listen and takes a detailed approach to my concerns. She's up to date on current new treatments for acne and is also very reasonable in costs/working with insurance on what is covered and not. Staff has also been pleasant and easy to work with and get ahold of. read more

Hire some more doctors for goodness sakes. No new appts unless referred by MD. Ridiculous.

Great doctors who care about their patients. Appreciate them getting me in last minute

I've been going to Dr Patti Satterfield for years. It's hard to get an appointment with her, even as a returning patient, but well worth it. So plan ahead. Very professional, kind and knowledgeable. Office staff is great too. read more

Don't go near this office........they don't have the knowledge or expertise to do any Mohs surgeries and must send you to a more experienced dermatology. If you want to wait for a three (3) month appointment then this is the office for you.......I will not and now go to a competent dermatologist. read more

Been my choice of dermatologist for years. Always received the best care. Pleasant staff and good doctors.

Was recommended to see Dr. Emily Jong by a friend of mine that's a Doctor. Such a great recommendation! She is a fantastic Doctor!I unfortunately had a spot of skin cancer on my back, and had to have it removed. Like any normal person, I was dreading the necessary procedure. I went in today to have it removed, and I have to say it was literally the best, painless procedure I have ever endured. Even her injections to numb me up were painless. I was a little worried, since one spot was taking a long while to get numb, but Dr. Jong was so careful to make sure that I was completely numb before starting. She was wonderful throughout the procedure, with a very nice, calming bed side manner; I felt comfortable the entire time. She was also very prompt which I definitely appreciated...taken back to the room at my actual appointed time!! I would recommend Dr. Jong for any dermatology needs you may have. I live in Auburn, and drive to Folsom to see her...and will most definitely continue to do so! read more

Folsom Dermatology - Chandelier in waiting area. - Dermatologists Near Me - Folsom, California

Dr Jong and staff are AAA. As for the cosmetic part of her practice, she is never going to suggest a procedure that she does not completely believe will help you - regardless of the fees for her. If you get Botox, she will do the minimum she thinks would work and then have you come back in a couple of weeks to see if you really do need any more units. On the screening side she is 100% thorough and her Board Certification is apparent in her approach. We just moved here from NYC where we had access to some of the very top practitioners and she is absolutely in that class in my opinion. read more

After being a patient at several different dermatology clinics in the Sacramento area for the past twenty years, I can only say that Dr Jong & Dr Satterfield are a cut above most dermatologists. With both their credentials and experience they diagnose and find solutions to resolve your skin problems. You don't have to wait months to see improvement. They also perform non invasive cosmetic procedures with skill. The Doctors care about each and every patient and that is what sets them apart. All of the staff are very efficient, helpful, kind and personable. They make a patient feel comfortable and important. I highly recommend Folsom Dermatology. read more

Emily Jong is best dermatologist around! She helped improve my skin drastically. I used to have really bad cystic acne and textured skin and she gave me a skin care routine that made my acne completely clear up. She is so knowledgeable and I definitely would recommend her to anyone. Everyone that works here is very friendly. I have only good things to say about Folsom Dermatology! read more

This office and Dr Jong deserves a 5 star review, however, I can no longer give it because I can't get an appointment within a reasonable period. I have been a patient for years and the last appointment I made I did need to wait about three months to get in. This time I called for an appointment for a mole that just popped up on my arm that looks sketchy and was told I could be seen in MAY 2023. 6 months. It's apparent that this office cannot see anyone other than routine appointments that have no probable urgency. This is so disappointing to me as Dr Jong is a fantastic doctor. I am now looking for a new dermatologist that has a scheduling system that can get existing patients in in a reasonable time. read more

I love the team at Folsom Dermatology! I switched to Folsom Dermatologist recently. I've seen Ellie for a wonderful facial that helped clear up a breakout, she also helped me streamline my skin care routine, which is now saving me time and money. Today I met with Dr.Jong for my regular skin checks. After years of painful biopsies and surgeries, I am always leery about these visits. I'm grateful Dr. Jong listened and explained as she checked my skin, and outlined a plan for monitoring my skin in a less invasive but proactive way, which makes me feel extremely comfortable. Katherine at the front desk is always available for questions, she's the best! read more

I saw the pa (Amy) for eczema on my hand, she was very nice and seemed very knowledgeable. I'll be going back for some beauty stuff and skin check with the dermatologist (dr satterfield). The front desk girls were beyond nice and helpful. The only reason I give 4 stars instead of 5 is the waiting time, even to see the pa. I will update and possibly change my review once I see the derm. read more

I have had several appointments at Folsom Dermatology, they always involve LONG waits in the outer waiting room and also LONG waits in the doctors office. The last time I was there my son and I waited 3 hours to get into the doctor's office. When I got into her office I was required to remove my clothing and wear a gown with the opening in the back. After another 45 minutes I was told the Dr. would be in in a few minutes. Sometime later the door opened, the Dr. poked her head around the corner and me how I was doing. There were other people with her whom I did not recognize, and so I did not go into detail, just said I was doing pretty good. She mumbled something, pulled the door closed again and -- I guess walked away. I never saw her again. No exam, no meds, no nothing. A lost day for my son and me but you can bet I got a bill for $50. read more

Great staff very helpful and friendly. And Dr. Satterfield is one of the best dermatologist in the area.

I have been seen at this practice for several years now for what is considered "risky" skin. And I absolutely love it here. Everyone is friendly, flexible and without any of the typical medical practice hype. You don't feel like a number just getting pulled through the system. Dr. Jong is the poster child for how physicians should run a practice and treat their patients. She doesn't schlep a bunch of products or treatments because they're "new" or "hip" or a moneymaker. She's just the real deal trying to do the best by her patients. Her bedside manner is exactly what is needed in patient-physician interaction...patience, efficiency, compassion, humor and competence. Her care is beyond what you would expect, especially in the current climate of conveyor belt medicine and there is no way you can leave without feeling cared for. All the staff back this type of care up as well. From medical assistants to the front office. Half the problem with healthcare is the staff and these peeps actually smile...it's soooo refreshing! Accommodating and respectful. Folsom Derm is legit (my only complaint is there is no free Wifi . Sorry #not sorry :) read more

My doctor referred me to this place. After 2 weeks checked to see if they received the referral someone called Daniel said we have not received. I called back my doctor to resend and they resent it. Called back next day they said they have not received. Anyway after a waste of 3 weeks in getting the referral to them Daniel gave me an appointment for May 26. Which is 3 months. After 2 weeks this person Daniel called me she said we don't remove cyst from face. They could have told me before so I don't waste all this time. I would never will deal with this place snd don't recommand anyone else either. read more

Dr. Satterfield is a "JEWEL'', she is so pleasant, and she listens to my concerns regarding my skin, and gives me options to address my issues. I feel fortunate to have her as my dermatologist and her expertise. read more

These people are amazing! I began experiencing burning and itching in a very personal place. First, I was told by my previous doctor that it was due to enlarged hair follicles. Then it was lichen planus or lichen sclerosis at which time I was placed on clobetasol ointment. Initially, this helped but then it made me much worse. I was switched to mometasone but that didn't help either. Finally frustrated and feeling hopeless, I went to Folsom Dermatology where they did a proper biopsy and confirmed I did not have LP or LS. I was thrilled! All I had to do was switch to cotton undies, stop using scented detergent, and get a bidet and all has been great where the sun doesn't shine. :-) Amy is a true miracle worker and I recommend her to anyone with skin issues! read more

Highly recommend! Doctors and all staff are highly skilled and offer the best derma-logical care.

Full Disclosure: I have delayed writing this review in order to make sure it was not written from an emotional perspective, but rather a factual perspective. I have been treated by dermatologist, Dr, Emily Jong for in excess of 10 years and have felt comfortable with her course of treatment. Over the last several years, I have had three Mohs surgeries performed by another physician referred by Dr. Jong. The most recent Mohs procedure was the worst, largely because a skin graft was performed WITHOUT prior advisement that such might be the case. Given the fact we have to be advocates for our own health care and treatments, during my recent routine visit with Dr, Jong, I discussed with her my concerns about the Mohs treatment and not being advised that a skin graft might be performed. Further, I had learned of a skin cancer preventative treatment (PDT), so I asked her opinion of the treatment. I was simply looking for information about the treatment and if it was something we should consider given my continuing skin cancer issues. I was asking for her professional opinion. Instead of addressing my inquiry, she reamed me a new one. She was very defensive and after all these years of treating me, she was offended and how dare I question her course of treatment. She became dismissive and abrupt. My husband was in the exam room and Dr. Jong handed him a pamphlet outlining the PDT treatment in an unfriendly, aggressive manner, and left the room. We waited for her return for about 10 minutes and when it became clear she wasn't returning, we left. Two hours later I received a phone call from Jong's office telling me that if I still wanted the PDT treatment, I should contact the office and they'd put the process in motion. WHAT!!!???? REALLY!!!??? Needless to say, I have no desire to go back to a woman who treated me that way! Perhaps a refresher course in bedside manner and how to suppress the "God Complex" might be in order for the good doctor. From a personal perspective, just a little advice...Never anger someone who holds a scalpel! It's too bad, I felt comfortable with her as a physician...until then. read more

Again I must reiterate the fact that Dr. Emily Jong is fabulous in my opinion and just love her. Katherine, her office manager is awesome as well especially if you get a chance to talk to her if you're having issues getting an urgent appt as I did. I've known Katherine for many years as I was a long time patient of the derm office she worked for previously. Two days ago I made another attempt at getting an urgent appt for this ongoing rash I've been having that my reg doc was at a loss for treating and it was leaving scars on my face. She had said I needed to get in to see my Derm sooner than later. This time FD's appt desk person, seemingly at a loss for a solution put me through to Katherine. After chatting a bit, she promised me she would talk to Dr. J and find a spot to squeeze me in. True to her word, I was called today and they got me in. Dr. J looked at my "rash" said it was hormonal and gave me samples of meds to get me started until the compounding pharmacy can fill the script. Yay Katherine, Dr. Jong and FD!!! Also, I have to say because of traffic and hitting every red light from East Roseville Pkway and Taylor to their office in Folsom, I was still 10 minutes late even after allowing almost 40 minutes to drive the 16 miles. My dogs vet is also in Folsom on Prairie City and it has rarely taken me more than 35 minutes to get there, but today it took 45 minutes to go 16 miles to FD. I was told I had to reschedule when I got there. I wasn't mad, just felt defeated and disappointed. They rescheduled me for Tuesday. So I left, and about 3 minutes later called me and asked if I could come back and apologized for not talking with Dr. J first. Thankfully, because of traffic again, I had gotten about 2 blocks down Bidwell from the office and happily came back. Thanks Dr. J read more

Dr. Satterfield is the best dermatologist I've ever been to. I've been seeing her for several years due to my many years of being a sun worshipper and now getting skin cancers because of it. She can do a scan of spots I'm worried about and tell me right away... that's alright but we need to biopsy this one. She has been accurate every time. I trust her completely! read more

One of the worst offices I have ever been to. RUDE RUDE RUDE staff. Incompetent. Can't get basic prescriptions correct. Take your money and go to the other dermatology place in Folsom. Significantly better customer service and care. Kindness matters. Won't give you another dime. read more