Our carpet cleaning project went well. We wanted living…read moreroom, hallway carpet cleaned. Made inquiry on Yelp for carpet steam cleaning, and this company contacted us almost immediately and were able to schedule a cleaner within a day or two. Cleaner called an hour before arrival, reviewed the site and discussed the price. Initial steam cleaning for the living room/dining room and hallway was one price. Additional shampoo, sanitizing, deodorizing, etc treatment was an additional price. We agreed to have everything done. Cleaner brought up his equipment and finished the project in less than two hours. Happy with results of our clean, almost like new carpet. Two days after drying, we noticed stains we hadn't seen before or during the cleaning process. Called back, sent photos and they said rescheduled within the week for a return. Midweek they called with a definite return trip. Cleaner re-cleaned the area. Very satisfied with the results! Saved us a lot of time!

Darnell did a good job cleaning my carpet. I definitely would use him again. He was very prompt and…read morehe has a great personality

Prime Mold Removal did an outstanding job fixing my basement…read more Mold was removed from the walls of the basement, replaced insulation, drywall and painted. Then they installed vinyl floor planks over the existing floor. Mike and Shimon were very professional, reliable and committed to doing the job right. They were transparent about costs, clearly explaining the work with detailed invoices outlining the work and associated fees. They arrived on time and maintained a clean and organized workspace. They provided ongoing progress of the job with text messages and photos. Work was done meticulously and efficiently and with care. Shimon was especially conscientious and attentive to detail. Any minor changes, questions or concerns were addressed, adjustments thoroughly resolved. The craftsmanship was evident in the quality of the finished result: the insulation, new walls, painting and the vinyl floor planks they installed looked as if they were always there. Their work helped transform the appearance of the dingy dank basement and now, a light, clean open space. It resembles a model showroom! I 'm extremely grateful to Mike and Shimon for their expertise, honesty, attention to detail and commitment to quality. I highly recommend Prime Mold Removal-they are outstanding and make the entire process smooth and the physical results beautiful. Thank you Mike and Shimon! These are the people you want for your contracting needs!

Really good and knows their stuff!! Excellent customer service! Highly recommend to everyone!read more

After a fire in my attached garage caused heavy smoke and soot throughout my home, iFlooded…read moreRestoration responded incredibly fast. Their team was on point, professional, and knew exactly what to do. I was so relieved when they arrived and immediately began mitigating the damage. Project Manager Alex was excellent and service was incredible from start to finish. Highly recommend!

First time home owners, and we had a flood last month. My family and I were devastated to say the…read moreleast. Mr. Alex Calderon made the entire process seamless and took care of us quickly and professional. He dealt with the insurance company from beginning to end. I have already recommended iFlooded Restoration to several of my friends and co-workers. Thank you for everything, and hopefully I won't have any kind of flooding in the near future!

Great water damage company! My basement flooded and they came to my house at 1AM. They worked…read morethough the night removing the wet carpet and wet walls. Billed my insurance direct too. Would recommend them.

From the owner: Whitestone Water Damage Restoration, Flood Damage Cleanup, Water Removal, Commercial Water Damage,…read moreBasement Water Damage, Sewage Damage Cleanup, Broken Pipe Water Damage, Toilet Overflow, Emergency Water Damage Repar

Such a great company to work with. I walked into a flooded…read morehouse a Friday night, called The Restoration Operators, Carlos & assistant showed up within 45mn. The process started right there and then, the Insurance information was the only thing needed. I didn't have to miss any work day, they did the mitigation, packed my furniture away and did the repair as well. The construction/Project manager Jose A. and team Jorge/Horhe and Mauricio were very patient and understanding during this stressful moment, Jose did a good job communicating during the entire process and was there to answer any and all questions. I didn't regret working with The restoration Operators company and would like to thank the entire team, Cole and the team behind the scene as well. FYI they found Cash under my bed wrapped it nicely and returned it to me with my furniture.

From the owner: Restoration Operators is your trusted partner in disaster restoration, offering 24/7 emergency…read moreservices for water, fire, storm, and mold damage. Our team of experienced professionals, including seasoned military veterans, is dedicated to providing fast, reliable, and professional solutions. With state-of-the-art equipment and a 45-minute first response time, we handle both residential and commercial projects with precision. Our commitment to customer satisfaction and transparency makes us the top choice for restoring your property. Choose Restoration Operators for unparalleled expertise and a swift return to normalcy.

Had a consultation with Michael on a mold issue I've been having in my apartment, and could not…read morehave trusted his advice more. A lot of times when you're dealing with issues like this, you don't know where to start and are always feeling like every company is trying to take advantage of you. That is NOT the case with NYTDR! Michael gave me realistic advice for my situation, and made me feel at ease and that I had all the information I needed to make decisions for myself. I would absolutely recommend this company for anyone dealing with mold and other damage issues in your home!

Perry and the office wer great to work with. He made multiple visits to help diagnose a water leak…read morein my condo, was patient when coordinating access between units proved difficult, and worked with the building to provide the necessary insurance documentation. He gave clear, honest advice throughout and didn't try to oversell the scope of work. Would definitely use him again for any kitchen or bathroom needs.

I called Big Apple Mold Removal over concerns about mold in my window AC unit. Instead of…read moreimmediately charging me to come inspect, they asked me to send a picture/video to assess. They called me right after to confirm it was mold and explained that a professional assessment would likely cost as much as or more than a new unit. They were so kind to let me ask additional questions and help out without any extra cost. I've now purchased a replacement unit instead of spending what ultimately could have been double, and really appreciate the help they provided!

Just had my inspection last night, and they were able to accommodate my later hours. I…read moreunfortunately didn't catch the inspector's name, but he was amazing and looked over my kitchen and bathroom where I've been dealing with persistent leaks from an upstairs neighbor and shoddily done repairs by my property manager's "mold guys". He identified areas of moisture that I wasn't aware of and took his time making sure everything was looked over. He also took samples I requested. He was great and so nice and explained everything in so much detail! I don't have the report yet since it was just done last night but just wanted to let his team know he was great!

We'd used H2O Restoration a couple of years ago after our basement apartment fell victim to a water…read morebackup. We were referred to a gentleman by the name of Effy. Effy came out, inspected the damage, and took it from there! What a relief. Effy's a fast talker, and that put me on guard. But I had nothing to worry about. At least not from Effy. He spoke with my insurance company and made sure we were taken care of. Email correspondence was with Sandy at the office. She's awesome. Shout out to her. The guys did a great job cleaning up the mess and fixing the damage done to our basement apartment. There was a bit of a language barrier but...God made a way, lol. Now. The bad. The guys stole from us. I wanted to wait a while before leaving a review to give us time to double, triple and quadruple check and make sure the stuff was actually stolen and not just set aside. My cousin had some painting supplies...gone. Garbage bags and a couple more items...gone. We'd had a jar of coins sealed securely with plastic. After their first day of working, I'd noticed that the plastic had a whole in it. To add insult to injury... One day, they'd ordered a lunch. It was left by my door upstairs. It was from a local restaurant that my child orders from regularly so I thought it was hers and brought it inside. Then, my doorbell rings. I was in another room, so it took me a few seconds to get to the door. As I was approaching the door, it looked like one of the workers was walking along my porch, where he had no business. I didn't think too much of it at first. I got to the door, he'd asked me about the lunch delivery, I apologized and gave it to him... Then I checked our security camera. This mofo was looking in our window. Most people will ring a doorbell, wait a few seconds and ring it a second time. Not this individual. He rang the bell, then moseyed along my porch, put his mug up to my window, and peered in. I shared the video with Effy and asked that he not send that mofo back to my family's house. Then, Effy blamed me. My taking so long to answer the door slowed them down and that's why the mofo was looking in our window. No. He could've/should've just rang the bell again. Where the heck are you from where it's okay to look in people's windows?? Heck outta here. That mofo also tried it when he first arrived in the morning. Fortunately, I was sat near the door waiting for them and caught him before he peered into our window. I'll land my plane here... They do excellent work. But after their five-finger discounts and the whole violation of privacy with that mofo staring through our window, could I recommend them? Not in good conscience. If I recommend them to you and they violate your trust and privacy by taking items that you'd purchased for your own use and peering through your window like they're casing the joint, I'd feel like crap.

They were AMAZING! Prompt,assessed damage,answered ALL questions,dried carpet quickly​read more

Joey and his team were absolutely incredible. My basement was a disaster after having had three…read morefloods and I mean 3 inches of water type floods. He found every single area that was molded and cleaned them up in record time. I can't say enough good things about his company. I highly recommend him.

This is an initial review after the inspection, and I'll update later if needed. I reached out to…read moreBiotek and got a quick response offering a free consultation, which I really appreciated. Joe came out the very next day--he was professional, knowledgeable, and easy to talk to. He took the time to understand my situation and proposed solid solutions for my smoke issue. So far, I'm very impressed with the service and responsiveness. I would definitely recommend them!