Wishing I did not have to write this review, but I do want to share my honest experience of our…read morerecent visit to Capital Vet Specialists. I called the clinic at 1:30am after we found our sweet girl so sick. It is a 24/7 ER and the first one that picked up their lines. They were upfront on costs from the start letting us know they it is 188 for the vet to evaluate here. We rushed to the hospital and as soon as we arrived they jumped into action. The nurse came charging out and carried my baby girl back. They immediately started doing what they could to help. Throughout the 18 hours my girl was in their care they exhibited clear, honest, and transparent communication. From the start, the gave us an estimate on what we could expect cost wise. I appreciated how they gave us the highest range, so we could get the worry of cost out of the way. They do this so that they don't need to keep calling asking if they can do x,y,z. Anything they don't need, they refund to you. When health tragedy is at hand, no one wants to be worried about cost and I think they have a great system for maintaining a clear process on payments. I want to give special thank you to the night Vet Dr. Izeman or Eisman ( i dont know the proper spelling). He showed us great empathy and compassion and treated my girl with the utmost care. I am heartbroken to share that we lost my bestfriend, but I do want to acknowledge that Dr. Izeman and his nurses gave us the the space we needed and helped us each step of the way. Although I hope you never need to, I would certainly recommend brining your fur babies here for any overnight emergency.

Rude, dismissive, and disorganzied. We lost 4 puppies due to their refusal to perform an emergency…read morec-section on our Dottie.

It's never a good time when you're taking a pet to an emergency clinic, but PURE does everything…read morethey can to keep you and your pet calm, comfortable, and informed. I had to take my 14-year-old dog here recently due to some seizure-like symptoms and was struck -- even in my anxious state -- by how clean the waiting room was (a feeling that continued with the waiting rooms). A nurse came out to check on my dog even as I was first talking with the person at the reception desk. The nurse was fantastic overall, and I hate that I can't recall his name; he was so sweet with our dog and compassionate with us. With regards to costs, we knew that emergency care was expensive, but he was clear that they come up with the "maximum option" for a diagnostic/treatment plan by default and that there would be plenty of ways to work together to trim back the plan if necessary (which I prefer to a "bottom line" plan that ends up needing a lot of additions). The veterinarian was also kind, knowledgeable, and clear when we spoke to her -- she didn't get overwhelmingly technical with us, nor did she talk down to us. Overall, as we were the only ones there that night, we were in and out within 90 minutes, and that's with consultations, testing, and the time it takes for test results. The office is kind enough to have some snacks, bottled water, and coffee available for families, which was comforting. We didn't get any long-term questions about what caused my dog's event solved here, and I wasn't expecting to. I took her to rule out any emergency causes, and that's exactly what they did for us. They were also very transparent about what should be done that night and what could safely wait for a regular veterinary appointment. I hope I don't have to come here again, but I will feel absolutely confident about returning here with my pets if I ever need to. They clearly care about pets -- and their human families.

Our baby was choking and couldn't breathe. It was our first time here at PURE. I had heard very…read moregood things about all the doctors and staff,we will never go anywhere else. They worked us in right away, the doctor on duty did an exam and came back with estimates of what needed to be done. Highly reccomend

April 17, 2026: Our sweet Kirby underwent a mandibulectomy after being diagnosed with oral…read morepapillary squamous cell carcinoma, and we are so incredibly grateful to the teams that saved her life. ​We first noticed some excessive drooling, and then she yelped when my husband kissed the side of her face. Knowing something wasn't right, we called our vet immediately. A huge thank you to Dr. (Mrs &Mr) Timberlake at Southeast Veterinary Hospital, who got us in the very next day. They identified the issue and performed a biopsy that same afternoon. Once the results came back, they immediately referred us to Dr. Darrow at ECoVets Veterinary Specialists. ​On April 13th, we had our consultation with Dr. Darrow to discuss the biopsy results and next steps. Blood work and X-rays were completed that same day, followed by a CT scan on April 14th. Just three days later, she was in surgery. Everything happened so fast, but the team knew exactly what was best for sweet Kirby girl and adjusted their schedules to act quickly and kick cancer to the curb. ​To say we are thankful and beyond grateful is a massive understatement. We will never be able to fully express our gratitude, though I think they could tell how happy we were at our follow-up appointment! ​To the entire staff at ECoVets Veterinary Specialists--the doctors, nurses, front desk, surgery scheduler, and everyone behind the scenes--thank you. From the initial consultation through surgery and the follow-up calls, your care and compassion have been absolutely top-notch. ​The best news: We got clean margins! ​By day 6 of recovery, Kirby was determined to eat on her own. After a lot of rest during the first 10 days, we've now fast-forwarded to week 4, and she is doing amazing. She is back to barking, playing with her brother, eating her soft food, and carrying around her soft toys (her babies). She is adjusting beautifully to her new little mouth, and we are truly amazed by her resilience. ​None of this would have been possible without Dr. Darrow and his incredible staff. We were so lucky to have such an amazing team of doctors and nurses in our corner. ​Thank you all so much! ​-- Kirby, Christi, and Jason Powell

We needed to find a veterinary neurologist for our dog with seizures and were lucky to get an…read moreappointment fast due to a last minute cancellation. The staff was welcoming and friendly when we arrived. We were immediately taken back to a room that was very clean and bright. The staff member who came to speak to us first was great, took time to listen and also try to help my anxious dog feel better. She took Magnus back for his exam and he was brought back by the neurologist, Dr. Kim. The doctor took time to explain everything thoroughly and answer questions. The first staff member returned to go over additional medication instructions and answer any questions. The visit was reasonably priced as well. Very glad to find this pet ER and specialty vets not too far from home.

They have a lot of stuff but the unique things like the venison and bison dog foods they are always…read moreout of stock, they need to keep more on hand! Honestly, they don't have great customer service either! I've gone in a few times to do a pick up and I've been treated like I'm bothering them.

Please please do yourself a favor and go elsewhere. They do not take exchanges for stuff that is…read morePETCO brand!! Very rude experience with an employee and they need to have better policies for exchange/return. I highly recommend PetSmart!!

I called this vet before arriving to make sure they could handle what my dog is going through. I…read moreshould have known that it was a bad vet when before answering "yes" the woman in the phone told me the "visit price" and that if I got there before 11pm it is basically half the price than after 11. We arrived before 11pm. My dog has a bacterial infection. How do I know this? Well he gave it to my husband and I. When we told the nurse this she immediately got defensive. We then proceeded to get a fecal test done to which the nurse got facies on her and then continued to spread it all over our dog and the table and never sanitized anything. After all of that and the tests were run we were told it is a bacterial infection, they don't know what kind of bacteria, and if we pay an additional $1000.00 they could find out. However, the estimate was for X-rays and other excessive things. The vet Johnson NOT doctor was not only unhelpful, but uneducated. Everyone there cares more about lining their pockets than animal care. We ended up just taking antibiotics and leaving with a $415.00 bill. Our dog is still sick, no one at the vet was helpful and it's at the price of a 15lbs dog.

The doctor and Patty were very kind to our sweet kitten. It was a bit hard to find at first because…read morethe name on the building is different. It's quite secure they do lock the front doors since it is in the late hours. Very nice spot if you're in an emergency.

I have been going to this vet for 20 years but recently something has changed. The staff has 0…read morecompassion and is inefficient. The vet himself seems overwhelmed and quick to make a judgement. To make a long story short he diagnosed my pet with one thing (pretty much a death sentence) and never checked more than that. After taking him home I was told to call immediately if he stopped eating because he would have to be hospitalized which I did. After 3 calls I did not receive a call back. I left a message that he was vomiting blood still no call back. I went to another vet THANK GOD. He had pancreatitis was treated and is doing well. I would not take another beloved pet here even if they paid me.

If I could give zero stars, I would. My experience with Dr. Gary Johnson was appalling. I brought…read morein an elderly, blind, and deaf dog who had clearly been abandoned and severely neglected -- his nails were so overgrown he could hardly walk. I expected he would receive a compassionate evaluation and, if appropriate, humane euthanasia. Instead, Dr. Johnson barely looked at the dog, appeared more concerned about catching fleas than providing care, and dismissed the situation entirely. Rather than offering empathy or solutions, he lectured me that I should take the dog home and try to find the owner -- an absurd suggestion given the dog's obvious condition. The lack of compassion and professionalism was shocking. In my opinion, Dr. Johnson should not be practicing veterinary medicine. I strongly advise others to seek care elsewhere. I requested that Dr. Ronald Greshake the owner of Vet-I-Care Animal Hospital contact me but I never heard from him.

I tend to go to this location more than the one closest to my home since it's convenient and not as…read morebusy. Staff is always friendly and the store usually clean. Helpful info: they get their fish shipments on Fridays.

Very friendly groomers and my pups always smell good and look good when they leave. They always…read moreleave happy. Also they have deals sometimes on premium services.

Manager Lisa was asked to use a plug because I had an emergency and my phone died. Only needed a…read moreplug for a few minutes before I shopped. She immediately said no we don't have one. I've been coming here for a couple of years and the people are so nice. Not her. I found a plug in the restroom and informed her she did have one. So rude. Horrible customer service.

We took our puppy in here for their self-serve bath station shortly after they opened the store…read more It is one price for their bathing station, shampoo and conditioner, towels, and use of their blow dryer. They have different depth "sinks" depending on the size of your dog. Ironically the day we were there, with our German Shepherd puppy, there were two grown GSD there as well. Everyone seemed to be able to do what they needed to do, even though the area seems small. Oh, they also provide rubber aprons so you don't get too soaked. LOL. We walked around the store for a bit afterwards, and it is nicely laid out. Aisles are wide enough for two dogs to pass, and the staff was very helpful and friendly. If you don't want to mess up your own home with a dog bath, this is definitely the place to come.

Talia showed up as discussed and did exactly what we asked with no issues. Very dependable…read more Highly recommend her

From the owner: I specialize in play dates with my pup, Wyatt. We also cover dog walking, bathing and yard clean…read moreup. We do drop in visits for cats and pets with medical issues as well.

Love everything about Poochies. The park, the employees, the groomers are all top notch. My dogs…read morelove Poochies.

We trusted this boarding facility with our beloved dog, and that trust was completely broken…read more Our dog was in their care and did not ever make it home. The explanations that were given raised more questions than answers, and the lack of transparency, accountability, and compassion during such a devastating time has made this bad experience even worse. When you leave your pet somewhere, you expect and PAY FOR proper supervision, safe conditions, and immediate, honest communication if anything goes wrong. In our case, these basic expectations were not met. Losing our pet was heartbreaking. However, losing him while he was in someone else's care was even worse and something that no family should ever have to go through. PLEASE PLEASE think carefully before trusting this facility with your animals.