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    focus.upstate

    5.0 (1 review)
    Open 7:00 am - 7:00 pm

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    3 years ago

    This event center/gym is perfectly located to accommodate a private but definitely inviting experience.

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    Shannon F.

    Thank you so much Jessica!

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    Crunch Fitness - Spartanburg

    Crunch Fitness - Spartanburg

    (14 reviews)

    Great gym overall. Front staff is awesome, the personal trainers are awesome and I've had such…read moregreat convos with all of them. My kids love the kids zone too! Now the bad--The fitness instructors need some improvement . I've had 3 interactions with them and ehhh much to be desired. The BB&T class instructor was very timid, hardly spoke except to say the move. Spin class was the least motivating class I've ever been to. The instructor (different from the first) said she was the director so I had high hopes. She started about 10 minutes late, looked at her phone almost the entire time (I think either watching the time or trying to find songs??) and again not motivating at all. Both of them would be better at being yoga instructors because that's the type of voice they used-- just calm, soft and not "high intensity." Now my last issue was yesterday when I was kicked off the treadmills. There are 2 rows of treadmills so probably 20 or so all together. There were 3 people on the treadmills who were all on one side and using the first 4 treadmills. I got on the very last treadmill in the first row. The HIIT instructor (who I figured out after) had a class going which I didn't realize and she asked me to stay off for the next 20 minutes. I thought she had people working in some intervals or something so I started on weights instead as I was watching, I noticed that no she only had those three people taking her class and did end up letting someone of her own ethnicity get on where I had been. So she shut down all the treads for her 3 people. Dumb.

    DO NOT SIGN UP, this is basically a contract with the devil you will never get out of. I'll skip…read moreall the background info, but basically they will not let you cancel with a balance. I had tried before and it was a whole thing, so I was going to let it go to collections. A few days before I receive a text saying if I paid 36.99 they would waive all fees and allow me to cancel my membership. Ok cool, I paid it online. Over text, they asked if I wanted to keep my membership or cancel it. I said cancel and they replied with I had been successfully unsubscribed. I thought it was over. NOT. I got on today after seeing someone complaining about them online just to check behind them to see if they did what they said they would. Nope, they did not. In fact, they charged me another 36.99 on May 1st and have it scheduled to come out again on June 1st. I call. Conveniently, no manager available as per usual. I call corporate. It's an unmonitored phone line. So then I started digging online to see if I can figure out how to get the cancellation to go through. I figured it out....but they won't let me cancel without paying another 36.99 for June!!!!!! At this point, I just canceled my card and disputed the charge with my bank. I'm sure they'll be threatening me with collections again soon, but I have enough written proof to get it dropped. For anyone reading, just avoid the entire headache all together. If you sign up it's a vicious cycle you will never get out of.

    focus.upstate - venues - Updated May 2026

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