This man who owns this shop must be doing very well for himself as he is not in need of any business it would seem.
I just drove all the way to Newington from Portobello to get some foam cut (bit of an emergency, bought the wrong size for a headboard I was making and needed a bigger size). Got there at 2pm (closes at 4.30) and he was busy on his phone. When he at last looked up, I placed my order. He informed me that it would be £52 for a kingsize headboard piece of foam (very expensive compared to the £32 I had paid for a double bed sized, complete with the adhesive, delivered free to my door from www.efoam.co.uk).
I agreed as I need the foam straight away, but he informed me that it would not be possible for him to provide me with said foam at the moment as he had to go and pick his wife up from North Berwick as she had broken down there. He had the foam in the back and could cut it in 15 minutes, but said he wasn't willing to as he had to go and attend to his 'family emergency'.
He was really rather rude, looking at his phone, and speaking quite aggressively, I was rather shocked. I would have paid him £52 for 15 minutes work, but he wasn't interested!
I left the shop confused and determined to buy my product once again from efoam - I can highly recommend their efficient service to you all. read more