Had a massage, so super relaxing! Beautiful atmosphere and such a great experiance! So happy to…read morehave found somewhere so great so close to home!

Had a bad experience getting my hair cut here. The hairstylist did not know how to trim hair or do…read morelong layers at all. The trimmed hair was completely uneven and she gave me bangs when I specifically asked for no bangs. I stopped the appointment as soon as that happened. My hair was also washed with just water and not shampoo or conditioner. I had to go to UBU hair salon to have it fixed the next day and UBU did an amazing job and were shocked at what the hairstylist at Style Lounge had done.

I have had my haircut here a few times and the experience was fantastic. The staff there are…read moreamazingly knowledgeable and friendly. I highly recommend this salon.

I am extremely disappointed with my experience at Element Hair, including the owner, Kim. I had my…read moreinitial consultation, booked an appointment, and paid a $200 deposit. However, on the day of my service, I became very sick due to side effects from a TB vaccine that I had to take for work. Despite informing them early in the morning and ensuring the team was aware of my condition, they refused to refund my $200 deposit, citing their 72-hour notice policy and remaining adamant about their decision. I requested for a little support as it is not possible to predict my health issues. I was even willing to provide proof of my vaccine, but they still refused. I reassured them that I would continue using their services as I really liked my stylist. I have never been a "no-show" for any appointment, yet they offered no support apart from just $50 which they can put towards my service. I can even over heard from the background where Kim was saying to my stylist "I dont care if she was sick" then when she finished talking to me impolitely I can hear her saying to her team "Look how simple it was to deal" then cut the call. I'm truly sorry that the owner showed no empathy, compassion or trust in their clients, and no effort was made to build a positive customer relationship. They didn't even offer me a chance to reschedule and rudely cut the call. Also feel sorry for the people who work their and the clients who still support this salon. I will not be returning to deal with such impolite people who give off such negative vibes.

I was fortunate enough to have Margie as my stylist on January 7th. She was Amazing! She welcomed…read moreme into the studio the moment I arrived and made me feel very comfortable. It didn't take long for me to know I was in the hands of a true professional! Loved my hair when I left and the whole experience! Thank-you so much!! I will definitely be back!

I have been a customer of Pure Hair Studio. The atmosphere is great and they have an excellent…read morespecial for guys who shave their head (excellent for bald guys like me), it's only $10 plus tax. Vanessa who is my stylist does an excellent job every time. I highly recommend!

I had my hair done at this salon in January 2019. It was very easy to get an appointment. I needed…read moremy hair cut and styled and they booked me in the very next day. The young woman who took care of me was pleasant and professional. She did an excellent job, and I was delighted with the results. I've just booked another appointment with Samantha today. I highly recommend her, and this salon.

Had a hair cut by Angie and she did a great job. It's easy to get an appointment and they will…read moreusually take you that day or the next day. Angie is professional, knowledgeable and very charming. My hair was in rough shape and she managed to keep the length and get it tidy, just like I asked. I'm going back for highlights later in the week.

just now New I had…read morethe pleasure of experiencing the head spa treatment at Viva, and I must say, it was absolutely wonderful. Having had three similar treatments at other locations previously, I was impressed by the exceptional service and attention to detail provided by the team at Viva. The head massage was incredibly relaxing, and the washing and extra massages that followed were the perfect complements to an already excellent experience and a mini-facial too!! The treatment was truly top-notch, and I felt completely relaxed by the end of it. I would highly recommend Viva's head spa treatment to anyone looking to try head spas, and I look forward to returning with some friends. Thank you Van for everything today.

Stephanie was my hairdresser, she was great! Really friendly staff, and great service. She did my…read morehair for graduation and I was very happy with it! I had very difficult, and dry hair, that she made feel/look very healthy. Definitely would recommend, and will be going again hopefully!

Kris always does a great job on my hair, and I get compliments after each visit. Everyone there has…read morebeen super nice and professional over the years. Consistently great service!

I had a lovely young lady give me a facial today and some waxing. She was d professional,kind and…read morecaring. Enjoyed her very much and I feel so renewed. Ty.

Love Gina's Collage I have been going there since I moved to Waterloo Four years ago…read more The students are very friendly the quality of haircuts are very good. Have always been very satisfied with there work. There is a professional checking on the students to make sure they are following there guidance.