I was sent here by the staff from the Strasburg location because they said they couldn't do my hair because they are understaffed. I wanted to get a color and they said the same thing, that they can't do it because they don't have enough people, although there were 4 ladies working. Finally, they said they would do it. I have to say that I have never felt this unwelcome in any business before in my life. They treated me like a nuisance. One of the ladies just kept talking and talking on the phone about her car accident and her insurance while I was getting my hair done. Horrible customer service and the color wasn't good either, the lady made a mess and asked me if I had to go to work the next day because it looked pretty bad. The only good thing about this place is that it's cheap, but I'd rather pay more and have a good experience. read more