If I could give Country Club Bank (CCB) 0 stars or less, I would. I write this review warning anyone
considering banking with CCB - DO NOT DO IT!!! My former law partnership (Spark) banked at CCB's
Plaza location during the COVID-19 pandemic. CCB's "Assistant Vice President of Commercial
Lending" (ACVPL) at the time, Landon Lacy (now at BOK Financial, so be careful) advised Spark and its
two owners (one of which was me) that due to the difficulty of applying for and obtaining PPP Loans,
he/CCB would assist and counsel us as a partnership concerning the PPP Loan application and
forgiveness process. On this basis, Spark, as a partnership, put its trust and confidence in CCB. CCB/the SBA required that my partner and I personally guarantee the loan to Spark, which we did. The PPP Loan Promissory Note stated that changes in ownership (i.e., withdrawal of an owner with a 50% or more
interest) would cause a breach of the Note and required prior written SBA approval before a change in
ownership could occur. I became severely ill with COVID-19 before I could sign the Note on behalf of
Spark, but Mr. Lacy/CCB told me not to worry and that CCB would work with my partner to complete
the loan application. Shortly after, without my knowledge, my former partner contacted Mr. Lacy/CCB
and told them she was withdrawing from the partnership and asked Mr. Lacy/CCB how her withdrawal would impact the legal obligations of Spark and its owners, her and myself, under the Note. Instead of Mr. Lacy/CCB informing my former partner that responding to her inquiry created a conflict of interest
with CCB's duties to the Spark partnership as its customer and borrower under the Note, and that any such discussion would require my participation as Spark's other 50% owner and guarantor under the Note, Mr. Lacy/CCB accepted her unofficial, verbal notice of withdrawal without requiring her to provide written proof of the same on partnership letterhead, signed by myself and her, and told her that the "Change of Ownership document is not long," and that CCB would allegedly put Spark "in the queue [with the SBA]
for forgiveness right away," which was false because CCB lacked the authority to do this without SBA
approval, which I later had to obtain personally from the SBA. CCB NEVER told my former partner,
while engaging in the conflict-of-interest discussion with her, that her withdrawal without Spark first
securing the SBA's written approval would cause Spark to breach Spark's Promissory Note with the
SBA/CCB. CCB NEVER informed me, as a 50% guarantor of Spark's loan and its other 50% owner of
Mr. Lacy/CCB's preceding discussions with my former partner. In reliance on Mr. Lacy/CCB's
statements, my former partner deemed that our financial obligations under the Note were not truly an
obstacle to her withdrawal because Spark could still obtain forgiveness of the PPP Loan. Without my
knowledge, she made unauthorized money transfers from Spark's client trust account (IOLTA) into
Spark's operating account. She then went to CCB's Plaza branch in person and liquidated the partnership's
operating account assets by withdrawing one-half of them (approximately $50,000) in cash, which CCB
NEVER EVEN QUESTIONED HER ABOUT. Mr. Lacy/CCB would later falsely claim he/CCB did not
have notice of my former partner's withdrawal from Spark until the date that I notified Mr. Lacy/CCB of
the same, in writing, on partnership letterhead (which they required from me, but not her). Only then did
Mr. Lacy/CCB send me/Spark a Notice of Breach of the Promissory Note, the terms of which were
completely inconsistent with Mr. Lacy/CCB's statements to my former partner. Mr. Lacy/CCB disclaimed
any liability for their conduct. Had Mr. Lacy/CCB acted appropriately and used the common sense that an
"Assistant Vice President of Commercial Lending" should have when dealing with such a situation, the
financial damage and devastation that I ultimately had to endure personally, and from which I have yet to
recover, could have been prevented. I WOULD NEVER RECOMMEND TO ANYONE TO BANK read more